StrapsCo.com Avaliações 342

Great selection and quality, very reasonable prices.

One of the nine straps I ordered was the incorrect color. Not a big deal; stuff happens. Sent an email seeking resolution because it was the only way I’m allowed to communicate with the company to inform them of the issue with a promise of a reply within two business days. I’m on day four and there has been no reply. I’ve got a strap in a color. I do not need and have a watch. I cannot wear because I don’t have the strap that I ordered.

Helped with my orders. Fast and responsive

Super fast shipping and excellent customer service with top notch quality

I purchased a sailcloth strap with the deployment clasp by Dassari a few months ago and it rapidly became my favorite strap, today I ordered two more and received a bonus third strap for free...

The problem have been resolved. Thank you for fast, proactive and responsive customer service.

I ordered a brown leather strap for my Google pixel watch 4. They sent me a metal pin inside a plastic tube. When I brought this to their attention they offered a replacement which I accepted. It was the same wrong item.

When I asked for a refund they said I have to pay for return shipping. At which point I just disputed the charge. I would highly recommend avoiding interactions with this company no matter how good the price may seem. It will save you a lot of headache.

Easy to follow ordering process, great quality straps for a fraction of other sites . My go to strap company for my Omega. Apple and microbrand watches

Easy process, great pricing and product!!

Very happy with their product and support

4 stars: This company deserves 5 stars for the quality of their products and how they are recently working at making things right with their customers. Minus one star due to receiving incorrect items, but they did resolve this issue with me. Will definitely order from this company again. Full review below.

I've ordered from this site a few times. Mainly because I prefer the canvas straps (my skin breaks out with the silicone and there aren't many companies that make these kind of straps). After two successful watch strap orders, I decided to try the screen protectors. I did recieve the wrong size but they were a very low price so I let it go and decided to stick with just ordering the straps. I placed another order a little over a month ago and unfortunately, the strap wasn't the right size. I know that a lot of the reviews mention poor customer service, and I'm elated that this caught the attention of Martin Syrovatka, the president of this company. He personally called me one day to not only apologize for me receiving the wrong item, but to make it right. He asked if I still had the same watch (I do). He said he sees that from my previous orders I needed a 16mm and they sent me an 18mm. He shipped me the correct watch band at no additional cost to me, AND refunded my payment for the wrong item received. I'm so very glad this company is paying attention to their customers feedback and improving the way they operate and handle business. Bravo. Will order again.

Awesome place to purchase replacement wrist watch bands.

Good prices, easy to order.

Ease of shopping for my various watches. Price, my second order definitely include quality, and I would say great customer service but have never had an issue. From my purchases so far I highly recommend StrapsCo, they put the style back in your watches. It's like buying new watches without the cost, and having friends ask when did you buy all of these new watches. That's the fun part.

I ordered a link band for my Apple Watch and when I tried to remove some of the links (with the tool I ordered) some of them would not come out. When I returned the band and the tool, they would not refund me because the band “showed signs of use.” They offered me store credit, but I don’t need another defective band from them. I would steer clear of this website.
I couldn’t wear the band with all the extra links, and the extra links would not come out, even using the tool I bought from this site. So this constituted “signs of use” in their book. It was a defective band, period.

And now, months later, they finally contacted me and gave me a refund. I hope customer service improves.

Very good quality watch straps at reasonable prices. Fast shipping as well. Thanks!

the Ordering process went well. Now, I’ll wait until after the band is delivered to complete the Review.

Great selection but a times I'm going with my second choice because the 1st is out of stock. Wish you had a better inventory stock.