I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Ver mais
A empresa respondeu
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Ver mais
A empresa respondeu
This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Informações de contato
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4,4
Excelente
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to use and clear instruction on…
Easy to use and clear instruction on website
29 de abril de 2026
Resposta da Snaptrip
Hi Richard,
Thank you so much for your lovely review! We’re really pleased to hear you found our website easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Matthew,
Thank you so much for your lovely review! We’re really pleased to hear you found our service very helpful.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Ease of booking
25 de abril de 2026
Resposta da Snaptrip
Hi Jacqueline,
Thank you so much for your lovely review! We’re delighted to hear you found the booking process nice and easy.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Very good service easy to use
12 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Colin,
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and had a good experience with us.
We hope you have a fantastic stay and look forward to helping you book your next getaway!
Best wishes,
Rebecca
good ++++++
23 de abril de 2026
Resposta da Snaptrip
Hi Jean,
Thank you so much for leaving us such great feedback. It is wonderful to hear you had a great experience when booking with us at Snaptrip.
We look forward to helping you book your next getaway!
Best wishes,
Chelsea
Amazing location not far from York
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower was so nice and the four poster bed was so comfortable. Can’t wait to come back. Thankyou again for my card and chocolates! See you again soon.
18 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Frances,
Thank you so much for your wonderful review! We’re delighted to hear you had such a fantastic birthday stay and that your host helped make it extra special with such a warm and welcoming experience.
We look forward to helping you plan your next stay soon!
Best wishes,
Rebecca
Villa Martine merita un pieno 10/10…
Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di tutti i comfort tecnologici che servono davvero, dal Wi-Fi impeccabile alla climatizzazione efficiente in ogni stanza. La posizione a Mazzaforno è strategica: arrivi al mare a piedi in pochi minuti. Pulizia eccezionale, spazi esterni gestiti benissimo per garantire la massima privacy e una gestione professionale la rendono una scelta sicura per chi cerca una vacanza senza imprevisti in un ambiente di alto livello.
6 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Noemi,
Thank you so much for your fantastic review! We’re delighted to hear that Villa Martine lived up to expectations and that you enjoyed the modern facilities, excellent cleanliness, and great location. It’s wonderful to know you had such a smooth and high-quality holiday experience.
We really appreciate you taking the time to share your feedback, and we hope to help you book another perfect stay in the future!
Best wishes,
Rebecca
I Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.
I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The service was terrible.
The price was high for the service I received. I don't recommend it.
Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.
El precio era muy alto para el mal servicio que recibí. No lo recomiendo.
18 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Kevin,
We’re very sorry to hear about your experience and understand how frustrating this must have been, particularly with the delayed check-in and lack of response to your messages. We can also appreciate why this left you feeling very disappointed with your stay.
As a booking platform, we don’t manage the properties directly, but feedback like this is taken very seriously. Please contact us at support@snaptrip.com with your booking details so we can look into this further with the relevant parties and ensure it is properly reviewed.
Thank you for taking the time to share your feedback.
Best wishes,
Rebecca
Easy to move around the site & look at…
Easy to move around the site & look at accommodation.
20 de abril de 2026
Resposta da Snaptrip
Hi June,
Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and browsing accommodation was straightforward.
We hope you find the perfect stay for your next trip and look forward to helping you book it!
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Philip,
Thank you for your lovely review! We’re really pleased to hear you found the booking process easy and reassuring.
We hope you have a fantastic stay, and we look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Website worked well with filters and…
Website worked well with filters and was easy to navigate
17 de abril de 2026
Resposta da Snaptrip
Hi Mr & Mrs Hunt,
Thank you so much for your wonderful review! We’re delighted to hear that you found the website easy to navigate and the filters helpful in finding the right stay.
We hope you have a fantastic trip and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Belle villa juste d'apparence ...
Belle villa juste d'apparence ...
Oder d'égout, problèmes sanitaires et de climatisation et le meilleur pour la fin vous vous faites racketter sur la caution même si tout est OK.
