The Sofa Company Avaliações 

2.551
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly service, arrived on time within two days from order, excellent purchase easy to assemble good quality and price Very happy customer

Avaliado com 5 de um total de 5 estrelas

Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de móveis para sala de estar

Informação fornecida por fontes externas variadas

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(2.551)

86 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent
Good quality
Good customer service
Kept uptodate throughout
So pleased with the chair it’s so comfortable and looks fantastic and is very strong, thinking of getting another one

24 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Great

Great, everything was done as and when I was told it would be. My Sofa seems good quality. But most importantly, when I rang the company a couple of times, they were happy to answer the phone and deal promptly and pleasantly, when a lot of companies these days won’t even put a phone number on their website.

4 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent quick service

Excellent quick service. Kept informed of delivery process at every stage. Excellent customer service. The sofa and chair is perfect and of very high quality.

20 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service

The Sofa we ordered was out of stock but the communication from The Sofa Company was excellent; they rang to let us know and within a week they had it back in stock and arranged for delivery to suit us as we were going away. Would definitely recommend them.

20 de maio de 2025
Avaliado com 3 de um total de 5 estrelas

Well I was told free delivery but was…

Well I was told free delivery but was then informed I had to pay £60 or £30 for delivery so I’m obviously not happy with that.
Product & delivery were perfect 👍

20 de maio de 2025
logotipo da The Sofa Company

Resposta da The Sofa Company

Dear Andrew,

Thanks for taking the time to write a review. I am happy you were pleased with most aspects of your order, but sorry you are not happy about the delivery charge of £30.

As outlined in our delivery information and at the checkout before you pay, some parts of Northern Scotland do carry a surcharge due to the distance the couriers have to travel i am sorry this was applicable for the AB postcode.

Feel free to call me if you wish to chat further.

Many Thanks

Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

Avaliado com 5 de um total de 5 estrelas

Made the order - tub chairs

Made the order. Paid. Delivery date set. All communication was with myself. What could be better.
The delivery was earlier than expected, which made things so much easier, well done.

12 de maio de 2025
Avaliado com 4 de um total de 5 estrelas

I’m really pleased with the service I…

I’m really pleased with the service I received from this company after initially facing some issues with my order. They acted swiftly and professionally to resolve the matter, offering me a refund and ensuring that I was satisfied with the outcome. Their customer service was responsive, understanding, and handled everything with care. It’s reassuring to see a company take responsibility and make things right so quickly. I appreciate their efforts and would be happy to recommend them based on how well they resolved the situation. - Q

7 de maio de 2025
Avaliação não solicitada

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