Absolute nightmare. Tom from Smart Car Ship LLC (Prime Car Ship) took a $3000 deposit via wire transfer and failed to provide any service. He lied about having a ZIM booking, failed to pay the carrier... Ver mais
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Veja o que dizem as avaliações
Jennifer at smart carship honored a months old quote, despite increased operating costs. Car was picked up the next day and delivered the following day. No deposit was paid upfront, no added costs... Ver mais
Ken Anderson did a great job providing quotation for my motorcycle shipment. Smart Carship’s quote was several hundred dollars less than other quotes I received. Though I’m not planning to ship for... Ver mais
This is the 2nd time I have used Smart Carship LLC and have had a pleasant experience with broker, Zara. She gives excellent customer service and does her very best to meet your needs by being diligen... Ver mais
Detalhes da empresa
Escrito pela empresa
Smart Carship LLC is an innovative leader in the auto transportation industry, focused on providing exceptional, reliable, and customer-centric services. Our company was established to break free from industry norms and provide a more transparent, trustworthy alternative to traditional auto transportation practices. Our network comprises of professional, trusted dispatchers, and truck drivers who ensure that your vehicle is handled with care and delivered safely and on time. At Smart Carship LLC, we're not just transporting vehicles, we're building long-lasting relationships with our clients.
Informações de contato
27 Maiden Ln, Suite 625A, 94108, San Francisco, Estados Unidos
- (415) 808-5210
- info@smartcarship.com
- smartcarship.com
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Great communication from Zara Kevin
I work in auto transport and recently worked with Smart Carship LLC. Big thanks to Zara Kevin—she made the whole job smooth and stress-free. Communication was on point, paperwork was ready when I needed it, and everything moved right on schedule.
As a transporter, that kind of reliability is huge. I’d gladly work with Smart Carship LLC again and recommend them to anyone needing a solid, professional team.
Easy work with Tom Ellis
It was a good experience working
It was a good experience working with this company and with William in particular. Everything was handled smoothly and professionally. We appreciate the communication and look forward to working together again. Highly recommended!
Great services
SCAM…Scammers…liars…thief…
Scammers…liars…thieves…quoted $445 to ship auto from Buffalo to Oaklahoma then 1 day before picking up the vehicle said they had no drivers and quoted me $1400 for another company to transport. It’s a Bait and Switch game they play. It cost me $1200 to ship the car and it was delivered 5 days later because of the SCAM I saw bar reviews before but ignored it. Don’t ignore this one. I booked it 1 month in advance and it was a huge SCAM
Car Transport
Great experience with Sam and Smart CarShip. Shipping my car never been easier than this. I will definitely use them in the future
It was great working with Wilson Smith…
It was great working with Wilson Smith on our orders so far. An exceptionally polite and understanding person who is always available if you need to check or ask for anything. All of our shipments with Smart Carship went well thanks to Wilson and we recommend them for any transportational needs.
FRAUD!!
FRAUD!!! WORKS WITHOUT LEGAL CONTRACTS!
FORCES CUSTOMERS!
Draw you in with cheap price then double the price
Low-ball you in to get business get deposit then doubled the price! Then customer service says give them chance to make it right and did nothing but get me charged for 3 more days of vehicle in impound where it was after being stolen. Needless to say I lost my 200 dollar deposit they would not refund and another 90 dollars for it sitting in impound I went to another company that gave me a price and stuck with that price unlike smart carship. Talked to manager he tells me to send 200 dollars to them for cancellation and then he would send me my refund! Cmon man i got no service from them. In the contract the only way I would have to pay cancellation fee is if they went to pick it up and something happened they couldn't which none of it happened! They did nothing but take my 200! Worst business of all things I have ever dealt with
Great communication with Mike Ross
Great communication with Mike Ross. He helped us work out the best time for pickup with the customer and that cut down on dead time. Thanks Mike.
Mary and Gators Materials
Sam was amazing great price and got the…
Sam was amazing great price and got the vehicle picked up right away. Best in the business.
Scam
They assigned to a driver to pick up 2 pickups for me every time I called i was told someone would be there the next morning then they would change it to afternoon before 5 and still no one showed up did the several days in a row. Once they finally got someone to show up to the pick-up location I get told its going to be a extra $150 then the qoute.
This is a bait and switch company
This is a bait and switch company with fraudulent business practices. They are not a shipping company. They provide brokerage services through a contact center. who hires 3rd party movers.
Their business practice is to under-quote, and then closer to pick-up date to say that the quote is higher, because the driver is "grumpy" and wants more money.
When you don't agree to pay more, they say they'll look for another driver - and then you'll wait for 48 - 72 hours. They'll call again and say they can't find anyone for that price.
I'm now looking for another company - and fighting for a refund on the deposit. My car should be here tomorrow - instead, I'm starting from scratch.
You'll know they're playing you - when they talk too fast, avoid answering your questions, and generally try to confuse you.
Great company
Great company, recommend to everyone!!! Kevin Calder is good person, you can trust him!!! Thanks
Kevin Calder was great to work with
Kevin Calder was great to work with. He was very communicative and made my job as a carrier much easier. Very professional, we will definitely work together again.
Outstanding communication
Outstanding communication! I ended up not needing my car shipped but if I ever do, I will 100% reach back out to Ken Anderson! He is very kind and helpful!!
Great company to work with
Great company to work with, I booked a car with ROMA, one of the best with great communication throughout the transit, I would love to work with this company.
Prompt and transparent
Prompt and transparent. Arrived on time and delivered early.
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