They have the good stuff, they shipped fast, with good tracking and the order had everything I asked for and even an extra sticker and stroopwafel which was lovely and very much cherry on an already e... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
quality service, very very good and enthusiastic kb store, extra positive experience! they have in stock otherwise impossible to buy things. they had nice!nano in stock! the Aurora split ergo choc key... Ver mais
Erg fijn toetsenbord. (Aurora Sofle, PCB kit). Duidelijk ontworpen met oog voor detail, aan heel veel dingen is gewoon gedacht waardoor je veel opties hebt, en er worden voor de "als het valt is h... Ver mais
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... Ver mais
Detalhes da empresa
Escrito pela empresa
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Informações de contato
Stelling 8C, 7773ND, Hardenberg, Holanda
- support@splitkb.com
- splitkb.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Infinite passionate service
I cannot praise enough a shop that is executed with that passion. From the constant improvement of the website for a better experience, to the way users feedback is listened to, to the communication and last but definitely not least, the awesome documentation and guides on how to build and troubleshoot the products! 🙌
Best in class
This is my second purchase, would highly recommend them. Great products and great service.
Great customer support
Great customer support, amazing documentation.
Great customer service
Shipment got delayed, but the customer service more than made up for it (item got refunded and I got complementary switches to try out).
The interface for Selecting the parts…
The interface for Selecting the parts was a blessing .
Build instruction were on point and clear , with a lot of pictures .
Arrived on time .
Es hat alles wunderbar geklappt
Es hat alles wunderbar geklappt. Schneller Versand und ein freundlicher Service. Besser gehts nicht.
zero issues!
A broad selection of high-quality products, low bar of entry and friendly support
Outstanding, thought-out products, ranging from pre-built ergonomic mechanical keyboards over kits one can solder together according to the precise and easy-to-follow guides, all the way to just individual parts one can use in one's own keyboard designs - something for everyone.
Quality, shipping and support leave nothing to be desired.
Extremely helpful, approachable and friendly owners and discord community to go along with it.
splitkb gave me an amazing, low-bar entry into the hobby, and I've been digging deep since
great products and services; tenting puck QC concerns
edit:
Updated rating to 5 stars after splitkb response (and after considering my overall great experience with their stuff)
---
I ordered 2 tenting pucks. One of them was perfect and easy to install, however I believe the other one to be defective: the screw holes for the tiny holes were extremely tight (I could screw them about 10% of the way in with a screwdriver).
I was not ready to give up, so then I switched to a pocket knife blade (to get more leverage) and brute force. I managed to screw in 2 neighbouring screws that way over a 1 hour period. The third screw broke halfway in, so I tried to solder it to the board through the hole (mixed results there). At this point the puck was secured to the board (though a bit saggy, but I'm ok with that).
I have not made pictures of the puck, sorry. I inspected the holes and the threads were very clearly visible. I could not identify any visual defects. The other puck was already installed at this point, so I did not compare the two. The screws looked identical to the spare screw from the first puck.
I have no other complaints (packaging was fine; shipping had some hiccups but I blame fedex for that)

Resposta da splitkb.com
Boutique keyboards, excellent experience.
Care and thought seems to go into everything they do. Clear product information, documentation, responsive email/Discord support, and many small details that express their desire for you to get *exactly* the thing that you want.
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