SOS Auto Protect Avaliações 244

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Kevin provided absolutely outstanding service! From the moment we started discussing warranty options, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mr. Hunt was very encouraging and knew what he was talking about when explaining the auto warranty policy to me . He was also very nice and patient. I really appreciate his honesty and understanding.... Ver mais

Avaliado com 1 de um total de 5 estrelas

SOS AUTO PROTECT UNDERWROTE A THREE-YEAR WARRANTY FOR ME IN AUGUST 2025 FOR $1875. FILED A CLAIM IN DECEMBER, YET THEY HAVE PROVIDED NO DECISION AND HAVE STOPPED COMMUNICATING WITH ME AND WITH MY GAR... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Talking with Benjamin was delightful. He spoke clear and was very easy to understand. Thank you for having native english-speaking representatives. I like how he listened, tried his best to accommo... Ver mais

Detalhes da empresa

  1. Loja de Automóveis
  2. Serviço de Motorista

Escrito pela empresa

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

244 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 57% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Extended Warranty Search, Research, Bingo (I believe I found the best)!

I was searching for an extended warranty for my 2021Range Rover Sport with 43k miles because my factory warranty was expiring in October. I started with a Land Rover (LR) dealer. They quoted me $7000 for a 3yr/36k mile bumper to bumper after market warranty. They said LR recently stopped issuing extending warranties so they now sell a third party warranty. The finance MGR stated he was selling it to me at his cost because I was a loyal LR customer & had purchased the car from them. He showed me his computer screen to demonstrate his cost being 7k.

Since it was a third party company, I went to the internet and found several companies (too many) offering extended warranties. Some were only available for purchase through a dealer.

I went to my AI app (Perplexity) to research the top companies. “SOS Auto Protect” was noted to be a solid option and among the industry best.

I made the call to SOS Auto Protect and talked with Adam Miller, then subsequently with Daniel, Adam’s Mgr to finalize the contract. Adam and Daniel were both factual with no sales hustle which I appreciated. They offered me their top tier “Ultimate” policy, 5yr/75k miles for half the price the dealer quoted. I was shocked, causing me to ask many questions. Every question was answered to my satisfaction and amazement. The policy and price seemed too good to be true. They even encouraged me to have repairs done at a LR dealership and to use OEM parts.

I called a dealer and two other local repair shops. Each indicated they had experience with SOS Auto Protect and had no complaints. They honored OEM part replacement and paid full labor. Ok, that’s what I needed to hear.

I now have the “Ultimate” (bumper to bumper) SOS Auto Protect 5yr/75k mile policy. It was half the price the dealer quoted me for their 3yr/36k mile policy (at their cost - ha, typical dealer).

I have yet to use the warranty but feel my research will bode me well. I’m pleased with the no nonsense conversations and great pricing for a quality policy. Do your research and I believe your due diligence will deliver you to SOS Auto Protect as it did me.

29 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jessica was awesome

Jessica was awesome. I had no idea how to file a claim, but she walked me through every step. My alternator went out unexpectedly and I was worried I’d be stuck without a car for days. She got things moving quick, and within 48 hours the shop had what they needed to start the repair. Super thankful for the help.

13 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

I had my doubts about extended…

I had my doubts about extended warranties, but SOS proved me wrong. Had a major repair come up (timing belt) and they covered it like they said they would. The process was straightforward, and the rep I talked to was friendly and not pushy at all. Honestly felt more like help than sales, which was refreshing.

18 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Mike helped me through a rough…

Mike helped me through a rough situation when my transmission started acting up. He was super patient, explained everything clearly, and even followed up with the repair shop for me. The claim was approved faster than I expected and I didn’t pay a dime out of pocket. Couldn’t be happier with the service.

26 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Extremely disappointed

Extremely disappointed. Had high hopes. When you’re trying to get a warranty from them, their customer service is great. I filed my first claim, both the repair shop and me have been trying to contact them. The number (833) 571-0253 goes through a service desk who would put down your info and will tell you a representative will contact you within 1 business day. It’s been 4 days and my repair shop and me still haven’t heard from them. I’m requesting refund at this point.

14 de abril de 2025
Avaliação não solicitada
logotipo da SOS Auto Protect

Resposta da SOS Auto Protect

Hi Marialeona,

Thank you for your feedback. We’re truly sorry to hear about your recent experience and want to clarify what occurred on our end.

After reviewing the situation in detail, we found that our team made numerous attempts to reach both you and your repair facility. According to our phone logs, we left several voicemails and reached out directly following your request for a call back. In fact, within minutes of your request, we attempted to call you, but the call went straight to voicemail.

Additionally, when we contacted the repair shop, our records show that the call rang for 36 seconds before being disconnected by the shop, which explains why they may not have spoken with a representative.

We absolutely understand how frustrating this must have been, and we’re here to make it right. If you're still experiencing any issues or would like to continue with the claim process, please don't hesitate to reach out directly. We’re committed to providing the support you need.

Sincerely,
The SOS Auto Protect Team

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