Marla was truly AMAZING ! She is so knowledgeable and engaging when discussing facts about the tour of the Statue of Liberty and Ellis Island. My wife and I enjoyed the entire experience. Thank... Ver mais
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Veja o que dizem as avaliações
Seeing and exploring the island was great. The process was seamless and the queues were organized. The staff were also cordial. The only glitch was that there was only one elevator and took 2 h... Ver mais
Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boa... Ver mais
There were a lot of workers walking around pointing people in the right direction. Check in along with security was simple and quick. There were a lot of boats so plenty of opportunity to move from po... Ver mais
Detalhes da empresa
Escrito pela empresa
Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Informações de contato
Estados Unidos
- statueoflibertyguide.com
3,6
Bom
89 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 24% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect Package for Statue Pedestal Experience
We had a smooth experience booking and navigating to the Status of Liberty. The pedestal package was amazing and we had a gorgeous day as a bonus!
11 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Christa! We're so glad the booking process was smooth and that the pedestal package made for a gorgeous, memorable day!
We took the guided tour and the guide…
We took the guided tour and the guide was very informative and answered all our questions regarding the history of the monument. The team was super helpful.
11 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Manish! We're so glad our guide could answer all your questions and that our team was helpful throughout your visit!
Everything about the experience was…
Everything about the experience was great. Thank you!
10 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Kimberly! We're so happy to hear everything about your experience was great. Thanks for the kind words!
Great way to see NY attractions
This was a great way for our family to see some of the best NYC attractions. We got to see the Statue of Liberty and Ellis Island via a boat ride, while taking on some great views of NYC. Highly recommend.
10 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Antonio! We're so glad your family enjoyed seeing the Statue of Liberty, Ellis Island, and the NYC skyline with us. Highly appreciate the recommendation!
Beautiful place and beautiful view
Beautiful place and beautiful view
9 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, carolina! We're so glad you enjoyed the beauty of the place and the views!
Resposta da Statue Of Liberty Guide
Thank you, Made! We're so glad our team made your experience a pleasant one!
We took the guided tour and we are so…
We took the guided tour and we are so happy with this decision. The guide was super informative and was answering all our questions about the history of the monument. We will definitely recommend the guided tour.
7 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Austin! We're thrilled you enjoyed the guided tour and that all your questions were answered. Thanks for recommending us!
Do not use
This was not worth it and it was confusing. The company is not the one doing the tour. This is not the official Statue of Liberty tour. I did not even use it because I did not think it would work because it was not the correct company for the ferry. There is no reason to use this company. Instead, order through the national park service directly and pay $14 less.
8 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Hi there, we're sorry for the confusion around how our tickets work compared to booking directly, and that it led you not to use them at all. We'd like to look into your specific booking — could you share your booking reference number so our team can review what happened and address your concerns?
We requested tickets inside the Statue…
We requested tickets inside the Statue and thought that's what we were purchasing, however we were provided general admission tickets good for walking around the island only. We feel like we were scammed by your company and will be requesting a refund from our credit card!
24 de junho de 2026
Amazing
The boat ride was perfect, we just toured ourself. So we walked around as we pleased. The staff was very friendly.
24 de junho de 2026
Resposta da Statue Of Liberty Guide
Thank you, Kelly! We're so glad you had a perfect boat ride and that our staff was friendly throughout your visit!
Resposta da Statue Of Liberty Guide
Thank you so much! We're delighted to hear you thoroughly enjoyed your time with us.
Awesome experience
Awesome experience. Loved the scenery and this was the first time i've visited the statue of Liberty since I arrived to US in 1991. Loved it.
24 de junho de 2026
Resposta da Statue Of Liberty Guide
Thank you so much! It's wonderful to hear this was your first visit to the Statue of Liberty since arriving in the US, and that you loved it. We're honored to have been part of that experience!
Very informative and good to explore
Very informative and good to explore
Clean family environment
6 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Dr. Kumar! We're glad you found the experience informative and enjoyed our clean, family-friendly environment!
Rain but amazing all the same.
The weather was raining but that helped keep the line short and people off the pedestal. So we could spend as much time as we wanted walking around. Lady Liberty is truly amazing.
6 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Carrie! We're so glad the shorter lines let you spend as much time as you wanted with Lady Liberty, rain and all!
Statue of liberty
On schedule, easy to navigate and nice employees
6 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Patricia! We're glad everything ran on schedule and that our employees made your visit a pleasant one!
We had a great time visiting the Statue…
We had a great time visiting the Statue of Liberty! It was very hot so be prepared to take a fan for comfort as well as comfortable clothing.
3 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Alexis! We're so glad you had a great time, and thanks for sharing that helpful tip about staying comfortable in the heat for future visitors!
Not for people with sensory and true mobility needs- laziness gets rewarded
The attention to true handicap people who use wheelchairs for mobility gets minimized. For staff tying to value “ no visible disabilities” we. Saw perfectly able people lining up to take the elevator to not use the stairs while my wife and her elderly mother walk up and i wait foe us to be given priority we get told someone had ro make the line for me and expected me to leave my autistic legally blind CP child alone . I was not able to bring her bag with diapers and supplies making it impossible for us to properly meet her sensory and medical needs. We had to cut our visit short, very disappointed . WILL NOT RECOMMEND ANYTHING PASS THE BASIC PASS FOR PEOPLE WITH TRUE SENSORY/ MOBILITY NEEDS.
3 de julho de 2026
Avaliação não solicitada
Prompt Response
Thomas helped me with his prompt response. I appreciate his timely response.
2 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, Mekala! We'll be sure to pass along your appreciation to Thomas for his prompt and helpful response!
Very helpful and accommodating
Very helpful and accommodating. If I could I would rate Roger West 10 stars. He is amazing knowing that I travel with kids.
2 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Thank you, gab! We're so glad Roger West was able to accommodate your family's needs so well. We'll make sure he hears your kind words!
Scammers in officials costume with ID…
There were too many securities wearing id and staten ferry jacket, they misleaded us and scammed us
1 de julho de 2026
Avaliação não solicitada
Resposta da Statue Of Liberty Guide
Hi Dhaya, we're sorry to hear you felt misled by staff on site — that's concerning feedback we take seriously. Could you please share your booking reference number so our team can look into exactly what happened and follow up with you?
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