Specialist Blinds Avaliações 

152
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was looking for companies selling and fitting lantern window blinds. I found it :) After a visit to survey my setup and give me a quote and explain the product, Ryan has come once to double check... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ryan took us through the purchase process and completed the blind fitting in our conservatory yesterday. He did a fabulous job. The blinds are great quality and look fantastic! We would recommend Spec... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you so much! We absolutely love the new skylight blinds. They look fantastic and fit perfectly. The sun did actually make an appearance, so we got to test them out right away! Ryan did the inst... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Custom made electric blinds that fit our apex window perfectly. The blind frames are hidden really well and blend in with the window frames. Wouldn’t even know there are blinds fitted when the... Ver mais

Detalhes da empresa

  1. Loja de Persianas

Escrito pela empresa

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

152 avaliações

5 estrelas
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1 estrela

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Respondeu a 100% das avaliações negativas

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4,5

Todas as avaliações

(152)

33 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Long wait in between procedures

We needed blinds in our garden room urgently. I'm afraid Specialist blinds don't do urgent or even quick. So if you want blinds for the summer, you ought to action this in January.
We had a salesman round who was excellent. We paid a deposit, and since then for three weeks we have been waiting for someone to come to measure up. I had an initial date in the diary for ONE MONTH after the deposit for someone to come to measure up. The reason? We are soooo busy! Then that was cancelled because the fitter quit. Now I am chasing another fitter who is soooo busy as well! No date in the diary to measure up as yet. AFTER they measure up is when you get your fitting date, 8-10 weeks is quoted, and they say they will "try their best" to honour this.
Specialist Blinds are obviously very short of fitters, and even more so now one of them has quit. Their manufacturing capacity is also not big enough for the demand. They need to employ more fitters, and expand their manufacturing to improve their service.
It should not be acceptable to have to wait so long as a customer.

UPDATE: As it turned out, Specialist Blinds managed to get me measured up and blinds fitted within the quoted time (but it is still a very long lead time) Finally had the blinds installed, am very pleased with them. The fitter was really excellent, and spent three hours carefully fitting them and then setting up the remote controls, and then running us through the instructions. So I am updating my rating.

15 de julho de 2022
Avaliação não solicitada
logotipo da Specialist Blinds

Resposta da Specialist Blinds

We’re sorry to hear about your experience. The 8-10 weeks lead-time that you were quoted is valid from the date you placed your order, but on rare occasions there are unforeseen circumstances like this that can delay that.

Your new fitter will contact you to arrange a new survey date, so we can expedite your order as best we can.

Like many industries we are trying to recruit additional staff, but we have a very extensive training program for fitting our bespoke blinds so unfortunately this takes time.

Avaliado com 5 de um total de 5 estrelas

LESS HEAT LOSS, LESS GLARE

Our conservatory is more like an extension to our lounge. It is almost south facing. I am often reluctant to buy online, but the reviews were good (which are justified). Glare from the conservatory was so great that watching tv was more like listening to the radio. Now we can see tv in daylight hours. We are sure that heat is kept in and certainly on warm days the heat is reflected out. From start to finish the experience has been 100%. We are very happy with our experience and recommend Conservatory Blinds Ltd without reservation

1 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of time

Waiting for a scheduled quotation visit, didn't show-up, no call to advise, terrible first impressions, we finished work early especially for this visit, needless to say we will not be using or recommending this company.

30 de maio de 2022
Avaliação não solicitada
logotipo da Specialist Blinds

Resposta da Specialist Blinds

Thank you for the feedback. Our team normally call if there are any issues, so this is a very rare situation. Please let us have your surname so that we can investigate.

Avaliado com 5 de um total de 5 estrelas

We are delighted with the service we received.

We are delighted with the service we received from this company. We wanted blinds for our conservatory but the roof windows are odd shapes. After trying a few companies who said they couldn't do it we contacted this company and Colin the salesman was wonderful and told us it would be no problem. Richard the fitter came to do a survey and although the roof windows offered a challenge he quickly found a solution. He returned on time a couple of weeks later to fit the blinds which took most of the day. One blind was the wrong size but Richard returned two weeks later with the correct blind. We are delighted with the blinds and grateful we found a company who could cope with unusual shapes! Richard obviously loves his job and is very skilled and professional.

