Nick and Colin delivered my courtesy car today. They were very professional, polite and offered to help me understand the features of the car. They explained everything in detail and they made the... Ver mais
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After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Ver mais
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Really friendly and professional service from start to finish. The team were very nice, helpful, and explained everything clearly when they delivered the hire car. They made the whole process really e... Ver mais
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Very nice man called Colin dropped of the hire car, he was really thorough checking over the car and very friendly. The hire car was sorted out and delivered really quickly which is very impressive as... Ver mais
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Detalhes da empresa
Escrito pela empresa
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
Informações de contato
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, Reino Unido
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4,8
Excelente
209 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and Lewis was very…
Excellent service and Lewis was very cooperative and helpful. Made the experience a whole lot more relaxed and stress free.
2 de abril de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi William,
Thank you for your kind words! We're so pleased to hear you received excellent service and that Lewis was able to make the process more relaxed and stress-free for you.
We know how important it is to feel supported during times like these, and it’s great to know Lewis made such a positive impression.
If there’s ever anything else we can help with, don’t hesitate to get in touch.
Best regards,
Stocalfe Response
Very great service
Very great service. I was kept up to date with the progress on my car repair. Lewis was always helpful and professional.
I was provided with another car to use while my car was getting fixed.
28 de março de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Charlotte,
Thank you for taking the time to leave such a positive review! We’re so glad to hear that you were kept updated throughout the repair process and that Lewis was able to assist you.
Best regards,
Stocalfe Response
Absolutely fantastic service.
Absolutely fantastic service.From reporting the accident to settling,Lewis(who kept me updated and helped sort everything!) was so helpful,
I couldn't have asked for better in the situation I was in( non fault car accident).
Many thanks.
18 de março de 2025
Resposta da Stocalfe Response
Hi Eric,
Thank you so much for your fantastic review! We’re really pleased to hear that Lewis was able to provide you with the support and updates you needed throughout the entire process.
We know how stressful a non-fault car accident can be, and we’re glad we could assist you in getting everything sorted quickly and smoothly. Your feedback means a lot to us!
Many thanks,
Stocalfe Response
Resposta da Stocalfe Response
Hi Heidi,
Thank you for sharing your feedback with us! We're so glad to hear that we could help take the stress out of your experience. We understand how important it is to feel supported, and we’re happy to know that our team was able to assist you in a way that made things easier.
If you ever need any further assistance, we’re always here for you.
Best regards,
Stocalfe Response
Everyone has been so helpful especially…
Everyone has been so helpful especially Felicity, she is gone above and beyond helping me with this process!
19 de março de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Phillip,
Thank you for your wonderful feedback! We're so pleased to hear that Felicity was able help you through the process. We’re lucky to have such dedicated team members who truly care about our clients.
Your kind words mean a lot to us, and we’re always here if you need further assistance.
Best regards,
Stocalfe Response
Excellent service provided
Excellent service provided , and very quick at handling the situation, communication was fantastic!
5 de março de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Jo,
Thank you so much for your lovely review! We're really glad to hear you were happy with the service and that our communication and speed made a positive impact during your experience with us.
All the best,
Stocalfe Response
Very friendly and helpful advisors
Very friendly and helpful advisors, fast response time.
19 de março de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Deryn,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that our advisors were friendly and helpful, and that you experienced fast response times.
Best regards,
Stocalfe Response
Highly recommend - Excellent company
Fantastic service, kept informed every step of the way.Lewis who is dealing with everything is really professional and very polite, goes that extra mile for you. I would have no hesitation what so ever in highly recommending them. They really are an excellent company.
7 de março de 2025
Resposta da Stocalfe Response
Hello Annie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience and that Lewis provided you with the level of service we always strive for. Your kind words and high recommendation mean the world to us.
Thanks,
Stocalfe Response
Brilliant service all round
Brilliant service all round. Nothing too much trouble. Always kept informed with progress. Everyone I have come into contact with have been very professional.
