Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Ver mais
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Veja o que dizem as avaliações
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Ver mais
Edited - March 25, we bought this chair as a gift and after a few niggles with delivery the chair has finally been built and really good, super comfortable, great quality and went together really easi... Ver mais
A empresa respondeu
Very professional and friendly service, arrived on time within two days from order, excellent purchase easy to assemble good quality and price Very happy customer
Detalhes da empresa
Informação fornecida por fontes externas variadas
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Informações de contato
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Reino Unido
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely sofa
Lovely sofa. Great value, finishing touch to our newly decorated Living Room. Thank you so much
Contact was good
Contact was good, sofa is really comfortable.delivery was good
What a pleasant surprise
What a pleasant surprise, ordered, delivered and excellent quality all within 24 hours, thank you The Sofa Company
Good customer service
Good customer service. They even called immediately to confirm the order.
Easy to put together
Easy to put together, but it is a bit hard to recline the chair, especially for older people
Ordering a recliner.
Ordering was very quick and straight forward, we look forward to receiving our new recliner.
The chair I bought is lovely and the…
The chair I bought is lovely and the staff were very helpful when I had a query. Good prices too!
Excellent choice of chairs
Excellent choice of chairs, all at very reasonable prices.
The website is easy to use and ordering products is quick and efficient.
Next day delivery is a very good bonus!
I LOVE my beautiful new sofa
I LOVE my beautiful new sofa. Fantastic quality craftsmanship and looks something that cost three times as much. And the customer service was first rate. If more companies were run like the Sofa Company the world would be a better place ! Have already recommended them to several friends.
Very easy to order and like the free…
Very easy to order and like the free next day delivery which arrived as scheduled. Love the colour of the chair.
Superb Customer Experience
Very good company most helpful on the phone and I am delighted with my new sofa
Satisfied Customer
Very pleased with our new sofa. The leather material is of a good quality and the finish is excellent. It is very comfortable to sit on and looks good with the rest of our furnishings.
On placing the online order we were immediately contacted by customer service, by phone, to confirm the details and it was delivered within the 7 - 10 working days timescale.
Would highly recommend the Sofa company.
We ordered on a Saturday morning and…
We ordered on a Saturday morning and with in 10 mins phone call to say thank for the order and will be with you on Tuesday. Great customer service - great product, will defiantly use again.
Sofa Company Review
I spoke to a person and not a robot. There is a phone number and an email address. Not just online only, it has shop. It was an order for a recliner chair. An efficient delivery. One small problem, sorted quickly. I would recommended this company.
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Terrible experience
Now.. its been a while since I purchased this sofa . Lost a dear friend .and aint been very well . Anyway I purchased a 2 seater recliner sofa (cheap and poorly manufactured) From this company in August.6th . Cut a long story very short ! The sofa wasn't good enough for nearly £600 longevity was an issue for me . On the day of 6th August. When it was delivered I rang the company up and told them I didn't like it .not good enough for the price ...all I got was attitude. Once they got your money . If you buy a sofa .and want to send it back .you have to pay for a van to return it back to them . ( I'm a disabled man .I had to get a 2 seater back in the box. Which the delivery drivers totally destroyed the box) I used ANYVAN company they was terrible.... which was one of there recommendations ' they damaged the sofa on return .so the sofa company DY10 4DX .the reason I put the post code in . Cus there's alot of sofa company's on Internet...so I lost £170 to sofa company which they kept only gave me £380 back . I paid anyvan £60 to anyvan. SO in total I lost £230 just because I didn't like the sofa . No help from sofa company or anyvan. saved for months so I lost alot of money ... terrible experience with this company... never again..do your research. They haven't got a showroom as they claim .its a warehouse...please do your research. Terrible company..I want to put the individual name of the manager. But I won't.... they are based in KIDDERMINSTER... please do you research if you decide to purchase from this sofa company...

Resposta da The Sofa Company
Great from start to finnish
Excellent service from order to…
Excellent service from order to delivery .
Delighted with my high quality chair.
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