SIXT Slovenija Avaliações 99

The old "you caused a scratch on the bumper" scam. They list out 30 or 40 imperfections to the car, then when you bring it back, they pick from one of them and let you know you caused it. Don't rent from them.

Went to Slovenia for my partners 40th and rented a car. On return of the vehicle and a couple of days following the holiday we got an email from SIXT stating we had caused damage to the underneath of the vehicle and owed €178! The damage was not done by us and not visible due to it being beneath the car. The staff did not look under the vehicle to check. They could not provide any evidence that I had damaged the car at the time of rental and that there staff had checked the underneath. Absolute sham of a company and the customer service awful! They blackmailed me stating I was black listed from the company until I paid up. Corrupt company. DO NOT USE!!!

They are complete scammers and want to charge me 596 Euros for damage to a wheel rim that I did not cause. They would not inspect the vehicle when I returned it and later sent me this bogus damage and demand for payment. I have insurance to cover it but I want to warn future renters.

When I returned the car back ( in the same case I received), I was very astonished when sent me 281 euros unjustified repair costs.
It was my first time with this company and of course it will be the last.

Location à l’aéroport en Slovénie. Nous indique que nous pouvons rajouter un ou plusieurs conducteurs en oubliant bien sûr de mentionner que cela va coûter 45 euros de plus par semaine et par conducteur. Juste que l’empreinte de la carte inclus la caution + carburant si le plein n’est pas fait au retour + nettoyage voiture. Surprise 😮 je redonne la voiture et je reçois par la suite une facture prélevé sur ma carte pour le deuxième conducteur 😡 après 2 mails ne veulent rien savoir. Que dire 🤔 à part que ce sont des voleurs !

Un tour de lanvoiture lors de la location : rien a redire
Une fois rendue, le professionnel me dit "it's ok"
Quelques heures après je reçois un mail me disant qu'il y a un dommage.
Effectivement, un petit renfoncement sur une portière..il faut se mettre en parallèle pour le voir.
J'ai des doutes que ce soit moi qui l'ai fait. J'ai payé et j'ai demandé des photos de la réparation : il ne peuvent la faire réparer des maintenant au vue de leur forte demande.
Une bosse qui sera payer par des centaines de clients je pense !!

The return inspection staff don't appear to know the difference between a wear item and damage. They are currently attempting to charge us for a scratch they believe they've found on the plastic plate used to slide baggage over in the trunk of the car. I wish I could share a picture of the "scratch". It's a joke. Everyone slides their bags over it and apparently the wear is my responsibility.

Like others here, I wish I'd read the reviews before booking with Sixt Slovenia. I have just been stung for €600 in unjustified repair costs.

Their 'independent assessment' process is a total sham. Customer services are completely unresponsive. My photos and theirs showed no damage. In any case, I was told when picking up the car that any small marks (under 2cm) would be ignored anyway.

Please avoid them, unless you have bullet-proof private collision damager waiver insurance.

Je suis extrêmement déçu par le service de l'agence Sixt franchisée de Ljubljana. Lors de la restitution de la voiture que j'avais louée, il n'y avait personne pour faire un état des lieux. Quelques jours plus tard, j'ai été informé que deux rayures avaient été trouvées sur le toit du véhicule, suivies d'une facture de 700 € pour ces prétendus dommages.

Ces rayures n'ont clairement pas été causées par moi, et le montant réclamé pour ces dommages est totalement exagéré. Travaillant dans l'industrie automobile, je sais parfaitement ce que de telles réparations devraient coûter, et il est évident que cette facture a été gonflée de manière abusive.

Ce qui m'a le plus choqué, c'est la réponse que j'ai reçue après avoir payé : un simple "thanks for paying this outstanding amount", ce qui était non seulement irrespectueux, mais également provocant.

J'avais confiance en Sixt, mais cette expérience avec une franchise qui profite de la confiance des clients a sérieusement entaché leur réputation à mes yeux. Si vous envisagez de louer une voiture à Ljubljana, je vous conseille fortement de choisir une autre agence, ou du moins de vérifier qu'il ne s'agit pas d'une franchise pour éviter de tels désagréments.

Fraudulent company! Do not deal with them.
Claims made regarding damage under the car which was likely there on hiring that we were unaware of (let’s face it who lays in the road to look under a car when hiring?) The first thing looked at on return of the car was the underneath, how random!! Probably because it was there before hiring. Now threatening debt collectors.

