Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being... Ver mais
A empresa respondeu
Localização
Trocar localização40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
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Veja o que dizem as avaliações
I visited the Aberdeen store today. I received a friendly greeting by Donald. The store is set out beautifully and looks fresh and bright. I ended up buying a sofa. Jason and Elise were very helpful.... Ver mais
A empresa respondeu
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver mais
A empresa respondeu
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- também em
- Loja de artigos domésticos
- Loja de colchões
- Loja de Móveis para Quartos
- Loja de móveis para sala de estar
- Loja de Pisos
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Reino Unido
- 01224 704250
4,8
Excelente
794 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had a lovely man called Steve that…
We had a lovely man called Steve that was assisting us, he took his time to explain everything to us & gave us so much information on what we were purchasing, he had such a lovely manor & he couldn't of been more helpful was a pleasure having him serve us
5 de outubro de 2026
Avaliação não solicitada
The staff were really helpful and…
The staff were really helpful and nothing was too much bother for them would definately use this store again
19 de setembro de 2026
Resposta da Sterling Home - Aberdeen
Hi Louise,
Thank you for your wonderful feedback.
We're delighted to hear that our team was so helpful and that nothing was too much trouble during your visit. Providing excellent customer service is our top priority, so it's fantastic to know we made your experience an enjoyable one.
We truly appreciate your support and look forward to welcoming you back to Sterling Home Aberdeen again soon.
Kind Regards
The Sterling Home Team
Excellent service at the shop and with…
Excellent service at the shop and with delivery.
20 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Hi Patti,
Thank you for your kind feedback.
We're delighted to hear that you received excellent service both in store and with your delivery. It's wonderful to know that our team helped make your experience a positive one from start to finish.
We truly appreciate your support and hope you enjoy your purchase. Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Matt was a very knowledgeable …
Matt was a very knowledgeable courteous and caring young man who dealt with all our queries in a patient manner. There was no pressure on us to make a decision.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Dear Hazel
Thank you for your kind feedback.
We're delighted to hear that Matt was knowledgeable, courteous, and caring throughout your experience. It's great to know that he answered all your questions patiently and helped you feel comfortable without any pressure to make a decision.
We truly appreciate you taking the time to share your experience and will be sure to pass your comments on to Matt.
Kind Regards
The Sterling Home Team
Cathrine was very professional and…
Cathrine was very professional and competent.
Around very easy transaction.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Daniel,
Thank you for your kind feedback.
We're delighted to hear that Catherine provided such professional and knowledgeable service and made the whole process so easy for you. We’ll be sure to pass your lovely comments on to her.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Helpful staff and good service.
11 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Hi Alessandro,
Thank you for your feedback.
We're delighted to hear that you found our staff helpful and received good service. We really appreciate your kind comments and hope to welcome you back to Sterling Home Aberdeen again soon.
Kind Regards
The Sterling Home Team
Great customer service
I'd like to leave a 5 star review for the flooring dept of Sterling Aberdeen. After hours of wasting time looking online we thought we'd drop by to see if there were any suitable options. The flooring dept was bright and well laid out with lots of good sized samples, it was so nice to see and handle different options. Kirsty was exceptionally knowledgeable, patient and helpful. Thanks to her advice we were able to choose a great product, and the size measured out perfectly as well. We are delighted with the end result and now going to order more for another room. The whole experience was smooth: all of the other staff just made it work in the background - fulfillment, accounts, delivery info: faultless. Also - a wonderful aspect of their customer service is that they answer the phone - it was so refreshing and reassuring to speak directly to them when I had to call back with a query. I am delighted to recommend Sterling.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Carol,
Thank you for your fantastic 5-star review and recommendation.
We're delighted to hear that Kirsty was able to help you find the perfect flooring and that her knowledge, patience, and advice made the decision process so easy. It's wonderful to know you're so pleased with the finished result and are already planning your next project with us.
We'll be sure to pass your kind comments on to Kirsty and the rest of the Aberdeen Flooring team. We're also delighted that every part of your experience, from ordering and delivery information to handling your query over the phone, was faultless.
Thank you for choosing Sterling Home. We look forward to welcoming you back for your next room renovation!
Kind Regards
The Sterling Home Team
It was just a pleasant experience with…
It was just a pleasant experience with no pressure to buy...and eventually I did...
29 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Hi David,
Thank you for your feedback.
We're delighted to hear you had such a pleasant, relaxed shopping experience with no pressure to buy. Even better, we're pleased you found something you loved in the end!
We appreciate your support and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
First-class service at Sterling…
First-class service at Sterling Aberdeen
We recently visited Sterling Aberdeen to purchase a new mattress and received a first-class service from both Branch Manager Jason and Salesman Scott Jarvie
Both were extremely knowledgeable, helpful and patient in explaining the differences between the Hypnos and Harrison Spinks mattresses. Once we had narrowed our choice down to two, they gave us plenty of time and space to try both mattresses and make our decision without any pressure whatsoever.
We really appreciated their professionalism, expertise and excellent customer service. They made what can sometimes be a difficult decision so much easier and more enjoyable.
A huge thank you to Jason and Scott — first-class service from both men. We would highly recommend Sterling Aberdeen.
20 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Allison
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that both Jason and Scott provided you with a first-class experience during your visit to Sterling Aberdeen. Choosing the right mattress is an important decision, and we're pleased that their knowledge, patience, and expertise helped make the process both enjoyable and stress-free.
It's particularly rewarding to know that you felt well informed and never under any pressure while comparing the mattresses. Providing customers with the time, space, and guidance they need to make the right choice is something we pride ourselves on.
Your kind comments will be shared with Jason and Scott, who will be thrilled to receive such positive feedback.
