Snaptrip Avaliações 3.173

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Aluguel para férias
  2. Cabana
  3. Aluguel de Cabanas
  4. Locadora de Casa de Férias
  5. Estalagem

Escrito pela empresa

60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Gives a wide range of properties

Not the greatest site. Put in dates +/- 7 days but it did not exclude properties that weren't available. Despite using the filter to list the properties from lowest price the order was not sequential. I almost lost the booking because the payment wasn't taken and Cottages.com cancelled the booking so I had to rebook.

16 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Beware

Beware. The website will show you a prices for your desired dates and says the property is available for "your dates"
However if the property only does changeover days on Monday and Friday, the site is not set up for this, so can be very misleading.
It will let you book your desired dates !! And give you confirmation !!
However as they use Sykes holidays to book through, you may get a phone call the next day to say the property will not accept your booking.
You then have to change your dates, which if you are going with a number a friends, this is very frustrating.

Basically their website needs changing to reflect the dates that the property will accept that they are the agents for.

8 de novembro de 2025
Avaliação não solicitada
logotipo da Snaptrip

Resposta da Snaptrip

Hello Annette,

Thank you for taking the time to share your review. I’m really sorry to hear that your experience booking with us hasn’t been a positive one, and I sincerely apologise for any frustration this has caused.

I’ve looked into this on our system, but haven’t been able to locate a booking. I’ve therefore requested a bit more information via Trustpilot so I can investigate this properly for you.

If you could kindly provide those details when you’re able to, I’ll look into this and get back to you as soon as possible.

All the best,

Avaliado com 1 de um total de 5 estrelas

The property at netley marsh needs…

The property at netley marsh needs sorting, the front door has to slammed shut. It’s so loud it wakes the entire neighbourhood (8 properties) and it’s unacceptable. There is no outdoor lighting at all… pitch black. So if visiting with a dog, it’s not suitable. There is rubbish on the grounds and fly tipping. Didn’t get the key code and was left waiting outside for over an hour. Couldn’t get in contact with anyone to help me.

Looks neglected and unsafe. Would not recommend

1 de agosto de 2025
Avaliação não solicitada
logotipo da Snaptrip

Resposta da Snaptrip

Hello Lucy,

Thank you for getting in touch with us.

I’m very sorry to hear about your experience at this property. However, I’ve checked our system and was unable to locate any record of this booking.

I’ve requested further information via Trustpilot and would appreciate it if you could respond to this.

Once we receive the details, we’ll be able to assist you further.

All the best,
Katie

Avaliado com 1 de um total de 5 estrelas

Terrible experience

Terrible experience! Our booking was cancelled even though it was excepted and payment taken.

7 de outubro de 2025
logotipo da Snaptrip

Resposta da Snaptrip

Hello Ian,

I'm so sorry to hear that your booking was cancelled, and I completely understand how disappointing this must have been.

As we act as listing agents, we only advertise what is made available to us by the property manager, and unfortunately, we have no involvement in the management or cancellation of bookings.

However, if the property manager has cancelled the booking, you would be entitled to a full refund.

If you would like to get in touch with us on 0203 637 0812, we'd be more than happy to assist you in locating an alternative property.

All the best,
Katie

Avaliado com 5 de um total de 5 estrelas

Nice break away

We were looking for a nice quiet relaxing weekend away where we could take our dog and thats exactly what we got in a nice area minutes from the beach with some very nice local places to eat highly recommend the Thatch pub in Croyde for dining out friendly and great service. The Lodge we stayed in was exceptional and all needed was provided even some nice little unexpected extras like dog treats left for the dog, we can not fault the trip at all and the coms were great all the way through the booking process. Highly recommend this venue and booking provider.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

*Very disappointed*

*Very disappointed*

We were really looking forward to a kid-free weekend away, but sadly this place was a huge letdown. The accommodation is tiny and honestly not worth the drive. The bed had bits in it — crumbs or dust of some sort — and the whole room felt damp, which made it uncomfortable and unpleasant.

When I raised this with the owner, they seemed dismissive and uninterested in resolving the issue. Because of this, we decided to cut our stay short and found somewhere else much more suitable, where we could actually relax without worrying about cleanliness or damp.

Very disappointed overall and definitely would not return

15 de agosto de 2025
Avaliação não solicitada
logotipo da Snaptrip

Resposta da Snaptrip

Hello Kieran,

I’m very sorry to hear about your unpleasant experience.

I’ve checked our records but have been unable to locate a booking under your name. To help us investigate further, I’ve sent a request for additional details via TrustPilot.

If you could kindly respond with the information requested, we’ll be able to look into this for you as quickly as possible.

All the best,
Katie

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