Søstrene Grene Avaliações 

Fina produkter från er

Customer support is the worst.
Daughters bought something for their birthday. Came home and it has a production fault so not able to build their present.
Mailed customer support, not helpful at all.. go back to the shop (2,5 hour drive). We are not going to solve your problem...
What kind of after sales is that? Claiming it's on their website..
Like I visit the webshop to find out whether they give support on products bought at a store...

Cheap, good products that are always very pretty and practical. Go-to store for gift buying when my mind is blank! One thing is the store smells kinda weird.

Vantaan Jumbon liikkeessä on tosi tympeä henkilökunta. Myyjät eivät tervehdi, eivätkä noteeraa asiakasta mitenkään. Yrmeä ilme kasvoillaan vain täyttelevät hyllyjä. Kassallakin on sama kylmä tunnelma. Olen joskus jotain ostanut, en osta enää.

Jag hittar alltid en massa roligt att köpa! Och att det är bra priset gör ju ingenting.

Ordering online takes far too long for delivery. It is not clear when ordering. Still not received my order from 10 days ago. Would not use this company again

Le Design est très sympa et c'est un plaisir de flâner dans ces boutiques surtout si on cherche un petit cadeau quelconque. Deux bémols 1) Leur site indique les articles disponibles en magasins mais à Paris c'est toujours 100% faux 2) pas toujours de bonne qualité, très inégal. Des articles très solides et pas chers mais aussi d'autres chers et pas solides!

Snabb och bra leverans. Bra vara.

Leuke spullen, ben er altijd heel blij mee ook voor een goede prijs. Maar de verzendtijd van 1-3 werkdagen die benoemd wordt klopt gewoon niet, reken eerder op een week. DHL geeft aan dat het pakket nog niet eens ontvangen is. Wanneer je hier over mailt krijg je een reactie dat de vertraging zou komen doordat het pakket niet gescand is? Volgens mij is dat een gevolg van een vertraging en niet een oorzaak. Maar daarnaast ook niks qua uitleg hoe nu verder.

En regardent de plus pres j'ai remarquer que la plus par des articles son made i China le raport qualiter,pris et mediocre

My mum and sister spent a considerable amount of time and money in this store, and unfortunately the experience at the till completely spoiled what had otherwise been a good visit.
The two members of staff serving us — one who appeared to be Asian and the other with brown hair — were rude, dismissive and very unprofessional. Our transaction only ran around five minutes past closing time. I went back immediately afterwards to ask for some paper to protect the fragile glass items we had just purchased, but they waved us away and simply said the store was shut, despite having served us only moments before.
There was also an issue with the bags. My sister has a slipped disc in her back and needed the items split between two bags. The staff member kept trying to overload one bag, which risked the glass items smashing, and when my mum suggested that we needed another bag, she was met with an unpleasant glare and a very dismissive attitude.
It felt as though both staff members were more interested in leaving than making sure customers who had just spent a significant amount of money were properly looked after. There was no warmth, professionalism or consideration shown.
It is a real shame because we had enjoyed the store up until that point, but the attitude at the till really soured the experience and has put us off returning

We visited the store in Maastricht, Netherlands when we were there as tourists. We saw bags of sweets hanging near the till and decided to buy a bag of giant corn. At the till, the cashier told us it was € 1.90. I told her that the advertised price was lower (€ 1,26), to which she replied that that was a starting price. It wasn’t labelled that way! And there was no price on the packet of corn. We just paid up at the time, but it left me with a sour feeling. The advertised price = the price at the till – that’s only correct. Was there even a product at € 1.26? I doubt it: not online anyway. Even though it’s a small amount, practices like this undermine trust. That’s how you lose customers. It’s a nice shop to browse through, but I doubt I’ll ever set foot in there again.

Snabb och smidig leverans

Vær meget opmærksom på at man ikke kan kontakte deres kundeservice telefonisk. Desuden anbefaler jeg IKKE man køber lys online da de var ekstremt skæve!!

Shockingly bad quality of the stools I got from them. Designed to be sat on, legs cracked and crumbled after one month of using it. Poorly made, only looked nice. Very disappointing, I wonder what do we paid for these days. Avoid.

Søstrene Grene i Nykøbing Falster, har som alle butikker i kæden skønne vare. MEN betjeningen er skandaløs, jeg havde brug for hjælp til en vare i dag, men fik beskeden: “ min kollega som ved noget er til pause” og sagde den unge pige “hvis vi har varen så skal den være i det her område” Det var den betjening jeg fik.

I placed an order on August 5 2026, it is now 27 and has still not been dispatched and no indication of when.
Their customer service is unhelpful and unfriendly - their apology was weak.

I have requested at cancellation and refund - they are refusing. I’ve explained I will be away and still they will not cancel!! Perhaps it’s a robot! They are now not even replying to my emails.

Appalling way to treat customers - I would not recommend any delivery from Søstrene Grene - unreliable and did not own up to not processing my order in the first place - shame on you !

Catherine

Bestilte på nett ,enkelt og greit Fine varer til grei pris og rask levering i nærheten av meg 👍👍🌼🌼

Update - Hi Sostrenegrene. True, that could be an option. Of course you can also reduce the prices for producing such low quality cabinets with very softwood, poor finish and accuracy.

Bestest wishes,
Jay
_______________________________________

Previous review - Ordered 2 cabinets, the purchase and delivery was fine.

The 2 identical cabinets were meant to be next to each other but due to the lack of precision and ridiculous high tolerance on their furniture designing / manufacturer the cabinets were too different. The most noticeable part was the height/placement of the hinges, they were off by 8cm from top and bottom which made the cabinets look really off. Sadly it wasn't possible to manually shift them because the timber frame was chamfered to install the hinges.

I reached out to the customer service, they said they will send a new set of doors, which is fine as mistakes can happen. When the new set of doors were delivered and installed, they left a massive gap in-between which made them look ridiculous.. sadly due to same reason I mentioned earlier: lack of precision and ridiculous high tolerance.

Once again I reached out to the customer service and this time they offered 15% discount off the cabinet as an alternative solution. Despite all the trouble and general poor quality of the cabinet production (and material), best they can do for all the trouble is a 15% off.

Don't waste your time and money, you can find MUCH better quality furniture elsewhere for very similar prices.

Jeg lavede en bestilling d. 9 august som jeg modtog en uge senere.
Nu den 23. August sende de samme ordre igen UDEN jeg har bestilt det! Dette er bedrageri og kriminelt! Husk på at det er jo noget der skal godkendes igennem mitid! Jeg prøvede at kontakte kundeservice, med der er kun en mail. De svarede på den første mail dereftet intet! Nu har jeg sendt en mail ,at hvis de ikke omgående handler, så bliver de politianmeldt for bedrageri! Jeg har aldrig oplevet noget lignende!
10 minus stjerner.