6 de março de 2025
Resposta da Stocalfe Response
Hello Leanne,
Thank you for your fantastic review! We're so glad to hear that you had a brilliant experience and that our team kept you informed every step of the way. We take great pride in providing professional service, and your feedback means a lot to us. We truly appreciate your trust and look forward to assisting you again in the future!
Best wishes,
Stocalfe Response
Resposta da Stocalfe Response
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our driver was helpful and friendly.
Best wishes,
Stocalfe Response
Fantastic service
Fantastic service really pleased with how quick they helped me at the beginning and throughout.
Lewis and Felicity have been so patient with me.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hello Tay,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the service and the support you received. Lewis and Felicity will be so happy to hear your feedback
Best wishes,
Stocalfe Response
Resposta da Stocalfe Response
Hello Sharon,
Thank you! We're so glad you had a great experience. We truly appreciate your feedback! If you need anything else, feel free to reach out.
Best wishes,
Stocalfe Response
EXCELLENT CUSTOMER SERVICE
I recently had a RTC and the team at Stocalfe Response was extremely helpful. Lewis Broomhall who dealt with my case did a great job. He handled everything which made it easy and stress free. He gave me the information I needed as soon as there was an update making communication easier.
20 de fevereiro de 2025
Resposta da Stocalfe Response
Hello Chris,
Thank you so much for sharing your experience! We're thrilled to hear that Lewis Broomhall and the Stocalfe Response team were able to assist you so effectively. We strive to make every situation as smooth and stress-free as possible, and it’s great to know we succeeded in your case.
Best wishes,
Stocalfe Response
Care and consideration from the team
22 de novembro de 2024
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Susan,
Thank you for taking the time to leave us a review.
Best wishes,
Stocalfe Response
I had an accident in the morning and I…
I had an accident in the morning and I had a fantastic hire car by lunch! My car is now at the garage to be repaired and I have barely had to lift a finger. Luke is my file handler, who is professional and accommodating but everyone on the team is so helpful and knowledgeable.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hello,
Thank you very much for leaving us a 5 star review.
We will be sure to pass on your comments to your file handler Luke!
Best wishes,
Stocalfe Response
We were dealing with gentleman called…
We were dealing with gentleman called Lewis. He was brilliant. Kept us updated all the way through the claim, answered any questions we had, and service was quick to get my claim resolved. Would have no issues if needed to use these again they make things very easy to deal with.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Katrina,
Thanks for leaving us a 5 star review.
We will pass on your comments to handler Lewis, who I am sure will greatly appreciate it.
Best wishes,
Stocalfe Response
Very Very good quality service…
Very Very good quality service excellent customer service looking after their customers will also help and recommend 👍 many thanks sohail 04 02 25
28 de janeiro de 2025
Resposta da Stocalfe Response
Hi Sohail,
Thank you very much for writing us a 5 star review, it is greatly appreciated!
All the best,
Stocalfe Response
No fuss
No fuss, very efficient service, couldn't fault them from start to finish. Hassle free. Thank you
30 de dezembro de 2024
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Joanne,
Thank you for taking the time to leave us a 5 star review. We appreciate the feedback!
All the best,
Stocalfe Response
Fantastic service couldn't ask for a…
Fantastic service couldn't ask for a better compay to deal with my claim, Lewis Broomhall,Jack Needham and Adam have been fantastic in helping me and keeping me updated.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Natalie,
Thank you very much for leaving us such a fantastic review. We will be sure to pass on your comments to Lewis, Jack and Adam.
Best wishes,
Stocalfe Response
Excellent service from start to finish
Excellent service from start to finish. . Kept me informed all the way through the claim. It was all sorted in less than 3 weeks.
Would highly recommend.
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Stocalfe Response
Hi Tracey,
Thank you very much for leaving us a 5 star review, we appreciated your feedback.
Best wishes,
Stocalfe Response
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