Status Audio Avaliações 1.063

Horrible product

Felt so embarrassed by complaints of how this sounds, people could hear more the background noise then my voice. Very upset, it’s not worth the price, needs my money back

I bought two pairs around 6 months ago. Great sound…ok fit.
I had some issues of the ear pieces charging.
After some discussions over e mail with the customer service department, I am happy.
Resolved and they acted very professionally.

The left bud stopped charging. Then the buds stopped disconnecting from my phone when put into their case. After two weeks of communication with the, laughingly named, customer service team (humans after the bot) sending bar codes and photos and explanations and finally after much effort video which me e mail had rejected several times so ended up low res... I'm waiting nto see if I get replacement buds. I've only had them since March. The sound is incredible but this experience has been dreadful.

The customer service at Status is exceptional and, I believe, truly market-leading! Yuliia, in particular, is wonderful and undoubtedly they are a massive credit to the company.

Amazing customer service.

A AI bot answers your email straight away and then a real person is with you shortly after. Yana helped me and was very knowledgeable and kind.

Their earphones could be the best if they had bad customer service it wouldn't matter. Well done status.

I genuinely wanted to like these earbuds, but I can’t honestly say that I do. I’ve had several instances where they act as though I’m far away from my device, the audio will crackle or even skip, even though my phone is in my pocket. Furthermore, they’re very uncomfortable, especially after wearing them awhile and they do not stay in your ear very well under arduous physical training, as I tried to run today with them in my ears and both earbuds fell out. Lastly, I’m also incredibly unimpressed with their support, I’m a mere few days outside of their return window and they’re unwilling to work with me on a return.

This company absolutely sucks and should be considered and fraudulent company. Their return policy and warranty is a joke. My charging case didn’t work and they refused to replace it. Do not buy from them, they are poorly made. The battery case is junk and without it you can’t charge your headphones so I’m out $130. Their return service uses AI and it’s a total joke with false info. Do not buy from them, you will likely regret it.

Had mine for 4/5 months now and I love them. I have beats headphones but status are better hands down! The sound quality is tip top from base which is so nice to the tops which is clear and sharp. Love them… defo my best buy in the last 12 months!

Love the product so was disappointed when one of the earbuds lost its mech cover and started having issues.

Apart from them using Ai to reply to the initial messages they were extremely helpful in getting a replacement earbud sent out and I can’t wait to get back to using my 3ANC’s.

Status support and service is the best in the business...Not only are the earbuds the highest quality fidelity - they feel fantastic and look good as well. I couldn't be happier.
I am simply waiting on their next upgraded introduction.

Their patience with me and for actually sending a replacement unit while other companies would not and instead have you send the item back while you don’t have something to use, very appropriated by status!

Daria Molnar, From costumer service really provided a simple series of helpful emails from addressing and trying to fix the problem before further actions then following with an easy warranty process it was conflict-less compared to other customer services!

I originally went with 5*... These are BY FAR the best sounding earbuds on the market. The sound quality is incomparable, the balance incomprehensible, the comfort unwavering, the quick Bluetooth response fantastic. As a musician and self proclaimed connoisseur of music, I could not have been happier. Then the issues started. My first pair began losing connectivity to the case, slowly but surely they became unable to connect and charge. I emailed Status Audio repeatedly, always met with the same advice. After about 4 months fiddling with them, fighting daily just to reach full charge I asked for a replacement. This is why they get 2* instead of 1. They sent out another pair no questions asked and without asking for the previous pair to be returned, causing me more headaches. Their customer service is second to none, just like their sound. But alas! The second pair had the same exact problem. They were perfect for about a month and then BOOM! Stopped charging. After all of this irritation I asked for a full refund and am sat writing this review as I listen to music through now seemingly sub par earbuds with a heavy heart as I know, no earbud will ever compare to the Between 3ANC's. :'(

The follow-ups and resolutions were provided promptly.

My Between 3ANC's are the best earbuds I've ever had. I gave my previous Between Pro earbuds to a loved one and they said they are the best ear buds they've ever had too! I always brag about the sound quality. hehe

These are the best earbuds by far! Sound quality is superb, Pairning with your phone is simple and you can Equalizer them by using the app,
I lost by charge case at an airport and although they couldn't sell me another separately and I couldn't buy a refurbished pair as I live in Australia, they did a deal where I could buy a new pair at a reduced rate.
They could not have been more helpful. This company deserves all the customers they can get. I'm very impressed with them overall.

i was sold faulty merchandise and then denied a proper replacement after providing proof of purchase.

Ordered multiple times, great quality, they honored there warranty with ease when a magnet came loose from my case

After receiving the headphones the right one lost full charge after about 5 mins of use. I contacted customer services and they responded promptly and sent me a whole new pair free of charge.

The sound quality on these is fantastic I 10000% recommend you try these!!!

Brilliant company

The sound was explosive. I didn't expect it to be that dynamic. The controls were intuitive and easy to work with.