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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

absolutely awful customer service. support phone # directs you on-line to a chat. when you ask for a live agent you are directed to some 3rd party site to pay $3 and give your C/C #. I refuse to do th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unratable negative experience Bought tickets from StubHub for an All Blacks rugby game 7 August in South Africa The tickets never arrived and I paid 270 € When I complained the following day t... Ver mais

Avaliado com 1 de um total de 5 estrelas

0 stars if possible. Still waiting for money for a sold ticket. My daughter sold this ticket over a year ago and had to transfer it to StubHub right away. The concert was done July 30th and she has ha... Ver mais

Avaliado com 1 de um total de 5 estrelas

It's simply blatant THEFT!! I sold 2 tickets to the Browns vs Steelers game. I transferred the tickets and even screenshotted a photo. Not only did I not get paid, but they tried to charge me a... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Informação fornecida por fontes externas variadas

Koop en verkoop je tickets voor sportevenementen, concerten, theatervoorstellingen en meer, veilig en snel via StubHub.


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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1,4

Todas as avaliações

(134)

52 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

StubHub is a scam!

StubHub is a scam! I bought 2 tickets to a comedy show. When I made the purchase the page said it was $200 for 2 tickets but on the last apple pay page on which I clicked through to fast it changed to $400. So now I've been charged double what I thought I was being charged. Then in my panic I ended up on the actual venue's web site and found that the actual cost for tickets was $31 each. So yeah! I paid $400 for tickets I could have gotten at the door for $62. That's a 645% markup. Never use StubHub! No regulation on sellers! No refunds! It is an unethical platform!

12 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The tickets were fake! Don't trust Stubhub!!!

The tickets were fake. Upon purchase, the tickets were transferred to my AXS account. I turned up to Wembley and tried to scan the ticket and it said "please go to ticket office" which I did. There they looked at the tickets and they were fraudulent. The Wembley / AXS staff do not recognise StubHub as a genuine seller so wouldn't do anything about my tickets. There were 100s of other people in the same situation as me, all being turned away from the show.

Will never use StubHub again.

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They belong in jail

They belong in jail. They have obvious evidence a ticket was not transferred, but refuse to issue a refund. They are thieves and will have charges pressed against them. I will also be seeking a lawyer who will happily sue on contingency. Perhaps everyone could get together here and file a class-action.

It appears like the law-firm of Tycko & Zavareei is having success dealing with the evils of StubHub. They only do class-action though.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I got my ticket to Shawn Mendes concert…

I got my ticket to Shawn Mendes concert in Amsterdam a month ahead. I was a little nervous because I had read some bad comments about stubhub, and they told me that I was going to get my ticket on the same day as the concert. But I got it a week before 🙂
Everything worked just fine for me!

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stubhub scammed me for $400

Buyer bought a ticket, told Stubhub it was fake (it was real)
Stubhub didn’t pay me, then without authorization charged me for the amount of money I was supposed to be paid

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failed entry to concert

I was reeled in by this shady vendor to purchase a concert ticket at a literally too good to be true price and suffered the consequence of my ignorance. Despite spending hours on the phone jumping through confusing hoops by not just Stubhub, but two other conspirator vendors (while also having to deal with the laborious hassles in creating a new account with each) so a scannable coded ticket could be downloaded to gain valid entry to the concert, the countless attempts, even though aided by the diligent efforts of knowledgeable venue staff - were all to no avail. I had no choice but to purchase a general admission ticket from the venue box office to attend. The intentional utter failure to follow through regardless of implied guarantee, has lessened my faith in humanity. Of course, contacting the shisters to request a deserved refund ended up an unworthy challenge in being denied reimbursement of credit to my PayPal account, to which a grievance was filed. Think you’re saving money purchasing event tickets through Stubhub? Think again.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misleading pricing — charged double, no real support

I tried to buy 2 tickets to Valery Meladze’s concert in Tampa. The StubHub listing clearly showed $329 including fees with a note: “2 tickets together.” I assumed — like any normal person — that $329 was the total for both tickets.

But when I paid, the system charged me $658 — double the advertised price.

I immediately called support. The agent admitted it looked like a mistake and told me to wait on the line for 10 minutes… then disconnected me and never called back.

This feels like deceptive advertising and terrible customer service. I have screenshots and will be filing a dispute with my bank if this isn’t resolved soon. Be very careful when buying from StubHub — the final price might not be what you expected.

2 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Brought tickets for right infront of…

Brought tickets for right infront of the stage and 2 hours before the show they emailed us offer us way back from where our seats where supposed to be , got them 4 months ago and they screw you over right before the show never again will I use this shitty site

2 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I could give zero stars

I wish I could give zero stars. I bought a parking pass for $110 for The Stray Kids concert, almost $40 in fees!!! Then when it came time for me to use the parking pass, it could not be located and chat help was useless. Then when I went to ask for a refund for a parking pass that was never located and never used, they “understand my inconvenience, and frustration and apologize, but they are unable to assist me.” I even asked to speak to a manager, no manager to speak with!?! This is a terrible way to do business. I won’t ever shop with you again! Customers beware. P.S. I never really write bad reviews, but I want people to beware of Stubhub!

