Smart Appliances Online Avaliações 

291
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... Ver mais

Avaliado com 1 de um total de 5 estrelas

You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... Ver mais

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3,5

Bom

O TrustScore é 3.5 de um total de 5

291 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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3,5

Todas as avaliações

(291)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Smeg coffee machine

I ordered a Smeg coffee machine, the price was half what I would have paid to Argos for the same machine and arrived within 2 working days as promised. Really hard to find any fault with that!

17 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent service!

Quick response to order. Personal phone call to say when the parcel would arrive.
Appliances arrived within a few days of ordering.
Excellent service.

15 de novembro de 2023
Avaliado com 2 de um total de 5 estrelas

Poor order communication and slower than advertised delivery

Placed order for in stock coffee machine with express 2 day delivery, 5 days later no order update and no sign of product.

Reply to below - I hadn’t received an email, had not received any communication from the courier, and the Shop tracking app showed “order placed” but no further communication.
In fact, I only received a tracking number and a shipment notification an hour after submitting this review.

The bottom line is that 2 day express delivery has taken 6 calendar days so far, and has only been confirmed after chasing twice. The original review stands.

15 de novembro de 2023
Avaliação não solicitada
logotipo da Smart Appliances Online

Resposta da Smart Appliances Online

Hello David, thank you for your feedback however your machine was dispatched on Monday and tracking details sent via email. Please check your spam/junk folder. If you haven’t received your machine then there could be an issue via the parcel carrier and I would encourage to contact customer service during business hours as mentioned within the faqs. Your order was placed Friday evening after the 1pm cut off. We only deliver on business working days therefore you wouldn’t have received any communication over the weekend anyway. Your order was dispatched the next working day which was the Monday. I’d be grateful if you can amend your feedback to reflect this and I shall chase the team tomorrow to see what’s happend to your order.

Avaliado com 1 de um total de 5 estrelas

I have a plan of warranty policy for 12…

I have a plan of warranty policy for 12 months . My washing machine broke 5 weeks ago … 1st engineer did not attend as he had a wrong address
The 2nd engineer attended but he said that he did not find a parking space so he left
The machine is still not working ..
this is completely unacceptable and redeculus
Namir
07545487046

28 de outubro de 2023
logotipo da Smart Appliances Online

Resposta da Smart Appliances Online

Hello, I think you may have the wrong company you actually ordered a induction hub from ourselves from what I understand we kept you informed in regards to when the delivery would be and as I understand it it has been delivered successfully. Can you please check thank you

Avaliado com 2 de um total de 5 estrelas

Product great, communication through purchase terrible

As titled, item is exactly as described and I’m very pleased with it. However no despatch confirmation, no delivery confirmation. Just sheer chance I was home when it got delivered. Quite poor

23 de outubro de 2023
logotipo da Smart Appliances Online

Resposta da Smart Appliances Online

Hello Laurence, thank you for taking the time to leave us your feedback. However we don't agree with your comments. Your order was placed via Klarna 13:27, an email confirmation was sent right after, your dispatch confirmation email which included your tracking link was sent to you on the 23rd Oct at 22:15. Sometimes our emails can be blocked depending on your email filters and may have entered your spam/junk folder. This is explained within our FAQs on our website. It also states to get in touch if you don't receive an order confirmation however we did not receive such communications from yourself. I would therefore kindly request if you amend your feedback. Thanks Katie

Avaliado com 5 de um total de 5 estrelas

Amazing

Absolutely amazing quick delivery and the package was not damaged anywhere very very happy

21 de outubro de 2023
Avaliado com 1 de um total de 5 estrelas

Goods never arrived

Toaster due for delivery 10th october. It's never arrived and couriers state that item has never been scanned so they never received it at their end

10 de outubro de 2023

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