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The Sofa Company Avaliações 

2.551
•
O TrustScore é 4.5 de um total de 5

4,7

Loja de Móveis
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly service, arrived on time within two days from order, excellent purchase easy to assemble good quality and price Very happy customer

Avaliado com 5 de um total de 5 estrelas

Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de móveis para sala de estar

Informação fornecida por fontes externas variadas

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(2.551)

80 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

ideal sofas for a small room

Very good communication with the company, Sofas arrived promptly. Pleased with how they look, as I only have a small house and they are not overbearing in the room. My only criticism and why I haven"t given 5 stars, is that the delivery drivers wouldn't take the boxes away as the company said we had to keep them 10 days in case we wanted to return the sofas. This is incorrect as you do not need original packaging if a product is faulty, and also I live in a small terraced house, there is no room for large cardboard boxes, so they had to go outside, where of course they were rendered useless as soon as we had rain.

2 de dezembro de 2024
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Resposta da The Sofa Company

Dear Katie,

Thanks for taking the time to write a review and for the positive comments.

In regard to the comments about the box being left, This is standard practice for any online company not in case your product becomes faulty because as you rightly point out you dont need the box for that but if you wish to return the item due to unsuitability it would need to be returned in its original packaging which is why companies that sell larger items always stipulate for your consumer rights you would need to send the item back in its original packaging if deemed unsuitable for your needs.

Feel free to call me if you want to clarify anything.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810


Avaliado com 5 de um total de 5 estrelas

A Pleasure to do Business with

An excellent transaction. The Sofa Company were a real pleasure to deal with. I ordered on line, which was straightforward and easy to do. Since I would be out of the country when delivery was due to take place I telephoned to rearrange. Both members of staff I spoke to were very helpful and accommodating. Delivery was swift and seamless and the delivery men were efficient and professional. I couldn't have asked for more. The sofa is pretty good too!

3 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Tub chair

Arrived earlier than expected but so happy with my purchase .
Communication with company was great .
Highly recommended.

3 de dezembro de 2024
Avaliado com 4 de um total de 5 estrelas

Nice colour.

Chairs arrived on time as advised. Quality was as expected. Not as comfortable as hoped but more than acceptable. Good colour. One chair leg had been drilled slightly off centre, but luckily we have two engineers in the family, so with time, it was fixed.

3 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

solutely lovely sofa and such a great…

Absolutely lovely sofa and such a great colour.Delivered super quickly by two expert who were so helpful.They deliveredto the room l wanted and built the sofa with such great expertise. All in all l couldn't be more pleased and would recommend the Sofa Company with five star confidence.

3 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Seville sofa

From my first enquiry about purchasing a sofa I was assisted in every way by your excellent staff who were extremely friendly and helpful both by phone and email the sofa was delivered promptly and with care thankyou for your excellent service

26 de novembro de 2024

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