7 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One of the most stressful and disappointing experiences I've ever had

If I could give minus stars, I would do that! Do not buy here your ticket! First of all they charge you 80 dollars fee! It means the price you see first, it's not a total amount! Your credit card will be charged the ticket fee plus 80 dollars more! I did not receive a ticket! I purchased ticket for Dua Lipa 10 days before the concert. I read the reviews but I did not believed them. But know I know that this company is a fraud and scam!
They sent me an email that I get the ticket the day of concert. First they said that due to the inlog problems of the seller, I have to log in to the seller ticketmaster account. I tried for many times. I couldn't log in. I called them and emailed them. Their AI assistant kept me busy for half a day. It was 2 hours before the concert began, finally they said we send you replacement ticket and I have to accept the ticket. I did accept the ticket through email and then I got an error message on ticketmaster site that there is no ticket. I made screen shut and send it to them but the AI email sent me messages that I have to accept ticket and the same email over and over. They I called them and told them that I need to know do I get a ticket or not because I have to drive to the concert. They said yes! This ticket is ok and should work! I sait but It's not. I drove to the concert location. When I arrived called them again. The Dua Lipa concert was 40 minutes busy, I was standing there outside still talking to a customer servicewho told me please wait patiently 5 minutes. Your case is escalated. This is a technical problem. We will solve it. I told her the concert is half gone and you asking me wait and be patient till we solve the technical problem. After a while she said, We give you refund. Your ticket is protected! You will receive an refund email in 5 minutes and your refund will be in 7 to 8 days. So that was a terrible experience! But the frustration is not finished yet. I was waiting for the refund email which I still did not receive. Now 8 days later. I have sent them 10 emails to get the refund email. Their AI assistance comes everything with different answers. Like plase choose your replacement ticket with a list of concerts in other contries like USA. I live in Amsterdam.
I wrote them again, I do not want replacement ticket. Refund please. Not they come with an email. We are investigating your case. You don't believe but I spent so much time to call them and sent them like 30 email and spending like 3 hours withe their AI assistant. Still no ticket, no refund.
Stubhub are scams, thievs, stress makersmakers! Do not fall for this because some revieuws are ok. They sell one ticket to many people. One get lucky and 100 loosing their money, time and joy!

4 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unbelievable

Unbelievable. " your tickets will be available on game day, you are protected by our fan protection guarantee"
GREAT I got my $80 back BUT I AM OUT THOUSANDS IN HOTEL AND AIR COSTS.
Game sold out ! Zero tickets available .
AVOID USE TICKETMASTER!!!

31 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I didn't know Studhub and i was…

I didn't know Studhub and i was hesitating to buy tickets from there... that even more after i wrote bad comments... but i thought am gonna try... for me the site looked professional... i bought 2 tickets for the concert for Nelly for the price of 1! ... and yes didn't had any problem to go in! When you received the mail of confirmation and you don t see your tickets... don t panic... possible you were login as a guest... than you need to log out and log back in with the accescode they gave you in the email! Hope this will helps people if they dln t find their tickets!

25 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stubhub almost ruined my Mothers Day…

Stubhub almost ruined my Mothers Day Gift to Bob Dylan.They sold VIP parking with the tickets. The parking lot was 30 mins away from the show no shuttle.
Also the parking at the venue was free. Called customer service they said it was my fault.
order # 561603100

15 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammed by Stub Hub

Bought tickets on StubHub. On the day of my event I tried to use the tickets. Venue told me someone already used them. I tried calling stub hub, they never answer their phones. The concert was starting in just a few minutes so I tried using their virtual assistant. It was no help. So I just bought a new set of tickets. When I called for my refund they said ‘’too bad, you should have called the day of” I said I did, but nobody would answer their phone. ‘’They said No refund” Basically they said I had to miss the concert, sit in the parking lot for hours on hold if I wanted a refund. There’s thousands of complaints on TikTok, BBB, YouTube, ect on them literally scamming people and stealing their money. And if you call you’ll be on hold for hours and sent to a call center in India where they do zero to help you. Complete fraud and theft.

3 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kaarten voor het uitverkochte concert…

Kaarten voor het uitverkochte concert van Billie Eilish gekocht, en super verlopen! Dat de kaartjes iets duurder waren dan via Ticketmaster neem ik voor lief. Bij mijn volgende concert neem ik zeker een kijkje op Stubhub!

4 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Positive Experience

Bought tickets for the snooker in Sheffield. Tickets were available to download instantly and got into the venue without a problem.

25 de abril de 2025
Avaliação não solicitada

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