Great experience in store. The staff really helped me put together my bespoke chairs. They took time, showed me all the fabrics, colours and materials to make my chairs my own. Would highly recommend... Ver mais
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Localização
Trocar localização4 Whitehill Road, Fort Kinnaird, EH15 3HR Edinburgh, Scotland, GB
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Veja o que dizem as avaliações
Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... Ver mais
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Pleased with kitchen flooring and most of the customer service. Clive was very helpful and understanding. We initially chose flooring which when it arrived had an overall green look. We wanted a re... Ver mais
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As a longtime customer of originally Martin and Frost Tillicoultry before that I knew I’d be sure to find the sofa I’d been thinking of. It was first port of call. David looked after us very well exp... Ver mais
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Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
4 Whitehill Road, Fort Kinnaird, EH15 3HR, Edinburgh, Scotland, Reino Unido
- 0131 6570820
4,6
Excelente
235 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Choice
Choice, price and quality of the product I bought. Staff were very knowledgeable and polite. Explained difference in quality of product I required.
Delivery was faultless
11 de janeiro de 2024
The staff where very knowledgeable…
The staff where very knowledgeable courtois and helpful.
8 de novembro de 2023
So impressed with Sterling
So impressed with Sterling, great value, delivery was on time and furniture was assembled for no extra cost.
10 de janeiro de 2024
|The chairs we thought we were buying…
|The chairs we thought we were buying had completely different backs to the chairs we got. We were led to believe that the chairs we were buying had movable head rests which they did not. At no time were we told that it would cost about £160 for each chair back. On complaining we were told that a manager would phone us - he didn't. When we called to complain about that, we were told a senior manager would contact us and sort everything out - again he didn't. You win, we give up. Very bad customer service.
19 de janeiro de 2024
Sterling made buying my furniture easy
Sterling made buying my furniture easy. Sales assistant asked what I was looking for. She rally listened to what I said and helped me find it. Sterling also kept me informed of delivery. Delivery was seamless.
26 de janeiro de 2024
Delivery excellent on time and men very…
Delivery excellent on time and men very efficient.
2 de fevereiro de 2024
Helpful and polite.
18 de novembro de 2023
Friendly helpful staff
Friendly helpful staff. Delivery on time and able to share removal company who were excellent to take old suite away. Quality product and great after sales service
14 de setembro de 2023
Delivery team were first class
7 de dezembro de 2023
Good Experience
My elderly parents were given help and advice before deciding which chairs and sofa to buy. Lovely furniture and delivered on time.
18 de janeiro de 2024
Poor after sale service
Bought the £215 rug. Was given delivery date and time. Took time off work, waited then recieveda text informing me that my rug had been delivered. UNTRUE!!! Tried calling the delivery company (not the customers duty) no response from the delivery company. Called Sterling who found out my rug had been delivered to wrong person wring address and post code. Fiasco from start to finish. Sterling staff member was very very helpful but all in all ...poor job Sterling! Change whatever you need to to get customer satisfaction and the will come back AND recommend!!
18 de janeiro de 2024
Good price good delivery but two small…
Good price good delivery but two small items missing had to chase them up twice before the warehouse dispatch them
20 de dezembro de 2023
Leather sofa and chair
Ordered online and I got material mixed up, after contacting your Fort Kinnaird store the woman was helpful and sorted it out for me, I had ordered fabric instead of leather, our sofa and armchairarrived begining of Dec, we are really please and ordered a footstool to match which we are awaiting on..
6 de dezembro de 2023
Very helpful sales assistant and quick…
Very helpful sales assistant and quick delivery and good price.
6 de janeiro de 2024
WELCOMNG STAFF
5 de fevereiro de 2024
Love Sterling Furniture
Love Sterling Furniture. Always find something different in their home ware department. Also wallpaper section is just that bit different from other retailers. There’s always time for some lunch and a drink.
3 de fevereiro de 2024
Shop is Amazing and all the Staff are…
Shop is Amazing and all the Staff are lovely and make us feel so welcome on all our visits
20 de junho de 2023
Very helpful and friendly staff
Very helpful and friendly staff. I would definitely shop here again.
14 de janeiro de 2024
Furniture order went smoothly
Furniture order went smoothly, delivered within time promised and installed to satisfaction.
1 de julho de 2023
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