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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They have the good stuff, they shipped fast, with good tracking and the order had everything I asked for and even an extra sticker and stroopwafel which was lovely and very much cherry on an already e... Ver mais

Avaliado com 5 de um total de 5 estrelas

quality service, very very good and enthusiastic kb store, extra positive experience! they have in stock otherwise impossible to buy things. they had nice!nano in stock! the Aurora split ergo choc key... Ver mais

Avaliado com 5 de um total de 5 estrelas

Erg fijn toetsenbord. (Aurora Sofle, PCB kit). Duidelijk ontworpen met oog voor detail, aan heel veel dingen is gewoon gedacht waardoor je veel opties hebt, en er worden voor de "als het valt is h... Ver mais

Avaliado com 5 de um total de 5 estrelas

splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... Ver mais

Detalhes da empresa

  1. Fornecedor de Peças Eletrônicas
  2. Loja de Eletrônicos
  3. Loja de Hobbies

Escrito pela empresa

At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The keyboard is amazing

The keyboard is amazing! The shipping was pretty fast. They customer service team was very helpful and proactively reached out to me to see if everything was fine.

26 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Not sure what is going on but after 8…

Latest edit a few weeks later the experience:
Clearly scammers, not sorted out anything and not even responded to their scam support center for weeks.

Not sure what is going on but after 8 days of waiting I am only with some weird tracking link which does not even change to "in-transit" at all for the last 4
days still the status is we "got your parcel"

Splitkb is not responding to my mails too.

Things are looking like I got scammed. I wanted refund at least but no answer to that even.

Absolute silence.

I deeply regret making an order from splitkb even though they seem to have a solid online presence with many positive reviews my experience with them was just waste of time.

I hope its just some operational failure and I can get my money back from them.

17 de junho de 2025
Avaliação não solicitada
logotipo da splitkb.com

Resposta da splitkb.com

Thank you for the feedback! I'm sorry to hear about your experience. It seems like the shipping carrier dropped the ball on this one, and we haven't been able to respond to all questions in time. I've just replied to your email, and hope you'll find it a suitable solution. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Almost perfect

I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine.

The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the cap, the whole switch is pulled. Not big problem anyway.

22 de maio de 2025
logotipo da splitkb.com

Resposta da splitkb.com

Thank you for the feedback! The switches shouldn't pop out during normal use, but when changing the keycaps, they do indeed not always stay put. It's a bit annoying, but I'm afraid it can't be helped.

If they do pop out during normal use, please feel welcome to let us know, because that shouldn't happen :)

Avaliado com 1 de um total de 5 estrelas

Ordering experience

This was my first order in splitkb and my first split keyboard project. I have two bad experiance with splitkb. First, there was no response to messages or emails. I've event try to ask by direct message in discord. Question was regarding status of order because there where no input or response for multiple days (even two weeks).
Second disappointing is that I've (by my mistake) ordered hotswap socket for MX instead of Choc. I didn't noticed that in web page for kailh hotswap sockets there is different options and default was for MX sockets. In the same order I've ordered components for choc keyboard (switches, keycaps) so I think that you guys could check with me is that a mistake (it is very evident one).

19 de maio de 2025
logotipo da splitkb.com

Resposta da splitkb.com

Hello Ivan, thank you for taking the time to leave feedback! We're having some trouble keeping up with the volume of inquiries at the moment, so I must apologise for the delay, and I'd like to thank you for the patience you've had. We're working to get (and stay) back on top of things.

Checking all orders is definitely a good idea! We do at times catch mistakes, but for the most part we recommend people to rely on the Composer. When buying separate parts, it can be harder to check orders, as people do purchase both MX and Choc parts in the same order from time to time. I'll see if I can think of something to help people check their cart ahead of time, perhaps it can be automated.

I've sent an answer to your most recent question in a separate mail. Have a nice day, and please do feel welcome to mail again if you have any further questions!

Avaliado com 5 de um total de 5 estrelas

Great Service and Product!

The website was very informative and great community on discord. Very quick dispatch and delivery with great guidelines on the setup.

And ofcourse the keyboard has been great and is a joy to use everyday!

22 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Happy I found this site!

Parts arrived on time.
The building guides on their website are very handy and detailed, built two kits so far from them! This is clearly a business that is being run by people who know what they are doing.

22 de abril de 2025

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