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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to access each module of the course. Quick access when signing up could start straight away. Excellent communication from customer service today to help me reaccess the course material to... Ver mais

Avaliado com 1 de um total de 5 estrelas

If there was a negative star, that is what you should be getting. This has fraid written all over it. How do you collect money and not provide the services? Paid for the PRINCE2 course over two year... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not use this site. They provide out of date materials for courses, and do not book exams, even though this is advertised and the payment is taken. Just read through some of the reviews on Tru... Ver mais

Avaliado com 5 de um total de 5 estrelas

Learning with Study365 have been a great one, with quality and experience tutor who engages with relevant and industrial examples on each topics . PRINCE 2 Agile are presented with great view of examp... Ver mais

Detalhes da empresa

  1. Instituição Educacional

Escrito pela empresa

Study 365 is an online educational institute that welcomes students from across the world to learn and build new skills. As an educational provider in the UK, students can study a diverse range of courses with little or no previous qualifications and experience. The courses are well structured and meticulously designed making us a reliable and trusted provider in the region. We provide our students with online training and classroom courses. Our range of courses are extensive and cover subjects from HR Management, Information Technology, Leadership and Management, Six Sigma Training to equipping students with life skills through courses such as Life Course bundle, Cooking, Beauty Therapy, Cake Baking and Decoration to Animal Care Management. We are proud to provide comprehensive, high-quality education and are known for our dedication to help students achieve their higher education goals.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good customer service and tutor support

Very good customer service and tutor support. I recently enrolled to AgilePM course and tutor Gerry is amazing. He is very supportive and course content is very structured that easy to understand every topics of the course. Recommended!

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gavin was very helpful and he explained everything

Gavin was very helpful and he explained everything I want to be aware about the course. The company has very good opportunities for anyone who is willing to develop their career. After I completed my both exams successfully was directed to their career support service which. I hope the best upcoming!

21 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exam preparation Live Webinar sessions were highly effective

Exam preparation Live Webinar sessions were highly effective and allowing us to clarify doubts and provide valuable insights. The exchanging of ideas and asking questions led to deeper understanding of the concepts. Also, they were very good sessions prior to sit final exam.

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Course tutor Ellie is very helpful

My Course tutor Ellie is very helpful. She is very quick replying to my queries and sharing feedback. I had several difficulties studying the course due to my health issues and other family commitments, but Ellie encouraged and supported me to continue the course with no give up. Unless her support and motivation I couldn’t complete the course. I am thankful and appreciating her willingness to help students like me.

20 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Study365’s AgilePM course is a very good online course

Study365’s AgilePM course is a very good online course that I can recommend. My experience is great. Course content is super and tutor Gerry is excellent. Comprehensive video tutorials with interactive approaches and well set up case studies and mock exams were very useful for me,

17 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Study 365

If it’s possible to give a 0 I would. I believe this company is scam. I have completed my courses and can’t access my account. I was promised my voucher and study materials and it’s been months now and I haven’t heard from anyone. It is impossible to reach out to them. I have called, sent messages on WhatsApp, sent emails and left voice messages but no one is responding. I chatted on WhatsApp and I was told to give a minute to check my details and no one got back to me. It’s all money wasted and it’s sad and frustrating 😞😣

Update ****
I have heard back from them and I have been promised that the company is legitimate and that I’ll get voucher and study set (soon,I hope). They also said that the delay is because of backlog of work. I was also promised a 60 day free course of my choice andCPD points.
In truth, the courses are good and so are the tutors, but my reveiw was out of frustration on not hearing back from them.

8 de agosto de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Obayanju,

I sincerely apologise for the distress and frustration you've experienced. I want to assure you that your concerns are taken very seriously, and I regret that our communication and support have not met your expectations.

Firstly, let me clarify that our company is fully legitimate, and we are committed to resolving this issue promptly. I understand the frustration of not being able to access your account or receive your promised materials. I assure you that this is not reflective of our usual service standards.

To resolve this matter as quickly as possible, I have escalated your case to our support team, who will be reaching out to you shortly. In the meantime, could you please provide me with the following details so I can assist you more efficiently:

Your full name and the email address associated with your account
The course(s) you have completed

We will prioritise your case to ensure you receive the voucher, study materials, and account access you were promised.

