Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being... Ver mais
Localização
Trocar localização40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
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Veja o que dizem as avaliações
Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Ver mais
A empresa respondeu
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver mais
A empresa respondeu
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Reino Unido
- 01224 704250
4,8
Excelente
780 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Donald was great
Donald was exceptionally helpful, stoking a perfect balance of being present and knowledgeable, but also giving us time to decide properly. I didn’t feel rushed or pushed, everything was itemised and clear.
14 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Pam,
Thank you so much for taking the time to share your lovely feedback.
We are delighted to hear that Donald was able to support you so well and strike the right balance throughout your visit.
It’s great to know you felt comfortable, unrushed, and clearly informed — that’s exactly the experience we aim to deliver.
We will make sure your comments are passed on to Donald. H will be thrilled to hear it.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Catherine was fabulous
Catherine was fabulous! Great experience and excited for my new sofa.
14 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Kate,
Thank you so much for sharing your lovely feedback!
We’re delighted to hear that Catherine was great and that you had such a great experience with us.
It’s wonderful to know you're excited for your new sofa — we can’t wait for you to enjoy it in your home.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
I was in the Aberdeen store
I was in the Aberdeen store, everything was fantastic. Excellent service! All staff were extremely helpful and very knowledgeable. The service was great start to finish, couldn’t have been any happier. Would recommend this store to all friends and family.
9 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hello Lexi,
Thank you so much for sharing your wonderful feedback.
We’re absolutely delighted to hear that you received excellent service throughout your visit and that the team were helpful, knowledgeable, and made the whole experience so positive for you.
Your recommendation to friends and family is hugely appreciated — it’s one of the greatest compliments we can receive.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Purchase of New Sofas
The staff took the time to guide us through the purchase of our new suite. In particular Jason, Scott and Catherine.
13 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Jim,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience was a positive one and that Jason, Scott, and Catherine were able to guide you through your purchase.
We truly appreciate your kind words and will make sure the team sees your message — it will mean a lot to them.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Very happy with the service from Donald…
Very happy with the service from Donald at the Aberdeen branch today
13 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Dawn,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had a great experience with Donald at our Aberdeen branch today. I’ll make sure your kind comments are passed on to him and the team — they’ll really appreciate it.
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
I was served by Matt who explained…
I was served by Matt who explained fully when I should expect delivery of furniture and also the care package I ordered for the leather furniture. The shop was busy but Matt took time to deal with me without rushing through things. He was polite and friendly.
12 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Happy Customer !
Thank you so much for sharing your experience with us.
We’re really pleased to hear that Matt was able to support you so well during your visit.
Even on a busy day, it’s great to know he took the time to explain your delivery expectations clearly and walk you through the care package for your leather furniture without making you feel rushed.
We’re delighted that you found him polite, friendly, and helpful — we’ll be sure to pass your kind words on to him.
If there’s anything else we can assist you with, please feel free to get in touch.
Kind Regards,
Sterling Home Team
Donald 10 star
Donald was friendly, really attentive and efficient. Other members of the team also always welcome us with a smile and are helpful
12 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi there,
Thank you so much for your wonderful comments.
We’re thrilled to hear that you received 10-star service from Donald!
It’s great to know he was friendly, attentive, and efficient and we will make sure we share your lovely feedback.
I’m also delighted that the rest of the team continue to welcome you with a smile and offer helpful support.
It means a lot to us that you felt so well looked after during your visit to our Aberdeen store.
Thank you for choosing Sterling Home and we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Excellent customer service from Donald
12 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Amanda,
Thank you for taking the time to share your comments.
We’re delighted to hear you received excellent customer service from Donald and will be sure to pass your kind words on to him
Thank you for choosing Sterling Home , we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Very helpful staff.
26 de fevereiro de 2026
Resposta da Sterling Home - Aberdeen
Hi John,
Thank you so much for your lovely feedback. We're delighted to hear that you found our staff very helpful, it truly means a lot to the team.
Thank you for choosing Sterling Home, your support means the world to us.
Kind Regards,
The Sterling Home Team
Lovely Staff and Service
Donald and the rest of the team were absolutely lovely. Great service and incredibly helpful!
12 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Georgia and Findlay,
Thank you so much for your lovely feedback.
We’re delighted to hear that Donald and the rest of the team made your experience such a positive one. Providing great service and genuinely helpful support is really important to us, so your kind words mean a lot.
Thank you again for choosing Sterling Home!
Kind Regards,
The Sterling Home Team
Excellent Service, quality items.…
I buy quite a few items from Sterling and I have always had a very good experience with whatever department I am buying from whether it be the furnishing department or the carpet department, the standard of professionalism is always very high.
I would not hesitate to recommend the store to anyone was looking for top quality furnishings and excellent service.
26 de fevereiro de 2026
Resposta da Sterling Home - Aberdeen
Hi Concetta,
Thank you so much for your wonderful feedback !
We’re delighted to hear that you’ve consistently had excellent service from our team and that you’re pleased with the quality of the items you’ve purchased.
It’s fantastic to know that every department you’ve dealt with from furnishings to carpets has delivered the high standard of professionalism you expect.
Our colleagues work hard to ensure every customer has a positive experience, and your comments really mean a lot to us.
