Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais
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Veja o que dizem as avaliações
We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location... Ver mais
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I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Ver mais
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Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Ver mais
A empresa respondeu
Detalhes da empresa
- Processamento de cartões
- Serviço B2B
- Fornecedor de Terminais de Pagamento Automático
- Serviço de pagamento
Escrito pela empresa
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Escrito pela empresa
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Informações de contato
15 Main Street, 07733, Holmdel, Estados Unidos
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Excelente
676 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Slice
We are so glad to hear your issue was resolved!
Resposta da Slice
We’re glad to hear you had a positive experience and that our team was able to communicate clearly and respectfully. We truly appreciate your support and look forward to assisting you again in the future!
Could not tell my why my payroll from…
Could not tell my why my payment from Thursday of 4,500 dollars did not go into my bank account causing me to not make payroll on Friday
16 de abril de 2026
Resposta da Slice
This is not the experience we strive for. We would appreciate the opportunity to speak with you directly to better understand your experience and make it right. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Awesome Service and Quick Setup
Slice Services was excellent from start to finish. They were extremely attentive, kept me updated throughout the process, and had everything set up much faster than I expected. It’s rare to find a company that communicates this well and moves this quickly. Highly recommend their service.
17 de abril de 2026
Resposta da Slice
We’re so glad to hear that your experience with Slice Merchant Services was smooth from start to finish. Our team takes pride in staying attentive, communicating clearly, and moving quickly to get everything set up for our partners.
We truly appreciate your recommendation and your trust in us. If there’s ever anything you need, we’re always here to help!
amazing in getting to the core of the issue
Gary G was amazing in getting to the core of my issue, explaining it to me, and fixing it in record time.
I couldn’t ask for more in this situation.
8 de abril de 2026
Resposta da Slice
We’re thrilled to hear that Gary was able to quickly understand your issue and get it resolved for you. Providing clear, efficient support is exactly what we strive for, and we’ll be sure to pass along your feedback to him. We truly appreciate you taking the time to share your experience!
Keep getting conflicting info from…
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I have several thousand dollars worth of credit cards that I can't run because it keeps messing up my accounting program. this has been ongoing since April 3rd.
14 de abril de 2026
Resposta da Slice
We’re really sorry to hear about the frustration and disruption this has caused you. Getting conflicting information and dealing with account issues—especially when it’s impacting your ability to process transactions—is not the experience we want for our customers.
We understand the urgency of restoring your account to its original plan and ensuring everything works smoothly with your accounting system. Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Be careful with this company SCAM SCAM
Be careful with this company. When they offer you their service, they claim there are "no contracts"; however, when you finally try to terminate the service, they suddenly insist that you *do* have a contract. Ultimately—even after they have officially closed your account—they continue to bill you, doing so through a company called FINOVA Capital for the lease of the equipment that SLICE sent you. FINOVA now tells me that they are a separate entity and that their only role is to handle the equipment lease. STAY FAR AWAY FROM SLICE AND FINOVA. Their target audience consists of small businesses, and primarily those owned by Hispanic individuals. SCAM, SCAM, SCAM!
14 de abril de 2026
Avaliação não solicitada
Resposta da Slice
Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Lauren is the best.
14 de abril de 2026
Avaliação não solicitada
Resposta da Slice
We couldn’t agree more—Lauren truly is the best. We’re lucky to have her on the team, and we’re so glad she made a great impression. We’ll be sure to pass along your kind words!
Resposta da Slice
We’re so glad to hear you’re enjoying the devices. It means a lot to us, and we’re committed to continuing to deliver reliable, high-quality solutions for your business. If there’s ever anything you need, we’re here to help!
In my opinion, Slice's reputation is too severely damaged to consider working there.
My short tenure at Slice highlighted a need for more experienced leadership. The management team prioritizes short-term financial gains over building lasting, trust-based relationships. Consequently, this focus has negatively impacted the company's reputation for integrity and reliability."
