StrapsCo.com Avaliações 342

I have ordered several straps from strapco. Good quality and professional Company

Love these straps and their service is second to none.
I have a small wrist so I've always had 'long strap' issues. I love that they have short status as an option. I just wish they had more! I'm looking for a pink short strap but didn't find it.... I'll keep looking at they do add selection fairly often.

The straps I received elevated my watches and I couldn’t be happier!

The Strap Adapter works great to be able to get the band I wanted for my FITBIT Inspire 3. Products are quality and look great. I have purchased straps here for years. The straps outlast the fitbits but fitbit never makes them compatible if you purchase a newer FITBIT so the strap adapters are a great idea! A tracking system for package once mailed would be helpful.

Great selection, good prices and quick delivery.

I have ordered several straps from them. They have a great selection, the ordering process is really easy, and what I ordered fit perfectly on my watch and looks great.

I was looking for a steel mesh magnetic strap for my Galaxy Ultra, Like I got from you for my Fitbit, but you didn't have one. I did however find a couple of other useful accessories.

Update: I just heard back from the company and they issued a refund for the second unworn strap. Although it should not have been denied in the first place, I do appreciate that they made it right. I would still caution folks about buying from them unless you absolutely know the straps will work for the watch(es) you have.
Original review: I ordered 2 watch straps and got 1 free. I put each of the straps on a watch for less than a minute and realized they did not work on the watch. So I immediately packaged all 3 back up and sent them back. Instead of getting a refund for both purchased straps, they only refunded 1 and said the other was "worn". That is a total lie. It was NOT worn. It had only been out of the package for less than 5 minutes before it was put back. This is a total scam. I do not recommend buying from them. Their "guarantee" is a lie. This company is not reputable.

Good selection, good information

I have made three orders now and received one . The first order I received was awsome I like the carbon fiber bands . I figured out there there's thick and a thiner version, the thinner version works with the butterfly buckle from some one else. ( an idea for you folks) keep up the good work I will order from you again

Good site with pertinent info and fast responses

Always a great experience. Awesome company that I have purchased many straps from. Quality and selection is amazing

Complete ripoff don't trust the reviews on there website.Cheao products that don't fit correctly.

Great customer service and products. Thx.

I was able to find the ban for my watch

Love the straps! Fast shipping and great customer service. Will be getting more soon. Thank you

Great selection and prices. Easy to use site.

UPDATE: About 3 weeks after I posted the below review, Strapsco's owner emailed me personally. He apologized for my experience and stated that he had established new procedures to deal with these types of issues in the future. He also refunded my entire order and gave me a credit toward a future order--none of which I'd asked for. I appreciated his taking the time to investigate my experience and make internal changes, and his willingness to listen and act on feedback. I tried Strapsco a second time using the credit I received, and had a great experience. The items arrived as ordered and the shipping was prompt. It was a night and day difference.

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This was my first time ordering from StrapsCo, and it will be my last due to a an unacceptable combination of fulfillment errors, defective merchandise, prolonged customer service delays, and deceptive trade practices that ultimately resulted in no meaningful resolution.
I placed an order on December 22, 2025 for several watch straps, including a rubber strap for a TAG Heuer Carrera that was advertised as including a built-in brushed silver clasp.

When the order arrived, I discovered that:

The TAG rubber strap was incorrect and did not include the clasp that was part of the product listing.

The Nagano brown leather strap arrived damaged, with torn leather and a broken integrated spring release bar directly out of the package.

I contacted customer service the same day I received the order and provided photos of both the incorrect rubber strap and the defective leather strap.

After several days, StrapsCo acknowledged that:

The leather strap was defective and would need to be replaced.

The rubber strap was missing the clasp.

However, instead of replacing the rubber strap with the correct item that I originally purchased, I was informed that the strap I ordered was now out of stock — something that was not reflected on the website at the time of purchase.

The company then offered to send the missing clasp separately and asked whether I would be comfortable installing it myself. I explained that I never received a clasp at all and that I had specifically ordered the version with a built-in clasp to avoid exactly that type of workaround.

Over the course of the following week, the proposed solutions continued to change:

First, I was offered the clasp separately.

Then I was told the clasp was also out of stock.

I was offered a polished silver clasp instead of the brushed silver version I ordered.

I asked whether a partial refund would be issued since the product I paid for (strap with integrated clasp) could not be fulfilled.

I was told there would be no price difference refunded, despite the fact that the originally advertised product was unavailable.

After more than a week of back-and-forth emails with no resolution, I elected to return the incorrect rubber strap for a refund.

Only then was I informed that in order to receive a refund, I would need to return at least two straps, and that the “mystery strap” included in my order was not eligible for return or refund. This condition was introduced after the fact, despite the company already acknowledging that:

I received the wrong rubber strap, and

One of the leather straps arrived defective.

These return conditions are not not disclosed in the online return policy and the website touts a 1-year manufacturer warranty- which was not honored here.

Then, after I mailed in the straps, I was accused of returning a strap with signs of wear such that I was not eligible for a refund. I had to hassle - yet again - to receive my refund. And I received the refund just last week - a month and a half after first raising these issues with the company.

In total, this has been a multi-week process involving:

Incorrectly fulfilled items,

Defective merchandise,

Inventory shortages not disclosed at the time of purchase,

Lagging customer service response times, and

Failure to abide by the return and warranty conditions promoted on your website.