Installation went fine. We cannot access our online files to download into the desktop version of QB. The phone number on this page does not work. To contact them you need to download WhatsApp. A... Ver mais
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Veja o que dizem as avaliações
I was having a bit of trouble when I realized I purchased a Canadian version of QuickBooks instead of US, but I couldn't get a hold of anyone. Then, I logged into the chat, and a representative was a... Ver mais
I wish I would have found this earlier. I have been looking for an option to update my QuickBooks for 2 years. Yesterday my old 2020 software quit working and I was devastated. Found Softake last nigh... Ver mais
I was very pleased with the price and ease of installation. The installation was a little time consuming, but I realize download speeds play a big part in timing. I have used QB Desktop for over 30 ye... Ver mais
Detalhes da empresa
Escrito pela empresa
Softake is your go-to source for authentic software keys. We provide instant, reliable digital delivery so you can get started with your new software right away. Our mission is to make buying software easy, secure, and affordable.
Informações de contato
Estados Unidos
- support@softake.com
- softake.com
3,9
Muito Bom
114 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The program doesn’t work correctly it…
The program doesn’t work correctly it freezes. It doesn’t have inventory not what I expected.
28 de abril de 2026
Avaliação não solicitada
Great support when originally skeptical
I was having a bit of trouble when I realized I purchased a Canadian version of QuickBooks instead of US, but I couldn't get a hold of anyone. Then, I logged into the chat, and a representative was able to help me. I didn't know this company, so I was skeptical at first that this would be resolved especially since the prices of the software was extremely competitive. A lot of trust is needed to make purchases online with no recourse as you can't see who is on the other side. Anyway, It did take awhile, but the problem was resolved by getting the correct version and the rep stayed with me to the end. I definitely will be purchasing other software from them, as the rates are much more reasonable than OTS options. Thank you.
25 de abril de 2026
Avaliação não solicitada
Transferring files didn't work
Installation went fine. We cannot access our online files to download into the desktop version of QB. The phone number on this page does not work. To contact them you need to download WhatsApp. After finally getting it to download and contacting the company, I was told they only help with installation not your company file transfer. We wasted $200 and still have to pay the online fees. Frustrated!!
Wahlstrom Carpentry
16 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Hello Wahlstrom Carpentry,
Thank you for your feedback. We’re sorry to hear about your frustration.
To clarify, our service strictly covers providing and activating the QuickBooks Desktop license. As stated prior to purchase, we do not handle company file transfers, migrations, or data recovery from QuickBooks Online to Desktop. These processes depend on Intuit’s systems and limitations, which are outside our support scope.
Regarding communication, we do provide support via the channels listed, and we did respond and assist within the scope of installation as agreed.
We understand this situation is inconvenient, but the product delivered and activation service were completed as described. For transferring your company data, we recommend contacting Intuit support directly, as they are best positioned to assist with Online-to-Desktop migration.
Best regards,
Thorben
Sent my money one day and received…
Sent my money one day and received nothing after waiting over a week. So thanks for nothing.
24 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Hello,
We’re sorry to hear about your experience.
All of our orders are processed and delivered instantly after payment confirmation. In most cases where delivery is not seen, it is due to incorrect email details, or the message landing in spam/junk folders.
We also couldn’t locate any order based on this review alone. Please contact us directly with your order details so we can check this immediately and resolve it for you.
If there was any issue on our side, we will make it right without delay.
Best regards,
Thorben
I have not tried to install the app…
I have not tried to install the app yet. My question is- am I the only one with this specific license?
23 de abril de 2026
Avaliação não solicitada
Very straight forward
Very straight forward. It's only been one day to install and so far, working good.
20 de abril de 2026
Avaliação não solicitada
Easy to download
Easy to download and relatively easy to set it up.
19 de abril de 2026
Avaliação não solicitada
Great first time experience
Quick easy download. Product works great!
19 de abril de 2026
Avaliação não solicitada
There was an error in initial order but…
There was an error in initial order but it was corrected right away. THe product installed and runs perfect.
10 de abril de 2026
Prompt on delivery of software.
11 de abril de 2026
it was actually easy to install but the…
it was actually easy to install but the dbf does not show up in the program? I called and they told me that they discontinued it! why?
16 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Thank you for your feedback.
We’re glad to hear the installation process was easy. Regarding the DBF file, QuickBooks does not support opening or displaying DBF files directly within the program. These files are internal database components and are not meant to appear or be accessed from the user interface.
As for what you were told about it being “discontinued,” this typically refers to certain older features or formats no longer being supported in newer versions, rather than the entire software being removed.
If you were trying to import or access specific data, feel free to let us know—we can guide you on the correct format or method to use.
We appreciate your input and are here to help if you need further assistance.
I was very pleased with the price and…
I was very pleased with the price and ease of installation. The installation was a little time consuming, but I realize download speeds play a big part in timing. I have used QB Desktop for over 30 years and very pleased with the small business features.
16 de abril de 2026
Avaliação não solicitada
It doesn't work.
9 de abril de 2026
Resposta da Softake
Hi Larry, sorry to hear that.
Please reach out to our support team so we can look into the issue and get this resolved for you as quickly as possible. If possible, include a screenshot or a short video of the problem—it helps us diagnose it faster.
We’re here to help.
Still trying to install Microsoft
Still trying to install Microsoft program I purchased.
15 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Hi Phil, sorry to hear that.
Please reach out to our support team so we can look into the issue and get this resolved for you as quickly as possible. If possible, include a screenshot or a short video of the problem—it helps us diagnose it faster.
We’re here to help.
The COST is the selling point
The COST is the selling point
Is there any payroll that works with Softlake?
8 de abril de 2026
Thanks for all the help
8 de abril de 2026
You have scammed me!
You have scammed me!! It will not download, I contacted Intuit and they said that the program was fake
13 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Hi Rhonda, we’re very sorry to hear about your experience.
This is not the experience we want for our customers, and we take your concern seriously. Please contact our support team so we can investigate this immediately and assist you with the issue.
You can reach us here:
WhatsApp: https://wa.me/19382013786
Email: support@softake.com
If possible, please include a screenshot or a short video of the problem so we can help you faster.
I went to activate the QuickBooks I…
I went to activate the QuickBooks I purchased it on a Saturday but could not activate until Monday. Intuit would not activate it and told me I needed to have you activate it.
13 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Thank you for your feedback.
Activation is not handled by Intuit, as this is a third-party license. That’s why they redirected you back to us.
We’re here to complete the activation for you quickly. Please contact our support team at support@softake.com
or via WhatsApp, and we’ll assist you right away.
Best regards,
Thorben
Softake Support Team
I purchased this program to upgrade…
I purchased this program to upgrade from a previous edition of quick books, can not get to work as such, all I see is invoices I need accounting software. I would have thought the change over would have been seamless, no such luck
12 de abril de 2026
Avaliação não solicitada
Resposta da Softake
Hi,
Thank you for your feedback, and we’re sorry to hear about the experience.
This is a full accounting software, so what you’re seeing is not the expected behavior and can usually be resolved quickly with the right setup or data restoration.
Please contact us at support@softake.com
, and our team will assist you step-by-step to get everything working correctly.
We’re here to help and will make sure this is resolved for you.
Best regards,
Support Team
Ive been looking for a good copy of…
Ive been looking for a good copy of quick books 2024 desktop for a while so far so good 👍
5 de abril de 2026
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