Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Ver mais
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Veja o que dizem as avaliações
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Ver mais
A empresa respondeu
Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... Ver mais
A empresa respondeu
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Reino Unido
- 01259 750655
4,7
Excelente
895 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful assistant
25 de julho de 2026
Excellent service
Needed to find a carpet to match recently purchased furniture. Found everyone in the department extremely knowledgeable, helpful and friendly, particularly Steven.
Over years have bought lots of furniture from Sterling- never disappointed.
8 de agosto de 2026
Avaliação não solicitada
Excellent service
Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to our new settee.
25 de julho de 2026
Service and reputation
We were attended to by Dylan Wilinson. Very professional and knowledgeable, not pushy.
Having been a manager in retail for 20 yrs he was a credit to your company.
23 de julho de 2026
Resposta da Sterling Home - Tillicoultry
Hi Colin,
Thank you for your lovely feedback.
We’re delighted to hear you found our service helpful and friendly. Your kind comments are greatly appreciated, and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sterling Home , Tillicoultry
We dealt with Amy Ireland who was very polite & helpful. All the staff at Tillicoultry are very nice.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Jackie,
Thank you for your lovely feedback.
We're delighted to hear that Amy was so polite and helpful during your visit. It's also wonderful to know that the team at our Tillicoultry store made such a positive impression. We'll be sure to pass your kind comments on to Amy and the rest of the team. We look forward to welcoming you back again soon. 😊
Kind Regards
The Sterling Home Team
Efficient staff
Efficient staff, good quality seat, welcoming and all questions answered, good demonstration
19 de julho de 2026
Resposta da Sterling Home - Tillicoultry
Hi Alan
Thank you for your lovely feedback!
We're delighted to hear that you found our staff efficient and welcoming, and that you were pleased with the quality of the furniture. It's great to know that the demonstration was helpful and that all your questions were answered thoroughly.
Providing excellent customer service and ensuring our customers feel confident in their decisions is very important to us. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Lauren Grant was extremely helpful.
Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren
2 de agosto de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Tracy
Thank you so much for your lovely review and recommendation. We're delighted to hear that Lauren provided such helpful, knowledgeable, patient, and friendly service.
It's also great to know that you're pleased with the quality and durability of your Sterling Home furniture. We take great pride in offering products that are built to last.
I'll be sure to pass your kind comments on to Lauren, who will be thrilled to receive your feedback.
Thank you again for your support, and we look forward to helping you in the future.
Kind Regards
The Sterling Home Team
We were attended to by Finlay Barrow.
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short walk around and decided to deal, all completed easily, recommended.
2 de agosto de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Martin
Thank you for taking the time to leave such a positive review.
We're delighted to hear that Finlay Barrow provided you with a helpful, knowledgeable, and pressure-free experience. We strongly believe in giving customers the time and space they need to make the right decision, so it's wonderful to know that you felt comfortable exploring your options, asking questions, and trying different seats at your own pace.
I'll be sure to pass your kind comments on to Finlay, who will be thrilled to hear that his service made such a positive impression.
Thank you for your recommendation, and we hope you enjoy your purchase for many years to come.
Kind Regards
The Sterling Home Team
Karen Duncan was very helpful and…
Karen Duncan was very helpful and attentive.
2 de agosto de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Craig
Thank you for taking the time to leave your feedback.
We're delighted to hear that Karen was so helpful and attentive during your experience with us. Providing excellent customer service is something we take great pride in, and we will be sure to pass your kind comments on to Karen. Thank you for your support, and we look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Personal attention was spot on and not…
Personal attention was spot on and not too pushy, just right.
Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional, friendly and respectful way. Felt she was there to help us rather than push a sale.
31 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Niall
Thank you for your lovely feedback.
We're delighted to hear that Lauren provided the perfect balance of support and guidance without any pressure. Her knowledge, professionalism, and friendly approach are exactly what we strive for, and it's great to know she made you feel comfortable and well looked after throughout your visit.
We'll be sure to pass on your kind comments to Lauren. Thank you for choosing us, and we hope to welcome you again in the future.
Kind Regards
The Sterling Home Team
Great service as always
Great service as always. We've been buying from Sterling for years and never disappointed.
19 de junho de 2026
Resposta da Sterling Home - Tillicoultry
Hi John
Thank you for your lovely review and for your continued loyalty over the years.
We're delighted to hear that you've never been disappointed with our service. Feedback like yours means a lot to the team, and we truly appreciate your ongoing support.
We look forward to helping you again soon.
Kind Regards
The Sterling Home Team
Very helpful adviser nothing too much…
Very helpful adviser nothing too much trouble
12 de julho de 2026
Resposta da Sterling Home - Tillicoultry
Hi Susan,
Thank you for your kind feedback.
We're delighted to hear that you found Elaine so helpful and that nothing was too much trouble. Providing excellent customer service is always our goal, and it's wonderful to know we made your experience a positive one.
