Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Ver mais
Localização
Trocar localização40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
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Veja o que dizem as avaliações
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver mais
A empresa respondeu
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... Ver mais
A empresa respondeu
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Reino Unido
- 01224 704250
4,8
Excelente
773 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Going to Sterling Store to buy a new Chair.
On arriving at the store and we went to the payment desk to ask for assistance as my Brother has got special needs.
The person there went on the tannoy and called for a sales assistant who appeared within a very short time she was called Catherine and looked after us throughout the process explaining things all the way.
19 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Roy,
Thank you for your lovely feedback.
We’re so pleased to hear that Catherine was able to assist you so quickly and provided clear, attentive support throughout your visit. It’s especially important to us that every customer feels comfortable and well looked after, and we’re glad Catherine made your experience a positive one.
We will be sure to pass on your kind comments to Catherine and thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great Service as always.
As always, great choice and guaranteed high quality on all products.
Very friendly salesman (Matthew) made our purchase so easy.
Thanks
27 de fevereiro de 2026
Resposta da Sterling Home - Aberdeen
Hi James,
Thank you for your lovely feedback!
We’re so pleased to hear you’re happy with the quality of our products and that Matthew made your purchase so easy. We will be sure to pass your kind comments on to him.
We hope you enjoy your purchase and look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Sofa shopping with Matt!
We were sofa shopping, and were approached by a friendly and helpful salesman called Matt. He gave us good information and advice, and was happy to give us time and space to make a choice. Matt is easy to chat to, and is an asset to the team.
16 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi David,
Thank you for your kind feedback.
We are so pleased to hear that Matt provided such a friendly and helpful service while giving you the time and space to choose the right sofa. It’s great to know he made your experience enjoyable, and we be sure to pass your lovely comments on to him – he’ll really appreciate it!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Exceptional Service
Cannot recommend Steve highly enough at the Aberdeen Store. Helped us with different styles and good ideas for accessories. We ended up with 2 sofas & footstool. Also got carpet arranged for our living room too. Didn’t rush us. Great customer care, what a star!! Thanks Steve!! ( only came in for a coffee!☺️)
Lynn & Allan
15 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Lynn + Allan
Thank you so much for your lovely feedback!
We are so pleased to hear that Steve looked after you so well in our Aberdeen store—he’ll be thrilled with your kind words.
It’s great to know he was able to help you choose the perfect sofas, footstool, and carpet, all while giving you the time and space to make the right decisions. Sounds like that “quick coffee visit” turned into a very successful trip! 😊
We will be sure to pass your comments on to Steve.
Kind Regards
The Sterling Home Team
I had a great experience and assistance…
I had a great experience and assistance today purchasing a Paul Stressless recliner chair with Matt in Sterling’s Aberdeen, Bridge of Don branch. He was really helpful letting me test the chairs for a good time whilst my son played and to price up and consider different options and requirements.
14 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Paul,
Thank you for your great feedback!
We’re delighted to hear you had such a positive experience at our Sterling Home Aberdeen. It’s wonderful that Matt was able to give you the time and support to explore the Stressless range and find the right option, while making your visit relaxed and enjoyable for both you and your son. We’ll be sure to pass on your kind comments to him—enjoy your new chair!
Kind Regards
The Sterling Home Team
Fantastic set of staff at the Aberdeen…
Fantastic set of staff at the Aberdeen site. All extremely helpful and very knowledgeable on their ranges. This store has a superb collection, we were spoilt for choice. Donald did a fantastic job of looking after us along with Jason. We will definitely return to purchase items from them and highly recommend the store. You’ll not be disappointed.
14 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Donna,
Thank you for your fantastic feedback!
We’re delighted to hear you had such a great experience at our Aberdeen store and that our wide range left you spoilt for choice.
It’s wonderful to know Donald and Jason looked after you so well—we will be sure to pass on your kind comments to them.
We truly appreciate your recommendation and look forward to welcoming you back again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regard
The Sterling Home Team
Excellent customer service
Our sales assistant Catherine was excellent. We were going to purchase a different sofa but she suggested we look at a couple of others which suited us better. She was also able to allocate additional discount as well as merging our delivery with another order we’d made earlier so saving a further £69. Very knowledgeable about products as well and no hard sell. Great customer service.
5 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Graham,
Thank you for your fantastic feedback.
We’re so pleased to hear that Catherine provided such knowledgeable and thoughtful service, helping you find the perfect sofa without any pressure. It’s great she could also secure additional savings and coordinate your delivery—she’ll be delighted to hear your kind comments.
We really appreciate you taking the time to share your experience and hope you enjoy your new sofa!
Kind Regards
The Sterling Home Team
Excellent service
Donald was fantastic, he made the entire process really simple and straight forward.
7 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Hollie,
Thank you for your lovely feedback!
We’re so pleased to hear Donald made the whole process simple and straightforward for you. We’ll be sure to pass on your kind comments to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Matt was very nice
Matt was very nice, chatty, and informative and made the purchase process very easy.
6 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Gav,
Thank you for your lovely feedback!
We’re so pleased to hear that Matt was friendly, engaging, and informative, and that he made your purchase experience so easy.
We’ll be sure to pass your kind comments on to him.
Kind Regards
The Sterling Home Team
Great deal and lovely staff
Salesman Donald was absolutely brilliant in working with us to find a perfect fit for our living room and working out a deal that doesn't break the bank. Ask for Donald if you're looking to be taken care of and walked through the process with no nonsense.
6 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Jonathon,
Thank you for your kind feedback!
