Stirling Timepieces Avaliações 

1.266
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m really happy with the watch striking made for me. The logo they’ve put on the watch face is brilliant. On the back the G&L and personal engraving is amazing and the all black look just sets it u... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my first automatic watch and it's been fantastic, received lots of compliments. Customer service was top-notch as well. I'll be adding another to the collection soon.

Avaliado com 5 de um total de 5 estrelas

I first became aware of the company by reading an article in Aeroplane magazine. I looked at the site and liked what I saw so ordered a Burton Steel watch. I wear it for everyday outdoor use and espec... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hate this company! Just when I think I have enough watches, they launch another one that I simply must have. Just bought the Chimaera x Durrant, which is my third watch from them. High quality, beau... Ver mais

Detalhes da empresa

  1. Relojoaria

Sobre Stirling Timepieces

Escrito pela empresa

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Informações de contato

    4,7

    Excelente

    O TrustScore é 4.5 de um total de 5

    1 mil avaliações

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    Pede aos clientes que avaliem

    Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

    Respondeu a 100% das avaliações negativas

    Normalmente responde dentro de 24 horas

    Como esta empresa usa o Trustpilot

    Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

    4,7

    Todas as avaliações

    (1.266)

    352 avaliações nos últimos 12 meses

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    Avaliado com 5 de um total de 5 estrelas

    From start to finish

    From start to finish, this experience was great. Hardest part was deciding on which style I wanted most. Customer Service was great, fast shipping and delivered perfection!

    20 de maio de 2026
    Avaliado com 5 de um total de 5 estrelas

    Completely satisfied

    Amazing product and amazing customer service. The website is also clean and easy to manipulate. Lucky enough to find this company while looking for a quality watch for work. What I found was a company owned by a British Army soldier who makes timepieces that have style and durability. Overall an effective and dependable tool for anyone in need

    9 de junho de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Love the watch, black bracelet is lacking

    The Communication while ordering was great, answered any questions and threw in a decal. Arrived very fast , love the watch. I have wore it everyday for 2 weeks now, the Durant black. The only issue is I ordered the black bracelet to wear on it. I spent 1-1/2 hours trying to get it attached with the proper tools, ended up having to take it to the watch shop and they had to install it with new pins. The coating on the bracelet is kind of lacking, for 2 weeks of wear it’s rubbed off to bare metal.

    25 de maio de 2026
    Avaliado com 5 de um total de 5 estrelas

    The Jarvis was the GMT that I was…

    The Jarvis was the GMT that I was looking for. An automatic GMT with a 60 minute or second bezel is exactly what I wanted. I order the steel version which looks great shooting or in town. A great tool watch and all around watch for my needs. The rubber strap was to short for my wrist but the nato strap had plenty of adjustments. Would be great if they sold extra steel links in case you needed them becauce I Would like to get a steel band also. Anyhow great product fast shipping, and I would recommend this automatic to any of the people i know looking for a automatic watch with lum.

    24 de maio de 2026
    Avaliado com 1 de um total de 5 estrelas

    Do not waste your money!

    I recently purchased a watch from Stirling Timepieces, and it has been one of the worst buying experiences I’ve had.

    The watch arrived defective right out of the box. The crown would not properly screw down or close, which immediately raised concerns about quality control. Unfortunately, that was only the beginning. The watch also does not keep time at all. A watch has one basic job—to tell time—and this one cannot even do that.

    Instead of receiving a straightforward replacement for a defective product, I was faced with a frustrating return process and discussions about inspections and potential fees. As a customer who received a faulty watch from day one, I should not have to jump through hoops to prove that a brand-new product is defective.

    There are countless watch brands on the market that stand behind their products and provide better quality and customer service. I strongly recommend spending your money elsewhere.

    At this point, I would donate the watch, but it can’t even keep accurate time, making it essentially useless. It’s not something I would feel right passing on to someone else.

    And Stirling Timepieces, there is no need to respond to this review with excuses or explanations. Instead of crafting a response, focus on quality control and stop taking people’s hard-earned money for products that don’t work as advertised.

    18 de abril de 2026
    Avaliação não solicitada
    logotipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Carlos,
    We're sorry to hear that you were disappointed with your experience and appreciate you taking the time to share your feedback.
    When your watch was returned to us, it was inspected by our watchmakers to determine the cause of the issues you reported. During this inspection, they found that the crown had become bent. Based on their assessment, this type of damage is typically caused when the crown is pushed back into the case at an angle, rather than as a result of a manufacturing defect.
    As with all returns where a fault is reported, we carry out a thorough inspection to establish the cause of the issue and ensure that any appropriate warranty remedies are applied. Our standard policy is to replace a watch where a manufacturing fault is identified. However, in your case, we chose to provide a replacement watch as a gesture of goodwill, despite the inspection findings.
    We also tested the watch's timekeeping and confirmed that it was performing within the specified tolerance for the movement. In addition, the watch passed all pressure-testing checks.
    With regard to potential inspection fees, we mention these in our returns information before any assessment takes place. This is part of our standard process and is intended to ensure transparency should a non-warranty issue be identified.
    We understand that having to return a new watch is frustrating, and we're sorry that the process did not meet your expectations. Our intention throughout was to investigate the issue thoroughly and provide a fair resolution.
    Kind regards,
    The Stirling Timepieces Team

    Avaliado com 5 de um total de 5 estrelas

    Great watch

    Obviously a lovely watch. Customer service provided great comms through the entire process from order receipt through to delivery. Delivery was equally as efficient. And let’s not forget that a percentage of the sale goes back into assisting our fine military and veterans.

    21 de maio de 2026
    Avaliado com 5 de um total de 5 estrelas

    New Discoveries ...

    I only discovered this brand fairly recently through social media and decided to support it's amazing cause! Coming from a career that intertwines so heavily with what Stirling is doing, I couldn't help but support it - Plus, I was in need of a clean watch anyway!
    I pre-ordered and received the new Gibson Steel model, and it hasn't disappointed! It's a good sized watch-face and has a clean, yet classic look to it. The automatic mechanism seems to be very accurate so far and hasn't had a hitch.
    The straps that I received for the watch also fit perfectly - I personally prefer the more tactile fabric strap over the rubber/weaving strap, but that just boils down to preference.
    Overall, if you're look for an affordable, yet classically stylish watch, this has become one of my new favourite brands and I fully intend to make a second acquirement in the future!
    I love what they're supporting and believe they deserver some more awareness and presence.

    Keep up the good work, Tom and the team!!

    5 de junho de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    I reached out to get some bespoke…

    I reached out to get some bespoke watches for me and my coworkers. And without hesitation I’d 100% recommend stirling timepieces they did a fantastic job. Was very patient and cooperative during the design process and delivered exactly what we expected in a timely manner. Everyone at work loved the watches.

    21 de maio de 2026
    Avaliado com 5 de um total de 5 estrelas

    The professionals

    I received a professional service from start to finish. Communication was excellent throughout the entire process, keeping me informed at every stage. The quality of craftsmanship in my new timepiece is outstanding and clearly reflects the care and attention to detail that goes into each watch.

    It has been a genuine pleasure doing business with the team, and I would not hesitate to recommend them to others. I am already looking forward to adding another timepiece from Stirling to my collection in the future.

    Thank you to the entire team for a first-class experience.

    19 de maio de 2026
    Avaliado com 5 de um total de 5 estrelas

    great watch and amazing service

    the watch its self is amazing quality and feels solid, the customer service has been great from start to finish, i added the stainless steel strap as an extra and the look is 1st class. is now my daily go-to watch

    18 de maio de 2026

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