Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
A empresa respondeu
Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
A empresa respondeu
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de viagens de cruzeiros
- também em
- Agência de Cruzeiros Marítimos
- Empresa de Cruzeiros Marítimos
Escrito pela empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informações de contato
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
993 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
telephone answered within a few rings…
telephone answered within a few rings by Skye, price matched to lower quote, follow up queries answered by Mya including assisting completion of medical form. Excellent service.
2 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Keith Burrows,
Thank you so much for your recent 5-star review.
We are delighted to hear that Skye was able to assist you promptly and secure a price match, and that Mya was on hand to answer your follow-up queries and help with your medical form. We will be sure to pass on your kind feedback to both of them.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I spoke with Cleo
I spoke with Cleo, referenced the cruise I was interested in, She kindly went through all the necessary details. I booked, all very professional. A credit to the company .
14 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Ms Gail Atkinson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Cleo provided a professional and informative service, taking the time to go through all the details of your chosen cruise. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Yet again we booked another cruise with…
Yet again we booked another cruise with sovereign good deals always checking the news papers,many thanks sovereign keep up the good work,👍
7 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Vincent Edwards,
Thank you so much for your recent 5-star review.
We are delighted to hear that you have booked another cruise with us and that you continue to find great prices through Sovereign.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
This is going to be our first cruise
This is going to be our first cruise, JoeHallet guided me though the booking process with clear. Information he was extremely pleasant and answered all my questions. Thankyou Joe
7 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mrs Sheila Bradley,
Thank you so much for your recent 5-star review.
We are delighted to hear that Joe was able to guide you through your first cruise booking with clear information and answer all your questions. We will be sure to pass on your kind comments to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Rugby,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team efficient, polite and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Knowledgeable team on tge phone who…
Knowledgeable team on the phone who delt with my reservation in a timely fashion. We used you early in the year so returned to you again for our recent booking.
7 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Clarke,
Thank you so much for your recent 5-star review.
We are thrilled to hear that our knowledgeable team were able to assist with your reservation efficiently. It is especially rewarding to know that you chose to return to us for another booking after your previous experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent company
Excellent company, answers calls promptly, unlike other travel companies. Great after care and competitive prices
27 de abril de 2026
Resposta da The Sovereign Cruise Club
Dear Allan,
Thank you so much for your recent 5-star review.
We are pleased to hear that you value our prompt telephone service, competitive prices and customer service.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always helpful and make everything easy
11 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear John Beauchamp,
Thank you so much for your recent 5-star review.
We are delighted to hear that you always find our team helpful and that we make the booking process easy for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Keith Durrant,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Just handled everything to our…
Just handled everything to our satisfaction. No more to say!
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Rainer Karlstad,
Thank you so much for your recent 5-star review.
We are thrilled to hear that everything was handled to your satisfaction and that you were happy with the service you received.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
We book through sovereign cruises…
We book through sovereign cruises regularly and always get a great service.
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Patricia H,
Thank you so much for your recent 5-star review.
We are pleased to hear that you regularly book with Sovereign and consistently receive great service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always my first choice
Easy to contact an agent, no hanging around on the phone, good service and the best price.
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear David Sopher,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found it easy to contact our team and that you received prompt, efficient service without any waiting around. It is great to know we were able to secure the best price for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Superb service as usual.
Superb service as usual. Recently booked our fourth cruise with Seabourn which was our third through Sovereign. Our contact, Skye, was extrememly helpful and a pleasure to deal with. I have spoken to a small number of other cruise agents but none that portray the professionalism and service of Sovereign. Thanks again Skye for your valued help.
19 de agosto de 2026
Avaliação não solicitada
Resposta da The Sovereign Cruise Club
Dear Dave Jackett,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided such polite, friendly and professional service. It is great to know she was able to respond quickly to your enquiry and secure a great price for the cruise you were interested in. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Telephone communication was great…
Telephone communication was great including support. Had difficulty loading Insurance details with Cunard's website, Tony did it for us, absolutely brilliant, thank you!
7 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Graham,
Thank you so much for your recent 5-star review.
We are delighted to hear that you were pleased with our telephone support and communication. It is great to know that Tony was able to assist with uploading your insurance details and make the process easier for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
Excellent service. Very helpful and efficient made the booking process easy.
7 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mrs Beryl Riley,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service and found our team helpful and efficient. It is great to know we made the booking process easy for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Staff are polite and helpful
Staff are polite and helpful. Good and trusted company to do business with.
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Shiu Foo Ng,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team polite and helpful. It is especially rewarding to know that you see Sovereign as a trusted company to do business with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Service always above and beyond any…
Service always above and beyond any other agent we have used
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mrs Frances Davis,
Thank you so much for your recent 5-star review.
We are pleased to hear that you feel our service consistently goes above and beyond.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent Service from Hans
I requested a quote and I got a phone call from Hans. He was polite, friendly and professional. He looked into my request quickly and efficiently getting me a good price on the cruise I was interested in.
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Clair Falconer,
Thank you so much for your recent 5-star review.
We are delighted to hear that Hans was polite, friendly and professional and that he was able to quickly find you a great price for your cruise. We will be sure to pass on your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Sovereign Service
I booked 2 cruises with Sovereign in the last week. On both occasions the people that I spoke to we polite, friendly and extremely helpful. I have booked 18 cruises now with Sovereign, over the years, and have always had excellent service.
3 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Richard Allen
Thank you for your fantastic review and for your incredible loyalty over the years.
Booking your 18th cruise with Sovereign is a wonderful milestone! We are delighted to hear that you have consistently received polite, friendly and helpful service, including with your two recent bookings.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Barrie Middleton,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our service easy and friendly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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