Spada Clothing Avaliações 

139
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Exceptional customer service and top quality products. I recently ordered from Spada and had to arrange an exchange. The whole process was handled quickly, professionally and without a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very poor at replying to all my queries - received both items but had to return 1 item back. First it took some time is emailing the correct “customer service” team - when finally I had a respons... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have gloves, boots , jacket and trousers. I'm an old git so like to stay warm and dry, this product provides. Occasionally if caught in a thunderstorm I have had slight seepage in my gentleman parts... Ver mais

Avaliado com 5 de um total de 5 estrelas

The gear is great good quality and comfy. Sent out in a timely manner only issue was with the delivery provider chosen did not deliver my parcel when specified. Maybe in the future dont use DPD as the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de acessórios para equipamentos de motocicletas

Escrito pela empresa

Spada began over 30 years ago and is a motorcycle clothing and accessories brand dedicated to delivering top notch gear for riders, whether they're navigating the open road on a motorcycle or conquering trails on a mountain bike. Our extensive range of products is meticulously designed with the rider in mind, ensuring both safety and style. Each item in our MOTO collection is CE certified, reflecting our unwavering commitment to quality and safety standards. At Spada, we understand the importance of protective gear that not only meets rigorous safety criteria but also looks great on and off the bike. From helmets and jackets to gloves and boots, every piece is engineered to provide your protection and comfort that is readily available to all riders, from seasoned veterans to newcomers. Join the Spada community and gear up with confidence.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

139 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(139)

66 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Exceptional customer service and top quality products.

I recently ordered from Spada and had to arrange an exchange. The whole process was handled quickly, professionally and without any hassle. The customer service I received was genuinely first class—friendly, responsive and focused on finding the right solution.

The quality of the motorcycle clothing is excellent and offers outstanding value for money. It's clear that Spada takes pride not only in its products but also in looking after its customers, which is becoming increasingly rare these days.

A big thank you to the team for making the whole experience so straightforward. I'll definitely be ordering from Spada again and wouldn't hesitate to recommend them to anyone looking for quality motorcycle gear backed by exceptional customer service.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor at replying to all my queries…

Very poor at replying to all my queries - received both items but had to return 1 item back.

First it took some time is emailing the correct “customer service” team - when finally I had a response with clear instructions on how to return my item, I followed the instructions to the letter I still have not had my refund.

Email several times via multiple “customer service/support” email addresses and am still waiting for a response and more importantly my refund.

26 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Failure of a pair of Spada boots

The sole on one of my Spada boots came off a couple of weeks ago in the middle of a tour. I had to use a lot of duct tape to keep it going for the rest of the trip. Although I have owned the boots for 7 years, I only use them for 1 trip a year and I take very good care of them (I'm an ex-soldier and I know how to look after boots). There's no way a decent pair of boots, whatever their age, should fail so suddenly and catastrophically. That is not fair wear and tear.
When I raised this with their customer care team they told me the boots had run out of warranty (obvs) and just gave me the name of a cobbler. They showed no interest or curiosity about what might have happened or why, and just shrugged their shoulders. This says to me they have no pride in the quality of their products. Having had no joy with their CC team I reached out to a director on LinkedIn and have so far heard nothing. Very unimpressive & disappointing response.

8 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome!

Outstanding quality. Rapid service. Excellent pricing. Will definitely be checking you out again!

27 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic motorbike sneakers.

Fantastic motorbike sneakers.. beautifully made, fit perfectly and look great. Highly recommend

27 de abril de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi Fritha,

We are really pleased to hear you are happy with your product!

- The Spada Team

Avaliado com 5 de um total de 5 estrelas

Great product guy's.

Great product guy's.. love the packaging.. first try out today up Scotland...

27 de abril de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi Glen

We are really pleased to hear you are happy with your product!

- The Spada Team

Avaliado com 5 de um total de 5 estrelas

Bought a hoody for myself as i loved…

Bought a hoody for myself as i loved the look of it. Fantastic build quality and materials. Can be a bit tricky getting on and off due to the armour, but once you learn the technique its simple. My wife liked it that much that I ordered her one too. Im think of getting the zip up hoody aswell for shorter rides. Delivery was prompt next day.

27 de abril de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi Stuart

We are really pleased to hear you are happy with your product and the service!

- The Spada Team

Avaliado com 4 de um total de 5 estrelas

Great service and clothing

Great service and clothing.
Ordered a pair of jeans they are good and fit well.
Arrived quick and no issues.

30 de março de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi Paul,

We are happy to hear you are pleased with the service and products! We hope to hear from you again

- The Spada Team

Avaliado com 5 de um total de 5 estrelas

Ordered a helmet on Thursday came on…

Ordered a helmet on Thursday came on Saturday love the helmet really comfortable

2 de abril de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi David

We are happy to hear you was pleased with the product! Hope to hear from you again

- The Spada Team

Avaliado com 5 de um total de 5 estrelas

My wife happy with her clothing jacket…

My wife happy with her clothing jacket and trousers. Happy wife happy ME

31 de março de 2026
logotipo da Spada Clothing

Resposta da Spada Clothing

Hi Lewis

We are happy to hear you was pleased with the quality of our products! Hopefully we see you both again soon!

- The Spada Team

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