When we picked up the car, they quickly reviewed the extra options and services, which we declined. They had us sign a document without properly explaining it. Weeks after returning the car, we were unexpectedly charged an additional €60 with no explanation. This charge wasn't mentioned in our booking confirmation. Upon reviewing the signed document, we noticed two prices—one without the €60 and one with it. They had us sign the document with the extra charge without informing us. The invoice we received weeks after returning the car also included the €60 without any details. We feel misled, as our booking confirmation DID NOT mention any extra costs, neither were we informed about the extra costs. Having considerable experience with car rentals, I have never encountered a situation where inexplicable charges were suddenly added to the bill while picking up the car. Our experience with Sixt in Ljubljana feels like a scam.

!!!!!!! Arnaque !!!!!!! Ne jamais louer chez Sixt Slovenia
Check in réalisé en 2 minutes
Pas de check out.

Nous indique qu’il y a des micro rayures sous le vehicule 3 jours après la restitution et nous réclame maintenant 308 euros.

Attention ne jamais louer chez Sixt

Scam Artists, stay away from SIXT Ljubljana….Returned our car and they twice refused to do a check sheet, boarded the plane and they sent me pics of damages….£600 worth….Have argued for months with them and now want to take me to debt collection

Scam artists. Bill for damage could not even see sent after returned home.
Do not rent from them.

Nous avons loué un véhicule pendant 10 jours en juin chez Sixt à l’aéroport de Ljubljana en Slovénie pensant que faire appel à une société de location premium nous garantirait de ne pas avoir de problèmes.
Cette société ne fait pas de check in ni de check out ce qui aurait dû me mettre la puce à l’oreille. L’employé à qui nous avons remis le véhicule en a fait le tour, nous a affirmé que tout était en ordre et n’a pas voulu faire de check out.
Nous avons ensuite reçu une déclaration de dégât montrant une griffe dans le passage de la roue arrière et donc dans l’habitacle.
Ayant utilisé les services de nombreux loueurs de voitures je n’ai jamais dû vérifier l’intérieur du véhicule ni à la réception ni lors de la remise du véhicule.
Voyageant léger et n’étant que deux nous n’avons jamais ouvert les portes arrières et sommes donc dans l’impossibilité d’avoir fait cette griffe.
Nous avons contesté la facture de 395 € mais sans succès.
Il semble vu les recherches que j’ai effectuées suite à cette mésaventure que ce mode de fonctionnement soit habituel chez Sixt.
Sachez donc que si vous désirez néanmoins passer par cette société il faudra majorer votre location d’un montant non négligeable.

READ THE REVIEWS before you plan to rent a car with SIXT Ljubljana!

Unfortunately, we didn't so now we have to pay the price...
We had booked a specific car and had a full insurance through a third party. The salesperson was pushing that we should get an additional insurance directly through SIXT as well. When we said no thank you, she gave us the keys to another car. We did not think about it too much and the car was fine when we looked for damages (other than the little dent that was stated in the documents). Little did we know that there was a big scratch UNDER the car that could not be seen if you didn't bend over completely.

The day after we returned the car (after having no issues when we had the car in our care), we got notice of the "new damage" which they claimed that we caused. The scratch was big and it would have been unimaginable that we wouldn't have notice it if it had happened while we were driving and as mentioned, the location of the scratch could not have happened while the car was parked. We are absolutely convinced that the scratch happened before us and they purposely left it out (due to its hidden location) from the documents as a previous scratch to get more people to pay for the old damage.
Avoid at all costs!

The rental and return itself was fine. HOWEVER, the sales assistant will tell you there are no fuel stations near the airport and suggested paying 59 euros for pre-paid fuel, which we did. Over the 6 days of rental, we only used a quarter of a tank of fuel, and then found that there is in fact a fuel station 6km away, so could've easily refueled for a lot less. Also, I booked the time slot for collection and drop off at the time of making the booking, both were out of hours, and I wasn't charged for this at the time of booking, but was charged an additional 35 euros out-of-hours fee from the bond I had to pay. So whatever price you book it at, it will NEVER be that price! A little more honesty would be appreciated. Other than that, we had no issues. we didn't take out the added insurance and thankfully didn't need it. The car was in good condition, the staff were friendly.

My experience was good. Picking up and turning in the car was easy.
Only thing that bothered me was an extra insurance they really advised me to take.

It was almost a new car. No damages reported. With turning in, I received quickly a report that everything was in order. No new damages (which was correct).

I contacted them to ask about the deposit. Got a fast answer. The deposit was returned within a couple of days. Very happy with the service.

Everything was fine unit returning the car. When they pointed out a small dent which you can hardly see. They checked over all the car in 10 seconds until they got to the mark which they seen straight away, yet me and my partner still couldn’t see it after them using a torch and a piece of paper. Show you a car in a UNLIT car park so it’s hard to check to begin with. AVOID AT ALL COST THESE ARE SCAMMERS

Really great service from staff, pick up and drop off was very quick and easy, would recommend.