We’re delighted to hear Donald provided such brilliant, no-nonsense service and helped you find the perfect fit for your living room at a great value. We’ll be sure to pass your comments on to him—he’ll really appreciate it.
Thanks again for the recommendation and for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Catherine was a magic help
Catherine was a magic help, really good at her job (not so good at drawing)
5 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Mark,
Thank you for your lovely feedback!
We’re so pleased to hear Catherine was such a great help and made a positive impression. We’ll be sure to pass on your kind comments to her—drawing skills aside, it sounds like she did a fantastic job!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Excellent service from Donald
Excellent service from Donald. Made us feel very relaxed.
4 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Irene,
Thank you for your lovely feedback.
We’re so pleased to hear Donald provided such excellent service and helped you feel relaxed during your visit. Your kind comments will be passed on to him—he’ll be delighted!
Thank you for choosing Sterling Home Aberdeen and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Love my new rug - thanks Sterling Home!
Kirsty was so friendly and helped me choose the perfect textured rug for my new home. What a super store with quality furnishings and accessories.
30 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Karen,
Thank you for your lovely feedback!
We’re so pleased to hear that Kirsty was able to help you find the perfect rug for your new home. She’ll be delighted to know her friendly service made such a positive impression.
It’s great to hear you enjoyed our range of quality furnishings and accessories too—we really appreciate your kind comments and your support.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
New Sofa Day…
We had the lovely Catherine to assist with our purchase. She is such an asset to your store and made the whole process fun and simple.
A beautiful store, gorgeous products, knowledgeable staff, customer toilets and a lovely cafe. A really pleasant experience from start to finish.
30 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Shirley,
Thank you for your wonderful feedback.
We’re delighted to hear that Catherine made your experience so enjoyable and effortless—she’ll be thrilled to receive your kind comments.
It’s great to know you appreciated not only the service but also our store, product range, and facilities. We’re so pleased you had such a pleasant visit from start to finish and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great sofas and chair.
The sofas and chair look great and are comfortable.
There were some marks on the sofas when they were delivered, however an appointment was made for a technician to come and fix any problems. This was done quickly and efficiently.
The initial process of selecting the furniture and ordering was good.
The furniture was delivered fairly quickly.
Overall, we are very happy with our purchases.
20 de abril de 2026
Resposta da Sterling Home - Aberdeen
Hi Peter,
Thank you for your feedback.
We’re so pleased to hear how happy you are with your sofas and chair, and that you found them both stylish and comfortable. It’s great to know the ordering process went smoothly and that your furniture was delivered promptly.
We’re sorry there were some marks on arrival, but we’re glad our technician was able to resolve these issues for you.
Thank you again for your kind comments—we really appreciate it and hope you continue to enjoy your furniture.
Kind Regards
The Sterling Home Team
Sofa purchase
Catherine helped us choose our sofa and chair today. She was really helpful, patient and attentive. She spoke through the fabrics, colours and different options available. We were really happy with the service - thank you!
31 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Claire,
Thank you so much for your lovely feedback!
We are delighted to hear that Catherine provided such a helpful service. It’s great to know she took the time to guide you through the different fabrics, colours, and options to help you find the perfect choices.
We will be sure to pass your kind comments on to Catherine – she’ll be thrilled to hear how much you appreciated her support.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Donald is an excellant salesman
Donald is an excellant salesman, i would highly recommend him to my friends. Very friendly and helpful with my purchase.
31 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Karen,
Thank you for your lovely feedback!
We’re so pleased to hear that Donald provided such friendly and helpful service during your purchase. We will be sure to pass your kind comments on to him—it will be greatly appreciated. Thanks again for your recommendation, and we hope to see you again soon. 😊
Kind Regards
The Sterling Home Team
Donald was very helpful and not at all…
Donald was very helpful and not at all pushy so was happy with his customer service and would def buy again. Please make sure he gets a pay rise 😁
31 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Gilly,
Thank you for your lovely feedback!
We are so pleased to hear Donald looked after you so well and made your experience comfortable and pressure-free. We will be sure to pass your kind comments on to him—he’ll be delighted.
We really appreciate your support and hope to welcome you back again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Donald and Jason were superb
31 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hello Scott,
Thank you for your kind feedback.
We’re delighted to hear you found our team knowledgeable and helpful. We will be sure to pass your lovely comments on to Donald and Jason—they’ll be thrilled to hear this.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Absolutely outstanding service
Absolutely outstanding service from the Sterling Aberdeen flooring department. Over the course of a renovation project I have been back and forwards to view flooring options and the staff have always been incredibly helpful and not at all pushy for a sale. I was really impressed by Andrew who came out to measure and took time to explain the options available for our hallway and stairs, he was very friendly, patient and even explained to my 5 year old what he was doing. The communication has been excellent, and I have never been more impressed by an in store team than my experience with Kelly and Kirsty today. They went above and beyond to look after my kids while I was focusing on the paperwork, and they couldn't have been more polite, helpful and professional.
30 de maio de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Alison,
Thank you so much for your fantastic feedback!!
We’re absolutely delighted to hear how positive your experience has been with our Aberdeen flooring team throughout your renovation. It’s great to know you felt supported without any pressure, and that Andrew’s visit was both informative and enjoyable for you and your family.
We’re especially pleased to hear your kind words about Kelly and Kirsty—going the extra mile to look after your children while delivering a professional service means a great deal and truly reflects our team values.
We will be sure to share your comments with Andrew, Kelly, Kirsty, and the wider team—they’ll be thrilled.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
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