Wow these guys were super helpful and a lot better value for money than other storage units. I dealt with Kate Jackson and she couldn’t have been any more helpful. We didn’t have the hard sell of tr... Ver mais
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Dan went above and beyond helping my family with a difficult move from Dorset to Bicester. Not our fault but we were late arriving and he stayed to help us. Amazing - would definitely recommend Stor... Ver mais
It is always a fantastic experience dealing with Paul and John at Storage Giant, they are incredibly helpful and recently went above and beyond to help me with my recent move. I’ve used them for a... Ver mais
We had a very friendly and helpful staff member called Alex, who welcomed us and clearly explained how the storage rental system operates. All costs were explained and all of our questions were answe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Stores located throughout the UK, servicing and supporting local businesses, individuals and families for all their storage needs. Modern storage centres with easy access, onsite lifting equipment and rooms ranging in size from a small 10 sq ft locker, right up to a huge 1000 sq ft. We can even join self storage units together for extra space if you need it. Manned Receptions and open 7 days a week, fully insured and monitored 24/7 by a state of the art security and CCTV systems, so you can be sure your items are perfectly safe. Unique pin code provided to access the facilities and de-activate the individual alarm on your storage room. No long term contracts, quick and simple move in process, affordable storage solutions and the ability to upscale and downsize your storage rooms - hassle free. At Storage Giant, we love the unusual storage enquiries, so if you have something to store out from the norm........we would love to hear from you !
Informações de contato
Unit 16 Leeway Estate, NP19 4SL, Newport, Reino Unido
- 0800 756 6585
- customerservices@storagegiant.co.uk
- storagegiant.co.uk
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Respondeu a 15% das avaliações negativas
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Professional, accommodating, spotlessly clean units, good prices.
When I contacted storage giant, I don't know what storage unit i needed, after speaking with paul and other stuff members, I felt at ease and knew I am in good hands, and the prices are affordable.Good communication my property is in safe secure facility. Supportive and friendly and understanding.
Very friendly and efficient
Very friendly and efficient. Signed all the paperwork and Paul was absolutely lovely and helpful with helping with my university storage. Cannot fault them
Warren at Stoke branch explained…
Warren at Stoke branch explained everything really clearly to us and was also very helpful in choosing the size of our unit and the length of contract we would need - great service
Maya was extremely helpful with all the…
Maya was extremely helpful with all the information at reception and had a positive attitude
It started with a phone call and I…
It started with a phone call and I spoke with a chap called Ducan who was brilliant at listening to my needs and gave my useful and informative information. When I went into book my storage I was greeted by Duncan and Helen Anderson with a big warm welcome and a big smile. Duncan showed me the storage space and then Helen proceeded to go through all the paperwork etc. All in all they were very professional with a nice friendly presentation. They are both a true credit and an asset to your company.
Rikkey Kasilingam was excellent and…
Rikkey Kasilingam was excellent and provided outstanding customer service. I was contacted within minutes of my online inquiry he was pleasant no pressure but very interested in my needs and offered several options. As my position was influx he said he would call me back in 2 weeks and he called exactly when he said he would. I didn't secure a unit at this time because another free option arose - however I would definitely use this company especially this agent should I have any storage needs. Bravo
Great service from Alex
Great service from Alex. Very quick and easy to set up our unit registration and he was super friendly.
Not great
Well , im on benefits and reserved the unit in the ground floor . However , it was on the 1st on arrival therefore the removal company charged me an extra £25 for being in the 1st floor . Great experience, urm no.. it was Rhys that I dealt with and no empathy was shown at all .
Had a great experience
Had a great experience, Alex was very friendly and accommodating
Super helpful with the team
Super helpful with the team. Mike was easy to talk to and explained the whole process on an extremely hot day. Thank you all
Very helpful and friendly
Friendly service from Alex at the Swansea unit, Alex and his colleague was really helpful in helping us filling out the necessary information and show us how to use the locks. Would recommend if you're looking for a safe place to keep you items
Ross
Ross, was very helpful and patient with us in helping us secure the right unit for our needs. Nice guy too!
literally super helpful and friendly
literally super helpful and friendly, helped me out majorly. thank youuu xo
Amazing customer service, helpful and friendly
Paul and Michael were both great for my move in date, I’ve used storage giant last year with a private unit. This year I used the student shared space. Both guys were very friendly and helpful with moving my items and sorting out the paperwork. Can’t recommend them enough for customer service 👍
Ask for Jordan
Does what it says on the tin. Jordan was very helpful and made sure that the unit we rented was the perfect size and he was also very clear on the payment details and cancellation options etc. Highly recommended, make sure to ask for Jordan.
Excellent customer service
Excellent customer service. Will was very clear and made this process as simple as possible for me. Highly recommend and thank you very much Will (Newport).
The staff name Brad was very friendly…
The staff name Brad was very friendly and explained all the information very comprehensively.
Excellent customer service by Ross at…
Excellent customer service by Ross at the Cardiff branch. Very friendly and helpful, answering all our questions or queries. Would highly recommend storing items here.
amazing hospitality
really friendly staff here, very welcoming and helpful. amazing hospitality from mark, johnny, and brad. 10/10
Phil very helpful and always puts a…
Phil very helpful and always puts a smile on my face
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