We’re also grateful for your recommendation.
Thank you for choosing Sterling Home and we hope to welcome you back again soon !
Kind Regards,
The Sterling Home Team
A very pleasant environment to walk…
A very pleasant environment to walk around , helpful & welcoming staff & lovely things to browse & buy
Ryan & manager Steve went over & above to assist me with my purchase of 2 sofas … will def recommend to family & friends 😊
11 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Good Afternoon Irene,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you enjoyed the atmosphere in our store and found our team welcoming and helpful.
It’s wonderful to know that Ryan and Steve were able to go above and beyond in assisting you with your sofa purchase.
We will be sure to pass your kind words on to them. They’ll be thrilled!
We really appreciate your recommendation to family and friends and thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
Purchased a sofa with Donald very…
Purchased a sofa with Donald very helpful knowledgable excellent service
10 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hello Kirsty,
Thank you so much for your lovely feedback.
We’re delighted to hear that you had such a positive experience and that Donald was able to assist you so well. He takes great pride in helping customers find exactly what they need, so your kind words will mean a lot to him.
Thank you for choosing Sterling Home Aberdeen and we hope you enjoy your new sofa.
Kind Regards
The Sterling Home Team
Service was excellent from donald
10 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Ian,
Thank you for taking time to leave feedback.
Its great to hear that Donald was so helpful during your visit, he is a valued member of our sales team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Visited the shop twice in the last 2…
Visited the shop twice in the last 2 weeks and dealt with Scott Jarvie, myself and my partner (mainly me) changed our minds last minute and Scott with no hesitation said "you need to be happy, it's no problem" and now our perfect sofa is on order. Really professional with good banter. Also interacted with Donald in store who was really friendly and helpful too, he remembered us from our last visit which was nice. The manager also spent some time talking to us and he was absolutely brilliant, really nice guy. Great experience as always from the Aberdeen shop.
8 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Dear Holly
Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that your visits over the last couple of weeks have been so positive.
Scott will be thrilled to know that his patience and support helped you find the perfect sofa, we always want our customers to feel completely happy with their choice, and it’s great to hear he made that experience easy and enjoyable.
We’re also really pleased that Donald and the manager made such a strong impression; remembering customers and offering a friendly, personal service is something we pride ourselves on.
It means a lot to the whole Aberdeen team to know you had another great experience with us. Thank you again for your kind words, and we hope you absolutely love your new sofa when it arrives!
Kind Regards
The Sterling Home Team
Clearance offer caught my eye!!
.
Excellent options explained on the particular pieces of furniture we were casually viewing on way to another department. Thanks Aaron we decided to order…
3 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Sylvia
Thank you so much for your lovely feedback!
We’re delighted to hear that Aaron was able to help you explore your options and make the right choice, even while you were just passing through another department.
We truly appreciate your order and your kind words. If there’s anything more we can do to support you, please don’t hesitate to get in touch.
Thanks again for choosing us!
Kind Regards
The Sterling Home Team
We had a great experience with…
We had a great experience with Catherine today. For an assistant who has just been in the job 2 weeks she sure knows her stuff and will be a great asset to Sterling I’m sure.
She was quick with ideas and knew a lot about the sofas.
She worked out cost,which changed a few times as I couldn’t make up my mind!!
She was very pleasant and helpful throughout the process.
I’ll definitely be telling friend and family about our great experience at Sterling. Keep up the good work Catherine.
9 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Elizabeth
Thank you so much for taking the time to share your lovely feedback about your experience with Catherine.
We’re delighted to hear that she was able to assist you so well. She’ll be thrilled to know her product knowledge, ideas, and friendly approach made such a positive impression.
It’s great to hear she helped you work through the options and costs with patience and care. We always aim to make the process as easy and enjoyable as possible, and it’s wonderful to know Catherine delivered just that.
We truly appreciate you recommending us to friends and family, your support means a lot.
Thank you again for your kind words, and we hope you enjoy your new sofa when it arrives!
Kind Regards
The Sterling Home Team
5 star experience
Service was 5 star.
Donald Buiest our sales person was very efficient/helpful and knowledgeable.
I highly recommend Sterling Home.
8 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Nicola,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you received 5‑star service and that Donald looked after you so well. He will be thrilled to know his efficiency, knowledge, and helpful approach made such a positive impression.
We truly appreciate your recommendation of Sterling Home, and we hope to welcome you back again soon!!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Arron was so helpful and explained…also his boss was helpfull as well
Arron was so helpful and explained everything
8 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Gordon,
Thank you so much for your lovely feedback.
We are really pleased to hear that Arron was so helpful and able to explain everything clearly for you. That’s exactly the level of service we aim to provide.
We will make sure your comments are passed on to Arron and Jason, his manager — I know they’ll both really appreciate your kind words.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Arron was amazing and Jason doesn’t…
Arron was amazing and Jason doesn’t give enough discount.
8 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Aberdeen
Hi Caroline,
Thank you for your feedback.
We are really pleased to hear that Arron was amazing — I’ll be sure to pass that on to him. It’s always great to recognise excellent service.
We will pass your comments onto Jason regarding the discount.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Regarding the point about Jason and discount levels, I’ll look into this further to make sure we’re being consistent and supporting the team appropriately.
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