Solarenergylighting Avaliações 

126
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... Ver mais

Avaliado com 1 de um total de 5 estrelas

I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting - STAY CLEAR! We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appall... Ver mais

Detalhes da empresa

  1. Loja de Iluminação
  2. Loja de artigos para reforma residencial
  3. Designer de iluminação de paisagens

Escrito pela empresa

Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

126 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(126)

28 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Passt einfach auf, da probiert jemand schnell reich zu werden

Vor 23:00 Uhr bestellt, am nächsten Tag versandt … Swiss Post …

Schön wär’s! Gleich nach der Bestellung heisst es: Unsere durchschnittliche Lieferzeit liegt zwischen 6-10 Werktagen.

Die Ware kommt direkt aus China.

Mit 30 % Rabatt kosten die Lichter bei Solrbeleuchtung 1x22m 18,95 CHF,
bei Temu/Aliexpress 1x32m 8,95 CHF.

Auf dem Foto ist ersichtlich,
dass die Lichterrolle gleich hoch ist wie die Stange. Die Länge der Stange beträgt 22 cm, die Höhe der Lichterrolle 1,5 cm. Ja, es ist traurig, mit welchen Tricks da Leute Geld machen.

30 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID

Absolutely disgusting - STAY CLEAR!
We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appalling. In October they finally accepted that our light was faulty & requested we return it which we did & they received it on 31st October. They now have our money & our light & have ceased communicating with us.

9 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Appalling company

Appalling company

Take months to deliver the product I ordered, then delivered the wrong product, and it didn't work anyway. Batteries were very old and leaking acid and remote didn't work

Customer service were worse than usless

Still dont have a working product, or the right product

No refund and not even a sight of a refund

If I didn't know better, i would say this business is a scam

Do not do business with them is my advice

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from these.

Do not order from these.

I ordered & paid for 5 solar lights, showed proof of payment from my account, according to them they have no recollection of me ordering or paying for the items 😂

They continued to ask for a 5 digit code not listening to the fact that I didn’t receive any confirmation what so ever once I’d purchased.

Shite customer service, Shite company

Cheers

17 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting Customer Services

Be very careful with this company! I ordered lights on an offer but at checkout was charged the wrong amount. Contacted customer services and after nearly 2months of back and forth (they take ages to respond sometimes). They agreed I had been charged the wrong amount but then in the next email back after I’d asked how soon I’d be getting my refund, they did a 180 and are now refusing to refund the difference.

17 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordering and delivery great

Ordering and delivery great, products generally great - however on this occasion the one sensor light stopped working after only a few days. Despite more sunshine this week there is still no signs of life. Will have to return it.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered some lights 6 weeks ago

Ordered some lights 6 weeks ago. Still waiting - been told there on the way so many times that there are blatantly lieing. Big mistake from them as was going to order several items for my new house.

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay well clear !!!!

Ordered lights, lights came and one of four did not work so contacted by email and email has been read but no reply. Now three emails sent and still no reply or exchange. Noticed on FB they have horrendous feedback for not refunding or replacement or exchanges.
Do not deal with this company !!!!!!

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’m still laughing at how I managed to get mugged

I’m still laughing at how I managed to get mugged with the half price pile of s**t I bought! 4 solar lights that in the photo look about 5 times the size. For £65 I expected something better than the cheapest plastic the size of my hand. Do not buy anything from them it’s a typical Chinese con…..and thats from someone who has spent many weeks in China sourcing materials! If it looks to good to be true it is LOL

14 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sent the wrong lights

Sent the wrong lights, paid for postage to return , expecting replacement or refund. No refund no replacement, spent over £100. Chasing them to do something complete waste of time, they just reply saying they will look into it but do nothing. Shameful.

14 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So I placed an order with…a scam company in India or China

So I placed an order with solarenerglighting in August for over 55 pound . I’ve been fobbed off every email I’ve sent regarding my missing item , the company are a definite scam !!! I requested my money back but they’ve completely ignored me !!! They reply on here but Trust me and don’t buy from these people !!!

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst online experience ever

Ordered on 8th of July, now 29th September. Still waiting for missing part and fed up being fobbed off with excuses. £185 down the Swanee as far as I’m concerned. John Smith (is that really your name?) are you reading this ?

29 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely great lights

Absolutely great lights! All my neighbours are asking where I got them from as my garden is looking stunning and light all night. Highly recommend!

15 de agosto de 2024
Avaliação não solicitada
logotipo da Solarenergylighting

Resposta da Solarenergylighting

Hi! Thank you so much for your positive feedback :)

We're absolutely thrilled to hear that you're so satisfied with our products. At Solar Energy Lighting, we always strive to offer the very best quality and service to our valued customers. Your experience confirms that we're on the right track!

Your opinion is extremely valuable to us and helps us to further improve our products and services. We hope to be of service to you again in the future.

I wish you a fantastic day and thank you once again for taking the time to write this review!

Best regards,
Team Solar Energy Lighting

Avaliado com 1 de um total de 5 estrelas

Shocking Company...AVOID!

Never sent the bulbs with the light. Have contacted several times and am now being ghosted. Not a UK company despite the title! And as for John Smith....

19 de setembro de 2024
Avaliação não solicitada
logotipo da Solarenergylighting

Resposta da Solarenergylighting

Hi Gavin,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.

If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!

Warm regards,
Solar Energy Lighting.

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