14 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1st class company

This company is really excellent, from the sales representative Colin to the fitter Andy it was faultless.
Colin was so helpful when it came to choosing what blinds to go with. He has a friendly manner that puts you at ease.
Andy was so quick and efficient and again a thoroughly nice man.
We love the finished product and would not hesitate to recommend them to anyone.
It is a totally professional and classy experience.

14 de dezembro de 2021
Avaliação não solicitada
logotipo da Specialist Blinds

Resposta da Specialist Blinds

Hello Pam,

Thank you for your fantastic review, I’ve passed your comments on to Colin and Andy so they can see how happy you are with their service. We are so pleased you love your new blinds.

All the best,
Conservatory Blinds Ltd.

Avaliado com 5 de um total de 5 estrelas

Blind for our large lantern space…

Blind for our large lantern space fitted recently. Collin Lewis visited us to talk through solutions and then survey and fit followed. Seamless process and great to work with a family business who really knows what they are doing -
First class service, many thanks.
Rob, Staffordshire.

7 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Blinds installed throughout house

Had Jon Bradley from Conservatory Blinds Ltd install duette pleated blinds throughout my house including bifold doors. Blinds are excellent quality and easy to use and once read for install everything was installed in less than 2 hours even with approximately 25 windows to be done.

28 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have recently had blinds installed in…

I have recently had blinds installed in my home office. I have been very happy with the service received at every stage of the process. The salesperson listened to what I wanted and presented relevant options which made selecting from such a wide choice very easy for me. The installation has been completed perfectly. At every stage, they arrived when they said they would and did what they said they would. I would happily recommend them to family and friends.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So pleased with my electric roller…

So pleased with my electric roller blinds, amazing product with a great service. Aaron help us through the process and help recommend the right product for our requirements. I would certainly recommend this company and will you you again.

Many thanks

Michelle

5 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Reconmended

Great service from first contact through to fitting! Sales person (Colin) was extremely knowledgeable and took my wife and I through everything we needed to know to help resolve our gable end problem. Not pushy like other big national blind company's and the fitter (Dan) was seamless with his work and installation We love our blinds, thank you Conservatory Blinds Limited!

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

my electric gable blinds are truly…

my electric gable blinds are truly magnificent.they are recessed into the plaster work and besides being hardly visible, they are extremely quiet and reliable.The fitter was personal and professional. I would recommend them highly

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent presentation

Excellent presentation. Sample blinds of different shapes, fabrics , photographs and lots of installation. knowledgeable staff and helpful advice. Not pushy either.
Great installer who was quick, efficient, clean and tidy.
Problem solved. Blinds fantastic and would recommend to anyone.

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend this company

Highly recommend this company! We decided to get remote control roller blinds installed for our newly renovated house, the advice we received throughout the process of purchasing them was brilliant!!

28 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and even the same surveyor/fitter that came over 20 years ago!

I used this company over 20 years ago and again they have proved to be the people to use. The blinds are such good quality, I originally bought a set of conservatory blinds which are still in use today. I had some new house blinds fitted recently and they look superb! I wish I could show the pictures that I have taken and shown to my friends! highly recommended.

20 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Roller blinds

This company fitted 5 rollers around my flat and they look amazing. They are blackout rollers and the difference it makes in my bedroom is incredible. Would highly recommend

20 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy customer

I hadn’t ever bought conservatory blinds before but this company made the process very straightforward. The fitter Richard was extremely helpful and has done an excellent job. I’m very happy with the blinds, both the quality and the fitting.

15 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and prompt

Purchased a number of blinds for a conservatory being converted to a room by the addition of a solid roof. Efficient and prompt made-to-measure service. Recommended.

15 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service, thank you!

Recently called to ask for some spare parts, which were sent free of charge. The blinds are several years old, so way out of guarantee. Amazing service, thank you!

14 de julho de 2021
Avaliação não solicitada

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