Almost everyone I spoke with who was familiar with Slice Merchant Services had a negative view of the company, including some of their own clients.
Complaints are rampant regarding high termination fees, deceptive contract terms, and difficult cancellation processes. Customers frequently report being trapped in expensive 48-month equipment leases, receiving poor service, and facing unexpected hidden fees."
11 de abril de 2026
Avaliação não solicitada
Resposta da Slice
Thank you for sharing your perspective. We’re sorry to hear that your experience and impressions did not reflect the standards we strive to uphold.
We take concerns about leadership, transparency, and customer relationships very seriously. Our goal is to build long-term partnerships based on trust, clear communication, and reliable service. Feedback like yours is important and helps us identify areas where we need to improve.
We also want to address the concerns you mentioned around contracts, fees, and cancellations. We aim to be upfront about all terms and provide support throughout the lifecycle of an account. If there are instances where we’ve fallen short, we want to know so we can investigate and make things right.
If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Thank you again for your feedback—it’s an important part of helping us improve.
took several calls however issue was…
took several calls however issue was corrected
4 de abril de 2026
Resposta da Slice
Glad to hear your issue was resolved!
I can't say enough about Justin Deleon…
I can't say enough about Justin Deleon and Kantu who installed and helped us get set up. I just love this company and all that work for you!
9 de abril de 2026
Resposta da Slice
We’re thrilled to hear about your great experience. Justin Deleon and Kantu will be especially happy to know their work made such a positive impact. We truly appreciate your partnership and are always here if you need anything.
Resposta da Slice
We're so glad to hear the transition went smoothly and that our team’s communication met your expectations. We appreciate you taking the time to share your experience!
Great experience
The Sales rep Anthony, was a pleasure to work with. He gave us a great rate on our Services with Slice. Dealing with the Slice Customer service was goid too. Will recommend this company.
2 de março de 2026
Avaliação não solicitada
Resposta da Slice
Thank you for the great review! We're so glad to hear Anthony was a pleasure to work with and helped secure a great rate for your services. It’s also wonderful to know you had a positive experience with our customer support team. We truly appreciate your recommendation and look forward to continuing to support your business.
Our sales rep Travis was exceptional!
Our sales rep Travis was second to none. Truly a pleasure to work with. Above and beyond is very much what Travis did for us. The gentleman who did the back-end transfer from one unit to another was very helpful and very knowledgeable about our system and what needed done. Slice is going to be a great move for our business!
9 de abril de 2026
Resposta da Slice
We’re thrilled to hear that Travis made such a strong impression and went above and beyond to support you, that’s exactly the level of service we strive for.
We’re excited to be part of your business journey and truly appreciate your trust in Slice. If there’s ever anything more we can do to help, don’t hesitate to reach out.
It's been over a year since we been…
It's been over a year since we been dealing with a billing issue. Has not be÷n resolved. Slice is well aware of.
9 de abril de 2026
Resposta da Slice
We are sorry to hear this has been your experience and we would like to make it right. We would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Teo was such a great sales person
Teo was such a great sales person! Would recommend to everyone!
30 de março de 2026
Avaliação não solicitada
Resposta da Slice
We’re so happy to hear that Teo provided you such a great experience. Your recommendation means a lot to us, and we’ll be sure to pass along your feedback to him. We look forward to helping you again in the future.
Top quality service very responsive
Top quality service very responsive. Highly recommend our team Eric does a wonderful job. Tech support has been excellent although rarely needed
7 de abril de 2026
Resposta da Slice
Thank you so much for the kind words! We’re glad to hear you’ve had such a positive experience with our service and partnership. Eric will be happy to know he made a great impression, and we’re glad our tech support has been there when needed. We truly appreciate your recommendation and support.
Was responded to quickly and situation…
Was responded to quickly and situation rectified promptly.
6 de abril de 2026
Resposta da Slice
We’re glad to hear your issue was addressed and resolved promptly. We appreciate your support and are always here if you need anything!
Resposta da Slice
We agree! Thanks for sharing your kind words.
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