Bought a co-ord trousers and top. Trousers arrived with stains on them. Wanted to return both as was bought as a set for an occasion. Wouldn’t refund me for the top. Extremely poor customer service (a... Ver mais

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Veja o que dizem as avaliações
Super speedy next day delivery. Items were beautifully packaged. All items are great quality and a lovely fit. I am 5ft9in and the tall berry satin trousers fit beautifully. Delighted with my purchase... Ver mais
Delivery was super quick. Unfortunately because the Orla Skirts are satin they arrived with strong creasing so will need to be pressed. Also the navy Orla Skirt is a lot lighter in colour than appe... Ver mais
A empresa respondeu
The website is easy to negotiate. The service was impeccable. I ordered two items on a Wednesday pm & my package arrived on Thursday morning .My items were of great quality & value for money . I will... Ver mais
Detalhes da empresa
Escrito pela empresa
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Informações de contato
Irlanda
- sineadkeary.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful PJs & Excellent Returns Service
I purchased the puppy love pjs as a birthday gift for my sister. Really beautiful, so soft & cozy. Very big fitting so I had to exchange for a smaller size. The returns process was easy and I got the replacement pjs within a few days. All in all a very good online purchase and exchange experience.

Resposta da Sineadkeary
I got four pieces from Sinead Keary all…
I got four pieces from Sinead Keary all together and I’m beyond delighted with every single one of them! I am a boutique lover and what Sinead does is absolutely amazing! The quality is without a doubt outstanding ! It’s hard to find so well made pieces nowadays! Every piece is so unique and glamorous!
Thank you!

Resposta da Sineadkeary
Amazing service and really fast delivery
Amazing service and really fast delivery

Resposta da Sineadkeary

Resposta da Sineadkeary
Prompt delivery and fabulous quality of…
Prompt delivery and fabulous quality of fabric
Highly recommend

Resposta da Sineadkeary
Beautiful 😍
Beautiful 😍 so happy with my purchase. Quality excellent as usual

Resposta da Sineadkeary
Stunning quality , speedy delivery
Received my beautiful blazer
Quality is fabulous, stunning on
Can’t wait to wear it,
Received 2 days after ordering
Excellent service

Resposta da Sineadkeary
Beautiful cardigan
Beautiful cardigan, have now 2, baby blue & baby pink, what’s not to love & the delivery, was in 2 days 😍

Resposta da Sineadkeary
Extremely frustrating experience
Extremely frustrating experience. The company was almost impossible to contact and when I finally received a response, I was simply told I was in the wrong despite having clear evidence that my return was sent within the required timeframe. Although they later acknowledged receipt of the item, they relied on their processing date rather than the documented return date I had already provided by email.
They refused to honour an exchange in line with their own website terms and conditions. Responses felt robotic, with no acknowledgement of their mistake or the inconvenience caused. There was no sense of customer care or accountability throughout the process. Unfortunately, this experience means I will not be shopping with them again.

Resposta da Sineadkeary
Quality Very Poor
Quality of their cardigan was very poor.
I bought a Clara cardigan & put it away for Christmas. Since wearing and washing per instructions, it is fraying at the front.

Resposta da Sineadkeary
Customer Service
Worst Customer Service I have ever experienced. I had an issue with a return not being refunded. 27 emails back and forth and 3 weeks later I finally get refunded. I requested my issue be escalated to a manager which was ignored. I also requested a call back as the issue was not being investigated properly.This request was also ignored. A competent person should be assigned to deal with issues rather than just ignoring and trying to fob people off. This has completely put me off shopping this brand as it caused so much stress and frustration to recoup my money!!!
Exceptional service and quality every…
Exceptional service and quality every time! I have never not loved anything I bought

Resposta da Sineadkeary
Coat arrived very promptly
Coat arrived very promptly. Delighted with the quality of it. True to size too as I am a size 16 with long arms and it fits perfectly

Resposta da Sineadkeary
Great quality pieces.
True to description, exceptional quality & very fast delivery. Love everything I purchased.

Resposta da Sineadkeary
Unfortunately I was really disappointed…
Unfortunately I was really disappointed with my order. I ordered the Aurora jacket and trousers in cream. When the order arrived, the jacket and trousers were two totally different shades of cream and the difference in shade was very obvious- as if they had come from two different batches of fabric. They were quick to reply via Instagram DM and offered that I could exchange the items for a better colour match but I would have had to pay the returns cost myself. Poor considering the items were being returned through no fault of my own! Pity because the quality of both the jacket and trousers seemed excellent. This also happened to my friend so seems to be a common occurrence unfortunately.

Resposta da Sineadkeary
Beautiful quality
Beautiful quality, excellent sale prices with all sizes available and super fast shipping. Everything purchased will be kept as all items are beautiful and fit great

Resposta da Sineadkeary
Prompt delivery and great quality of…
Prompt delivery and great quality of goods

Resposta da Sineadkeary
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