Thank you once again for your recommendation and for choosing Sterling Home. We hope you enjoy many years of comfort from your new mattress and look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Resposta da Sterling Home - Aberdeen
Hi Elaine
Thank you for your kind review.
We're delighted to hear that you found our salesman helpful and that your transaction was easy and straightforward.
We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Elise was lovely and gave us excellent…
Elise was lovely and gave us excellent service and very knowledgable about the beds in the store, will come again! :)
20 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Matthew
Thank you so much for your kind review.
We're delighted to hear that Elise provided excellent service and shared her expertise to help you find the right bed. I'll be sure to pass on your lovely feedback to her.
We really appreciate your support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
I visited the Aberdeen store today
I visited the Aberdeen store today. I received a friendly greeting by Donald. The store is set out beautifully and looks fresh and bright. I ended up buying a sofa. Jason and Elise were very helpful. Will be back very soon to check out the Christmas department as it is looking amazing.
20 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi William
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your visit to our Aberdeen store.
It's fantastic to know that Donald gave you a warm welcome and that you found the store beautifully presented. We're also thrilled that Jason and Elise were able to help you find the perfect sofa and make your shopping experience enjoyable.
We will be sure to pass your kind comments on to all three team members. They will be delighted to know they made such a positive impression.
Thank you for choosing us, and we look forward to welcoming you back soon to explore our Christmas department.
Kind Regards
The Sterling Home Team
The store looks beautiful and the staff…
The store looks beautiful and the staff were extremely helpful. I was buying a sofa and Elise was very helpful and knowledgeable. We were not rushed while making our decision. Time was spent making sure we made the right choice for us.
20 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Audrey
Thank you for your lovely feedback.
We're delighted to hear that you had such a positive experience with us. It's great to know that Elise's knowledge and support helped make choosing your sofa an enjoyable and stress-free process.
We believe finding the right furniture is an important decision, so we're pleased that you felt comfortable, and well looked after throughout your visit.
We truly appreciate your kind words and look forward to welcoming you back to the store in the future. Enjoy your new sofa!
Kind Regards
The Sterling Home Team
Length of time waiting for new Dining Table
I bought a dining table and chairs at the end of July. I was told I would have it by mid to end of August. No update or date of when arriving now third week in September. Not happy with the length of time I have had to wait.
26 de julho de 2026
Resposta da Sterling Home - Aberdeen
Thank you for your message.
I understand your frustration and sincerely apologise for the delay with your dining table.
I appreciate that when you placed your order at the end of July, you were advised that delivery would be expected by mid to late August. As we are now in the third week of September, I completely understand your disappointment.
I have raised your concerns and would like to reassure you that we are currently looking into the status of your order. We will contact you as soon as possible with an update and an expected delivery date.
Please accept our apologies for the inconvenience and thank you for your patience.
Kind Regards
The Sterling Home Team
Went to buy some lights, left with a sofa
Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being pushy to sell something, we discussed as much as we like it we are undergoing some renovations, have a tight budget and no space until works are done. She asked if we are interested she would speak with her supervisor Jason and between them offered us a little more discount and storage for a short period. This really was above and beyond. So thank you both, for incredible service and a fun experience, we are delighted with our unique piece which will work really well with our plans.
13 de setembro de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Good Morning Henry,
Thank you for taking the time to share your recent shopping experience at our Aberdeen store!
We're thrilled that you found the perfect sofa and that Catherine and Jason were able to help make it happen.
Providing thoughtful, pressure-free service is what we strive for, so it's wonderful to hear their extra support made such a difference.
We hope your renovations go smoothly, and we're delighted your unique new sofa will be a perfect fit for your plans.
Thank you for choosing Sterling Home !
Kind Regards,
The Sterling Home Team
Very friendly and experienced staff
Very friendly and experienced staff. Always ready to help. Great service down to the guys delivering the items. Also very friendly.
30 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Hi Kim
Thank you for your wonderful review.
We're delighted to hear that you had such a positive experience with our team. Providing friendly, knowledgeable service is something we take great pride in, so it's fantastic to know this was reflected throughout your experience. We'll be sure to pass your kind comments on to both our team and the delivery team, who will be thrilled to receive your feedback.
Thank you for choosing us, and we look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Excellent customer service and patience.
Excellent customer service and patience.
2 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Hi Brian
Thank you for your kind feedback.
We're delighted to hear that you experienced excellent customer service and patience from our team.
Providing helpful and attentive support is very important to us, and we truly appreciate you taking the time to share your experience.
We look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Resposta da Sterling Home - Aberdeen
Good Morning Gillian,
Thank you for your lovely review!
We're delighted to hear that you found our staff knowledgeable, friendly, and efficient.
Providing expert advice alongside excellent customer service is something we take great pride in, so it's wonderful to know your experience reflected that.
We truly appreciate your feedback and look forward to welcoming you back to Sterling Home in the future.
Kind Regards,
The Sterling Home Team
Resposta da Sterling Home - Aberdeen
Hi Gordon
Thank you for your kind review.
We're delighted to hear that you found our staff helpful and enjoyed the wide selection of furniture and smaller items available.
We really appreciate your feedback and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
From salesman to delivery everything…
From salesman to delivery everything was perfect my sofas are beautiful I can’t fault them in anyway.
29 de agosto de 2026
Resposta da Sterling Home - Aberdeen
Dear Helen
Thank you so much for your wonderful feedback!
We're delighted to hear that everything was perfect from the sales process through to delivery. It's fantastic to know that you love your beautiful new sofas and that the service met your expectations from start to finish.
We truly appreciate your support and hope you enjoy your furniture for many years to come.
Kind Regards
The Sterling Home Team
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