Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Stefhanie was really helpful when I purchased a mattress and bed. She was very knowledgeable about the different makes and really clearly explained each of the different brands of mattress to me a... Ver mais
A empresa respondeu
Staff where fantastic, very knowledgable and helpful. Order was placed with no fuss and we are now awaiting delivery of our new furniture.
A empresa respondeu
The service in store and after-sales (to remedy defects) was excellent . However, the same cannot be said for the product (Solvi dining chairs). Out of 6 chairs, 2 had defects in the seats and 2 had... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
48 Lossie Wynd, IV30, Elgin, Scotland, Reino Unido
- 01343 547 411
4,4
Excelente
27 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful solid oak coffee table.
Found a beautiful solid oak coffee table at a very reasonable price. The staff were very helpful and accommodating when we arrived to pick it up.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Good Afternoon Deirdre,
Thank you for your lovely feedback !
We're delighted to hear that you found a coffee table you love at a great price and that our staff were helpful and accommodating during pick up.
We truly appreciate you support and hope to welcome you back to Sterling soon. !
Kind Regards,
The Sterling Home Team
returning Sterling Home customer
I'm a returning Sterling Home customer, due to the excellent customer service that i enjoyed with my first purchase 3yrs ago at our Inverness store.
I emailed SH to see if i could order a matching armchair. It was Stefhanie at the Elgin branch who phoned me to confirm that it was still available, and the order was placed. When we were informed that the matching fabric had been discontinued, we discussed alternatives, as i still wanted the armchair. Stefhanie suggested i visit the Elgin branch to look at fabric samples. I have mobility issues, would be travelling by bus, and wasn't familiar with the area. But Stefhanie provided walking distance which reassured me that i could manage the trip.
SH has a huge selection of colours and textures. But Stefhanie's patience and advice helped me narrow the field down to two. I was so undecided at that point, i loved both colours. We've all been there, right? That's where Stefhanie's expertise (and that of her colleague) made all the difference.
The armchair arrived earlier than expected. I'm so pleased with the colour and texture, which is timeless. It goes perfectly with the sofa, and the rest of the room.
Thank you, Stefhanie, for your patience, and excellent customer service. :)
17 de setembro de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Ms Richardson
Thank you very much for your wonderful feedback and your very kind comments.
Its always great to hear that you have had such a positive experience in our Elgin store and in particular how helpful Stefhanie has been, we will certainly pass on your comments to her and the Store Manager.
Thank you for choosing Sterling Home and we hope to see you again.
Kind Regards
The Sterling Home Team
Very Friendly Assistant and vey helpful…
Very Friendly Assistant and vey helpful great personality
9 de novembro de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Alister,
Thank you so much for your kind words !
We're thrilled to hear that you had a great experience with us during your visit to our Elgin store.
Your feedback means everything and motivates our team to continue providing friendly and excellent service.
Thank you for shopping with Sterling Home and we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Sofa bed search
We have looked in various stores for a new sofa bed with a few specific requirements. Stefhanie couldn’t have been more helpful, from being pleasant and well informed about the products to finding out about extras for us, nothing seemed to faze her. She provided prompt replies to our questions and forwarded any other information she didn’t have to hand by email in under 24hrs. Excellent service.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Sally
Thank you very much for leaving such a lovely review regarding your visit to our store in Elgin.
We are so happy that you chose us for your purchase and that Stephanie looked after you so well. We are committed to customer service and Stephanie has given you the level of service that we are proud of at Sterling Home. We will share your comments with Stephanie and her Manager.
Thank you again for choosing us and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Linda at you Elgin branch could not…
Linda at you Elgin branch could not have been more helpful, lovely to deal with her providing a fantastic service.
16 de julho de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Rick
Thank you so much for taking the time to review your shopping experience.
We will share your lovely comments with Linda as she will be delighted to know that she made your visit an enjoyable one.
We are committed to customer satisfaction and it's great to hear that we are getting it right.
Thank you for your custom, it really is appreciated and we hope to have the pleasure of welcoming you back in the future.
Kind Regards
The Sterling Home Team
Sofas and chairs
I recently bought 2 sofas and a swivel chair from this store and the service was brilliant. The staff were approachable, friendly and helpful. I am over the moon with the furniture we have chose and I felt it was great value for money.
6 de julho de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Sophie,
Thank you for your wonderful feedback !
We're so pleased to hear that you're over the moon with your sofas and swivel chair.
It's fantastic to know you found both our service and products to be of great value during your visit to our Elgin store.
Our team always aim to provide a friendly and helpful experience , so it's lovely to hear that came across whilst in store.
Thank you for your support and for choosing Sterling Home, we look forward to seeing you again soon !
Kind Regards,
The Sterling Home Team
Delighted with sales service and delivery of order.
I purchased two Marseille swivel recliners at the end of May from the Elgin store and they were delivered today. I am delighted with them and was very satisfied with Stephanie, the sales lady who was very knowledgeable about the products. Very pleased with the two delivery men too. My experience would lead me back to the store at a later date.
23 de maio de 2025
Avaliação não solicitada
Resposta da Sterling Home - Elgin
Hi Sheila,
Thank you so much for your kind words and for taking the time to share your experience during your visit to our Elgin store, it means the world to us !
We're thrilled to hear that you're delighted with you new recliners and everything went smoothly from purchase to delivery.
It's really great to know that Stephanie provided such knowledgeable and helpful service, and we will be sure to share your feedback with her, along with the delivery crew who also met your expectations.
Thank you for choosing Sterling Home, and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.