Great customer support. I ordered two candles, but the delivery company (Evri) left it in an unsecure location so my package got stolen. St Eval customer support handled the issue quickly, and got new... Ver mais
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Veja o que dizem as avaliações
Discovered St Eval a few years ago, and still have some small 'candle clip' 'Inspirus' Christmas tree candles from 6 yrs ago that still smell amazing. {They weren't burned in the Christmas tree fo... Ver mais
A empresa respondeu
Two of my favourite winter scents, Embers and Holy Smoke, are now weak, insipid and just meh. Why change something that works perfectly! Please don't touch Bay and Rosemary otherwise you'll lose me fo... Ver mais
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I was recently given a St Eval candle as a gift by a friend & I loved it so much that I placed an order for more candles almost immediately! I wasn't disappointed. Im currently burning the Wild Rhubar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
St Eval was born in the Cornish countryside. From our clifftop home in North Cornwall, we work with nature to collect fragrances and turn them into wildly scented candles. Each one is a journey, an experience, a landscape we love. Come with us across a misty moor, along an ancient coastline or wherever the wildflowers grow...
Informações de contato
Engollan, St Eval, Wadebridge, Cornwall, PL27 7UL, Wadebridge, Reino Unido
- 01841540850
- info@st-eval.com
- st-eval.com
3,9
Muito Bom
46 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely company
Lovely company, responded quickly on Facebook and helped me pick scents for a family with sensory issues
30 de maio de 2022
Avaliação não solicitada
Resposta da St Eval
Hi, thank you for taking the time to share your wonderful feedback with us. We are pleased to hear about your great experience with us. We will be sure to pass on your wonderful feedback to the wider team. From all of us at St. Eval, we wish you a magical 2024. Best wishes, Caprice 💛
Excellent products - great smell
Excellent products. Smell amazing and very affordable. I’ve never had diffusers that can fill a room so easily in such a compact container. Customer service is excellent - particularly Paige Gillard who was very professional and helpful
G Cummins
26 de agosto de 2022
Avaliação não solicitada
Resposta da St Eval
Hi, thank you for taking the time to share your wonderful feedback with us. We are delighted to hear about your great customer service experience with our team and your kind words about our Scented Candles and Reed Diffusers. We will be sure to share your lovely feedback with them. Best wishes, Caprice 💛
Without a doubt the best scented…
Without a doubt the best scented candles I have purchased ( and I buy ALOT of scented candles)
Great burning time, no horrid black smoke, my top 3 are
Bay and Rosemary
Orange and cinnamon
Thyme and mint
I have purchased these 3 many times and will continue to do so , they make lovely gifts as well x
22 de junho de 2022
Avaliação não solicitada
Resposta da St Eval
Hi Tina, thank you for taking the time to share your wonderful feedback with us. We as so pleased to hear that you love our Bay & Rosemary, Orange & Cinnamon, and Thyme & Mint fragrances. We hope they bring you a lot of joy this festive season. Best wishes, Caprice 💛
Disappointed 😞
I love your products and have always treated myself to a 3 wick Winter Thyme candle at Christmas time....it’s a family tradition.
However, I am SO disappointed with this year’s delivery. It’s so much smaller and the same price, feeling somewhat robbed of hours of enjoyment.
Did I miss something in the small print?
2 de dezembro de 2021
Avaliação não solicitada
Resposta da St Eval
Hi, thank you for taking the time to share your feedback with us. We are sorry to hear you felt that our Winter Thyme Gold Half-Dipped Mutliwick has reduced in size. We appreciate the feedback and are always searching for ways to improve the experience for our customers. I will be sure to share your review with the team. We are sorry for the inconvenience this has caused. Best wishes, Caprice 💛
Just about the best there is
The customer service is out of this world brilliant. And the candles are just such a treat. I’d give these candle artists a hundred stars.
19 de outubro de 2021
Avaliação não solicitada
Resposta da St Eval
Hi Daniel, thank you for taking the time to leave your wonderful feedback. We are delighted to hear you received a fantastic customer service from the team. I will make sure to share your wonderful words with the wider team. From all of us at St. Eval, we wish you a magical rest of 2024. Best wishes, Caprice 💛
Simply the best candle makers ever
Simply the best candle makers and Reed infuser manufacturers in the uk. I would love one day to visit their site but due to Covid it’s been closed to the public.
I was introduced to the Via one of my husbands clients who was burning the candles in her bathrooms. Over the past months we have spent a small fortune on their candles and Reed infusers and every one is worth every penny and now everyone gets their candles as gifts...or them soaps and Hand creams
I used to buy via Amazon but I now buy directly from them as they offer great deals, free delivery of £40, quick and fast delivery too and fantastic customer service.
The fragrances are Amazing, Sea salt is our favourite but ALL ( I do mean ALL) are fabulously scented. They knock Molton Brown and The White company candles out the park, I’ll ever go back.
16 de agosto de 2021
Avaliação não solicitada
Resposta da St Eval
Hi, thank you for taking the time to share your incredibly kind words. We are absolutely delighted to hear about your great experience with us and our Customer Services Team. We will be sure to share your positive feedback with them. From all of us here at St. Eval, we wish you a magical rest of 2024. Best wishes, Caprice 💛
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