Best Cleaner in London Avaliações 

215
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time I went to this Irish center. The security guard were fantastic. Friendly, professional, full equipment. If I ever need a security firm I would hire these guys in a heartbeat.

Avaliado com 3 de um total de 5 estrelas

If you book Yas-Mut cleaning service, make sure Yassin himself is the one who provides it. He sent a member of his team to my apartment, and the results are really not what I expected. I had very high... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were bas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sparkle Cleaning offered an amazing service. The cleaner arrived on time and did an incredible job at cleaning our kitchen/living room area, stairs and two bathrooms. Our house has never felt or looke... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Residenciais

Informação fornecida por fontes externas variadas

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience with our professionals is enjoyable and satisfactory. We love to hear from our customers, so feel free to contact us with your feedback.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(215)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reliable and Thorough Cleaning Job

Yassin and his team are friendly and professional - provided a very efficient and thorough service at a reasonable price. I would definitely use them again. Thanks so much!

28 de outubro de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thank you very much

Avaliado com 5 de um total de 5 estrelas

I came across this company on google…

I came across this company on google while looking for a cleaning company after my tenancy contract ended.i was looking for a company to clean the 5 bedroom house i was renting.......they did a fantastic job and i got my deposit back and i have recommended this company to my friends

24 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I employed this company to clean and…

I employed this company to clean and clear a few flats and they did such a fantastic job and their rates were cheaper than most companies....their staff are very polite ,friendly and proffesional .I received a follow up call from the managers to make sure i was happy with their service.....I definitely recommend this company and will use them again

15 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great cleaning agency

Yas-Mut have cleaned my house four times so far. The cleaning service is impeccable, with trained cleaners and attention to details. Yassin is really dedicated and his team do their job well.

It is true that customer service could be improved: One cleaner did not show up once (though she was replaced on the same day) and they take time to reply to emails.

But the company really does provide the best cleaners. So I highly recommend this company.

11 de outubro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nobody turned up or contacted us!

We paid in advance. Nobody ever turned up or contacted us. We called all numbers available, left voice messages, texted but nobody got back to us. Unacceptable and a waste of time.

26 de setembro de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I booked a session from online system

I booked a session from online system, and they subtracted the cost of clean from my bank more than one week before cleaning session. I thought maybe this is how they work, so did not care much. Then, one day before they called at 10pm and cancelled my session, and said they have to reschedule. They offered morning sessions but I was not available in the morning in the last minute. Then I asked why they made me pay for a cleaning session they won't even deliver. The person I talked to got angry after this point and blamed me for not being a good customer, he said he does not need my business anyway. For quite sometime, he shouted it was not them it was the bank who subtracted my money, and even if the system made an appointment I should have called to confirm, so this was also my fault. I honestly don't believe a bank could subtract money without you ordering it or an online booking system can book a session unless you told them to. Thus, I believe this was all excuse. After I said that I could write a bad review, the person on the phone hang up. Then, he called again at 10:30pm! He offered to give my money back, shouted some more, I guess he was a night manager at Yas-Mut. In short, they may be good at cleaning, I did not have a chance to experience thanks to their bad management, but they are really bad at scheduling. They could have called right after they realized I booked a session that should not have been available (if this claim is accurate at all).

7 de setembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bit of trouble arranging a time, but excellent cleaning

We had a bit of trouble arranging a time, but once the cleaners turned up they did a great job. Way more thorough than any cleaner I've previously had. They also insisted on me inspecting their work and asked for feedback.

16 de agosto de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 3 de um total de 5 estrelas

Windows havnt been wipe

Windows havnt been wipe. Bathroom glass door still have some soap scum. Kitchen hasn't been well clean the grease.

14 de agosto de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 5 de um total de 5 estrelas

Central London apartment cleaning

What a great job, just precisely what I wanted. The flat was sparkling clean as were the windows. I shall connect again in due course for the next tenancy changeover.

12 de agosto de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 5 de um total de 5 estrelas

The flat is sparkling clean

The flat is sparkling clean, I asked for windows to be cleaned as an extra and that was no issue at all. Highly recommend

16 de julho de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 5 de um total de 5 estrelas

Our 1 bedroom flat looks like new

Our 1 bedroom flat looks like new. Yassin did an amazing job, the flat was in a pretty bad state, now you could "eat off the floor". Highly recommend!

15 de julho de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 5 de um total de 5 estrelas

Good experience

Jeans, the cleaner who came, did a good job. He arrived on time, worked systematically and efficiently, was very polite and actively sought my feedback. He had a very good attitude and took my suggestions on board very happily. He left the place looking clean and fresh. Booking was easy. Overall a good experience and would recommend.

22 de junho de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thanks

Avaliado com 5 de um total de 5 estrelas

Excellent first session

Excellent first session! Yassin the owner came himself and did a really thorough job. Flat looked lovely and clean and will definitely be continuing to use them.
Katie

1 de junho de 2018
Avaliação não solicitada
logotipo da Best Cleaner in London

Resposta da Best Cleaner in London

Thank you very much

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