This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... Ver mais
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Veja o que dizem as avaliações
I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... Ver mais
A empresa respondeu
We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... Ver mais
Delivery was fast and made within a few days of placing order. My address is rural and sometimes that can mean extended delivery times, so Spa Store definitely exceeded my expectations with their spee... Ver mais
Detalhes da empresa
Escrito pela empresa
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
Informações de contato
97 Great South Road, Greenlane, 1051, Auckland, Nova Zelândia
- 0800-772786
- info@spastore.co.nz
- spastore.co.nz
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Spa cover replacement and filter cartridge.
We had purchased two products from Spa Store.
The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was ordered a week later. We had several phone calls to Spa store to ensure we had the correct measurements and that it would fit perfectly over our spa. Marge, the lady we were speaking with ensured that it was the right fit, by contacting the warehouse and then phoning us to let us know the exact measurements required. Delivery was quicker than we anticipated as we have a rural address and live on the West Coast of New Zealand. Thank you for your aftercare service. Maraea Casey, Westport, South Island, N.Z.
Great product, exorbitant freight charge
We love the natural cleaning products that Spa Store supply. However, $15 to receive them within the same city is exorbitant, when I received a highly fragile delivery of glasses from the other end of the island for $10 freight the same week. I contacted the company, and they promised more than once to get back to me about it, and I am still waiting for an explanation.
efficient and product good
I find Spastore awesome
I find Spastore awesome! Have bought all my Poppits chemicals(great prices) and a spa cover/vacuum off these fellas ,and all delivered very promptly.Cannot recommend them enough.Great find.
Easy ordering
Easy ordering, quick delivery - quality product. Have used Spastore for many years and always good.
When the spa shop couldn’t find the…
When the spa shop couldn’t find the part I needed I went on line and found it from Davis pumps , great price and fast service , a big thanks from my wife and me.
No refund or acknowledgement when sent…
No refund or acknowledgement when sent goods back. I have sent about five requests for a refund
Great service
Great service. Excellent problem solving and communication when I mucked up an order. Thanks.
Great Service
Always had in stock what we wanted and delivered in a speedy way, appropriately packaged - thank you
Easily contactable and called back…
Easily contactable and called back within a short time frame when my call went unanswered
Fantastic Staff
Great range
Great prices
Fantastic service and delivery
Been using spa store for my products for 4 years and never been an issue or frustration. Amazing folk
Awesome Company
Awesome Company. That have helped me so much. Thank you Spa Store
Prompt service
Very helpful
Received stock in a reasonable time, well packaged and great communication on return as one of the products I ordered was incorrect
I was pleasantly surprised to be…
I was pleasantly surprised to be welcomed by name because my phone number was stored by them
The parts I required were shipped as soon as I processed the payment and arrived on time and intact.
Smooth order process only lack of communication
Smooth booking process online. After order waiting for some confirmation of a dispatch. No update after 5 days waiting, so I contacted them. Was smooth sailing from then on. Would get 5 stars if kept me in the loop around expectations on order, instead it felt like it was up to me to chase things up.
Great service quick delivery
Slow Delivery Times
Our Delivery seems to be slow these days, it takes a week to get a confirmation that it is leaving the warehouse. This does not include how long it takes to get it with the courier. In fact the courier delivered within a couple of days.
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