I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Ver mais
A empresa respondeu
Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Ver mais
A empresa respondeu
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Ver mais
A empresa respondeu
This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Ver mais
A empresa respondeu
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not the greatest site. Put in dates +/- 7 days but it did not exclude properties that weren't available. Despite using the filter to list the properties from lowest price the order was not sequential. I almost lost the booking because the payment wasn't taken and Cottages.com cancelled the booking so I had to rebook.
Beware. The website will show you a prices for your desired dates and says the property is available for "your dates"
However if the property only does changeover days on Monday and Friday, the site is not set up for this, so can be very misleading.
It will let you book your desired dates !! And give you confirmation !!
However as they use Sykes holidays to book through, you may get a phone call the next day to say the property will not accept your booking.
You then have to change your dates, which if you are going with a number a friends, this is very frustrating.
Basically their website needs changing to reflect the dates that the property will accept that they are the agents for.

Resposta da Snaptrip
I had not realised that Sykes had subcontracted their bookings to Snaptrip. However the booking process with them was straightforward and it was completed easily.
Very efficient website, teamwork of customer service - thank you so much.
Melissa and Megan were both incredibly helpful and efficient and found us just exactly what we had hoped for. Really good service
Very simple process to book and at a price vastly lower than any other booking site. Delighted.
The property at netley marsh needs sorting, the front door has to slammed shut. It’s so loud it wakes the entire neighbourhood (8 properties) and it’s unacceptable. There is no outdoor lighting at all… pitch black. So if visiting with a dog, it’s not suitable. There is rubbish on the grounds and fly tipping. Didn’t get the key code and was left waiting outside for over an hour. Couldn’t get in contact with anyone to help me.
Looks neglected and unsafe. Would not recommend

Resposta da Snaptrip
Terrible experience! Our booking was cancelled even though it was excepted and payment taken.

Resposta da Snaptrip
We were looking for a nice quiet relaxing weekend away where we could take our dog and thats exactly what we got in a nice area minutes from the beach with some very nice local places to eat highly recommend the Thatch pub in Croyde for dining out friendly and great service. The Lodge we stayed in was exceptional and all needed was provided even some nice little unexpected extras like dog treats left for the dog, we can not fault the trip at all and the coms were great all the way through the booking process. Highly recommend this venue and booking provider.
I would like to say how easy the site was to navigate , with plenty of options and places to choose from. The prices are very reasonable too! If you had any queries their customer support team were very helpful. Thankyou
Good range of properties. Easy to search and efficient.
Easy to book. Lots of choices and seemed to be lower priced than other booking platforms.
Easy to follow instructions. Very competitive prices
*Very disappointed*
We were really looking forward to a kid-free weekend away, but sadly this place was a huge letdown. The accommodation is tiny and honestly not worth the drive. The bed had bits in it — crumbs or dust of some sort — and the whole room felt damp, which made it uncomfortable and unpleasant.
When I raised this with the owner, they seemed dismissive and uninterested in resolving the issue. Because of this, we decided to cut our stay short and found somewhere else much more suitable, where we could actually relax without worrying about cleanliness or damp.
Very disappointed overall and definitely would not return

Resposta da Snaptrip
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.