Best Cleaner in London Avaliações 

215
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time I went to this Irish center. The security guard were fantastic. Friendly, professional, full equipment. If I ever need a security firm I would hire these guys in a heartbeat.

Avaliado com 3 de um total de 5 estrelas

If you book Yas-Mut cleaning service, make sure Yassin himself is the one who provides it. He sent a member of his team to my apartment, and the results are really not what I expected. I had very high... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were bas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sparkle Cleaning offered an amazing service. The cleaner arrived on time and did an incredible job at cleaning our kitchen/living room area, stairs and two bathrooms. Our house has never felt or looke... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Residenciais

Informação fornecida por fontes externas variadas

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience with our professionals is enjoyable and satisfactory. We love to hear from our customers, so feel free to contact us with your feedback.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(215)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Yassin and his team are amazing!

Yassin and his team are amazing. No job is too big and the place is always immaculate when they are done.

We had been through a few cleaners and had to keep replacing them as my housemates are very particular! They love the job Yassin does.

I would recommend the firm to anyone.

10 de novembro de 2017
Avaliação não solicitada
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Avaliado com 3 de um total de 5 estrelas

Unfortunately we can't recommend them.

Unfortunately we won't be using this company again and can't recommend them. Easy to get hold of initially and booked a convenient time with minimal fuss. Paying via PayPal is a good system.
I then had a call changing the appointment to the next morning. The next morning I had another call at the appointment time saying there was a problem and so could we go back to the original appointment (8.30am) the following day. That time came and went without anyone arriving. I called to find out what had happened (9.30) and then didn't get an explanation or a call back. I called again and after ringing 3 separate numbers got through to someone who apologised profusely and explained the time had been miscommunicated to the cleaner, but he was on his way. He would be there at about 1020, I was told.
He eventually arrived at around 1145. He did apologise for this.
To his credit the cleaner did a good thorough cleaning job. However he broke a number of small items, damaged several plants and made no effort to move things back to where they had been. Once he left I had to go around restoring order and picking up the pieces.
Obviously others have had a better experience but I'm afraid we will look elsewhere!

--- Update after I posted the above,
I had a call late Sunday evening from the manager of the business. In this call he did not apologise for the problems I mentioned above. He asked me to delete the review. I refused and explained why, after which he told me he would have to fire his cleaner as a result. (Which I said was unreasonable, and I'm very upset at the idea that a fair review might have lost someone a job).
As I said, the main problem was the disorganisation and lack of communication. I don't think calling your customers and asking them to delete reviews is appropriate.

5 de novembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good thorough job

Good thorough job. Super efficient and with a good eye for detail. 10/10

3 de novembro de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Excellent cleaning

Great cleaning. I got the owner himself, he was friendly, fast and efficient. He came on time and did a very good job. I definitely recommand yas-mut cleaning.

29 de outubro de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Professional and friendly service

Very professional. I booked a clean last minute, cancelled at the last hour, re-booked for the next day and still the service was amazing. A very friendly team came and completed a top job. Thank you!

22 de outubro de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Fantastic cleaning company!

Fantastic cleaning company! My oven was cleaned excellently by Yasin who also cleaned my kitchen, bathrooms and passageways in my home.. He did brilliantly and I will definitely use the company again. Thank you!

25 de setembro de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Nice reliable people and did excellent job

Nice people, easy to deal with. They were reliable and did a great job for a very reasonable price. They told us out carpets didn't need full cleaning and kept the price down as a result. Would definitely use them again

28 de agosto de 2017
Avaliação não solicitada
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Avaliado com 4 de um total de 5 estrelas

We had recenly just moved in back to …

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were based in Basildon, but everything went smooth. We were happy to move in to a clean home, without even being there while the cleaners had cleaned it,so it was good decision having to hire this cleaning company!

28 de julho de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Yassin is excellent at cleaning

Yassin is excellent at cleaning, provides impeccable customer service and is reliable. An example is that he showed up for a clean and then left without charging as we had too much of a mess with a bathroom being worked on and he didn't want to charge us for it. He's very flexible and has been pragmattic when trying to resolve issues that arise. He runs Yas-Mut as well and hopefully he is able to keep the same service level as he grows the business.

12 de junho de 2017
Avaliação não solicitada
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Avaliado com 4 de um total de 5 estrelas

Very good Cleaning

Very good. Yassin arranged cleaning with a very short notice and cleaning done very professionally.

21 de maio de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Great service

Brilliant service, the staff are slick and professional.

27 de fevereiro de 2017
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Avaliado com 5 de um total de 5 estrelas

services

good cleaning services. trustworthy and did the job i asked them to do. will definitely use their services again. happy customer

24 de fevereiro de 2017
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Avaliado com 5 de um total de 5 estrelas

Great Job... Great Price

Yas-Mut has been servicing our flat for some time and the level of cleaning has been consistent from day one. We have two dogs and doggy order is not a problem. After each cleaning the flat looks especially clean and smells fresh. 5 stars!

22 de fevereiro de 2017
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

Fast and Clean

Company staff,clean my house carpets,falls,small bits to.Good service fast clean,Spot on! Thank you

21 de fevereiro de 2017
Avaliação não solicitada
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