En vous parlant de pourcentage sur commissions !!!!
HONTEUX SCANDALEUX
8 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi there,
Thank you for your feedback to your recent stay, we are sorry to hear that your experience did not meet your expectations.
As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the hotel via their managing agent so they can address your concerns and improve their service.
You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.
We truly appreciate you taking the time to share your experience and hope your next booking with Snaptrip is much smoother and more enjoyable.
Best wishes,
Chelsea
Competitively priced accommodation
Competitively priced accommodation, easy booking process and allowed a wed - sun booking that other companies wouldn't.
12 de abril de 2026
Resposta da Snaptrip
Hi Ollie,
We're happy to hear that you found our accommodation competitively priced and the booking process easy.
We're also glad our booking flexibility met your needs. Thanks for your positive feedback!
Best wishes,
Chelsea
easy to use process
11 de abril de 2026
Resposta da Snaptrip
Hi Andy,
Thank you for leaving us such positive feedback, it is great to hear that you found the website easy to use.
We hope you enjoy your holiday.
Best wishes,
Chelsea
Resposta da Snaptrip
Hi Sharon,
We're happy to hear that you found it easy to use, thank you for leaving us the positive feedback.
We hope you have a lovely holiday.
Best wishes,
Chelsea
This lovely annexe let by the perfect…
This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens.
Watching shooting stars and comets in the night sky and wondering around the beautifully laid out gardens and ponds was by far the most magical holiday we have shared in 15 years.
Zena and Mark were wonderful hosts and made us feel most welcome. There was not a thing lacking from the beautifully decorated and comfortable annexe and surroundings. We have found our annual tradition holiday place.
Thank you Zena and Mark for sharing this absolute gem of a place! See you again soon. Sharon and Louise x
3 de abril de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Sharon and Louise,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear how much you enjoyed your stay, it’s fantastic to know that Zena and Mark made you feel so welcome and at home.
We’re so pleased this became such a meaningful getaway for you both.
It’s especially lovely to hear you’ve found your new holiday spot, we’re sure Zena and Mark will be thrilled to welcome you back again soon!
Best wishes,
Chelsea
Could not speak to any person…
Could not speak to any person concerning my booking by Phone or by messaging could not login via the app I have now cancelled the holiday as I need to speak to a real person not a computer or AI?
5 de abril de 2026
Resposta da Snaptrip
Hi Jonathan,
We’re really sorry to hear about your experience and that it led to you cancelling your stay. We completely understand how frustrating it must have been when you were trying to speak to someone about your booking.
Just to clarify, Snaptrip doesn’t currently use AI on our phone lines or operate an app, so it sounds like the difficulty you encountered may have been when trying to contact the property managers directly. Our team is always happy to help if you need to speak to someone about a booking.
You’re very welcome to call us on 0203 637 0812, or email support@snaptrip.com, and one of our team will be glad to assist.
Best wishes,
Rebecca
Just so easy
The booking process was just so simple and quick. Just now hoping the cottage will be exactly as described.
7 de abril de 2026
Resposta da Snaptrip
Hi Paul,
Thank you so much for your wonderful review! We’re so glad to hear the booking process was quick and easy.
We hope the cottage lives up to your expectations and that you have an amazing stay. We're sure you'll make some great memories there!
Best wishes,
Rebecca
Simple procedure
Simple procedure, only problem was trying to pay the deposit, I was in a loop, however, managed it in the end.
31 de março de 2026
Resposta da Snaptrip
Hi Stephanie,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process simple overall, though we’re sorry to hear you experienced a bit of a loop when trying to pay the deposit.
We’re glad you managed to get it sorted in the end, and if you ever run into anything like that again our team will always be happy to help.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Really Easy to book our holiday through…
Really Easy to book our holiday through this site, will defo use them again.
30 de março de 2026
Resposta da Snaptrip
Hi Alison,
Thank you so much for your lovely review. We’re delighted to hear you found it so easy to book your holiday and that you’d use us again!
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.