We really appreciate you taking the time to share your comments and will be sure to pass your feedback on to the team. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
We went in looking at sofas and suites
We went in looking at sofas and suites. Elaine Fern came over to ask if we needed any help but, we didn’t at that point. We did ask some questions about the sofa we were looking at, she was able to answer our questions easily, with great knowledge of the product. However, when we did require help Elaine was able to assist us with ease, she left us to decide between two sofas. When we had decided which one, again Elaine was there to speak to us about prices, as well as all options to pay. She was friendly but definitely not pushy at all. Gave us plenty of time to consider and decide. Lovely lady, hang onto her, don’t always get sales people like her, worth her weight in gold. Hopefully delivery of goods will be as good as the service from Elaine. Thank you Elaine.
27 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Sandra,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear about your experience with Elaine. Providing knowledgeable, friendly, and pressure-free service is exactly what we strive for, and it's fantastic to know Elaine helped you find the right sofa while giving you the time and space to make your decision with confidence.
Your kind words mean a great deal, and we will be sure to pass your comments on to Elaine and her manager. We're sure she will be thrilled to hear how much her help was appreciated.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Knowlegeable and very friendly staff
11 de julho de 2026
Resposta da Sterling Home - Tillicoultry
Hi Brent,
Thank you for your feedback.
We're delighted to hear that you found our team knowledgeable and very friendly. Providing helpful, welcoming service is what we strive for, and it's wonderful to know we made a positive impression. We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Great service from Rudy
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovely friendly, helpful and knowledge service from all mentioned above.
Will definitely return to shop again in the future.
26 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi,
Thank you for your wonderful feedback.
We're delighted to hear that Rudy, with assistance from Conor and Darren, provided such excellent service during your visit to our Tillicoultry store. It's great to know their friendly, helpful, and knowledgeable approach made choosing your new kitchen and dining furniture such a positive experience.
We'll be sure to pass your kind comments on to Rudy, Conor, and Darren—they'll be thrilled to receive your recognition. Thank you for choosing Sterling Home, and we look forward to welcoming you back again soon.
Kind regards,
The Sterling Home Team
A lovely lady meeting us at door to…Ended up at g plan and got a proper gentleman to serve us with no sales just honesty thanks to Gerry watson
A lovely lady meeting us at door to help .
Went through all halls got to g plan and this was the suit we were looking for .
26 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Geo,
Thank you for your wonderful feedback.
We're delighted to hear that you received such a warm welcome and that Gerry Watson provided honest, helpful service without any pressure. It's great that you found exactly the G Plan suite you were looking for, and we'll be sure to pass your kind comments on to Gerry and the team.
We appreciate your visit and hope you enjoy your new furniture for many years to come.
Kind regards,
The Sterling Home Team
Sterling Home
I had a fantastic experience at Sterling Home Furniture\. Lauren Grant was excellent from start to finish\. She was knowledgeable, friendly, and took the time to talk me through the different options without making me feel rushed or under any pressure\. She answered all my questions and made the whole sales process easy and enjoyable, helping me choose the perfect chair\.
I’d also like to mention the manager, who was equally helpful\. We ended up staying a little after closing while the paperwork was completed, and it was never made to feel like an inconvenience\. They were patient, professional, and even helped us get the chair into the car before we left\.
Excellent customer service all round\. Lauren and the team are a real credit to Sterling Home, and I wouldn’t hesitate to recommend them.
23 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Angela
Thank you so much for your wonderful 5-star review.
We're delighted to hear that Lauren provided such a positive experience and helped you find the perfect chair. Lauren takes great pride in ensuring every customer feels informed, comfortable, and supported throughout their purchase, so it is fantastic to know her knowledge and friendly approach made such a difference.
We're also pleased that our manager and team were able to assist and make the end of your visit as smooth as possible. Going the extra mile for our customers is very important to us, and we're glad you felt welcomed and looked after, even after closing time.
Your kind words and recommendation mean a great deal to Lauren and the entire team at Sterling Home. Thank you for choosing us, and we hope you enjoy your new chair for many years to come.
Kind Regards
The Sterling Home Team
Mirror mirror not on the wall
Ordered a sizeable mirror and paid for delivery and installation.....mirror arrived early however they refused to install and left in its box in the hallway.
9 de julho de 2026
Resposta da Sterling Home - Tillicoultry
Hi Derek,
Thank you for your feedback.
While we're pleased your mirror arrived promptly, we're very sorry to hear that the installation was not completed as expected.
We can see that our Customer Service team is already working with you to resolve this matter. We appreciate your patience while they investigate and arrange a suitable solution.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Kind Regards
The Sterling Home Team
Terrible company £2500 for a sofa
Terrible company £2500 for a sofa, thats uncomfortable, and does not match the one from the shop like others have also commented. The response is personal choice.
22 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Tillicoultry
Hi Lorraine
Thank you for your feedback.
We're sorry to hear that you're disappointed with your sofa and that it hasn't met your expectations for comfort.
As comfort is a personal preference, it can vary from customer to customer. However, we really are sorry that your sofa does not meet your personal preference.
Please contact our customer service team directly if you want to discuss this further.
Kind Regards
The Sterling Home Team
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