I deeply regret the inconvenience this has caused and appreciate your patience as we work to make things right. Please know that we are here to support you, and I will personally ensure that your concerns are addressed.

Thank you for bringing this to our attention.

Best regards,
Study365- Student Support

Avaliado com 5 de um total de 5 estrelas

Good online learning website

Good online learning website. I passed Prince2 Agile practitioner exam successfully and I appreciate support and great content I received from Study365. I am specially thankful to my course tutor and customer service for the helping me.

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam website

I completed my course and tried to download the certificate, but there is no option to do so. I also attempted to contact them via email, but there has been no response. Additionally, you can access the final exam without completing the course, which is further proof that this website may be a scam. Please avoid dealing with this website, as I believe it is not legitimate

7 de setembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Abdullah,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced.

Please rest assured that we take your concerns very seriously. Our website is fully legitimate, and we are committed to ensuring that all students receive their certificates upon successful course completion. It appears there may have been a technical issue preventing the certificate from being created, which we have already resolved. You may check your learning portal now.

Regarding the final exam access, it is designed to be available to those who wish to review the material ahead of completing all course units. However, the certificate will only be issued only if all course requirements are met.

We are also looking into the delay in our email response, and we have now sent your certificate to your email. Please check your inbox (and possibly your spam folder) to ensure it has been received.

If you encounter any further issues or have any additional questions, please don't hesitate to reach out. We are here to help.

Thank you for your patience and understanding.

Best regards,
Study365- Student Support

Avaliado com 5 de um total de 5 estrelas

Completed 3 courses so far from 5 courses bundle.

Completed 3 courses so far from 5 course bundle. Very good courses they are well structured and comprehensive video tutorials led by tutor. I was offered very good price for the bundle and thank you Gavin for the support and offer. This project management course bundle is very useful for my current job and career plan and believe it is one of the best investments I have done for my life so far. Recommended!

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AgilePM is one of the best courses I have studied online

AgilePM is one of the best courses I have studied online so far. High quality e-learning experience, tutor Gerry is amazing in his teaching method. Very engaging course and interesting to watch each topic. Case studies, Quizzes and mock exams were very useful for me to prepare for the official exam and enjoyed each pieces of content of this course.

14 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rebecca and my tutor Ian were excellent - ITIL4

Rebecca and my tutor were excellent in supporting at different situations I had during the course. Tutor Ian is amazing in his teaching and helping me throughout the course. Course content and video tutorials are top notch and I couldn’t find such quality course content for ITIL anywhere I studied before. I highly recommend Study365 ITIL courses.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great courses

Great courses! I am currently studying a course in Career Management and this is an excellent and informative course. This is great for personal and professional development.

The customer service is excellent and is available if you need any further support.

7 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was supported very well. Useful course!

I was very well supported my tutor Gerry. He was excellent throughout the course. Course content is well structured and easy to absorb it well. Tutor led video tutorials are highly engaging and interactive. I had chance to join free exam preparation webinars and both I attended were very useful for the exam preparation. I was able to clarify a few of questions I had directly from the tutor. Two
Mock exam papers practice opportunity and live engagement added very good value to my learning experience. The tutor Dunan was excellent delivering these free exam prep webinars and I enjoyed both webinars and online course not just for sitting exams. Good learning experience and happy to offer 5 star 🌟 review.

28 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This Company is a scam

This Company is a scam, please do not use, I have lost a lot of money as they never let you book the exam.

The only way they can prove they are not is if I am able to take my exam before the defined time limit runs out 😞, really annoyed 😠, will have to contact my credit card company.

They also emailed me to say that they would extend my study period by 3 months if I gave a positive review on trust pilot which I did, so I was well and truly duped! They also use recurring payments on go cardless so it's harder to get my money back.

5 de setembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Dionne,

We are sorry to hear about your experience and understand your frustration. Please know that we take these concerns very seriously and are committed to resolving them. We will investigate your situation thoroughly and work to ensure that you can book your exam before your time limit runs out.

We can issue your exam voucher immediately or proceed with a refund, as per your choice.

Regarding the extension offer, we aim to support our students in completing their studies and appreciate feedback on platforms like Trustpilot. However, this should not have influenced your ability to book the exam, and I sincerely apologise if it felt misleading.

We do not intend to make the refund process difficult, and we’ll assist you in addressing any issues related to recurring payments through GoCardless. Rest assured, we are here to help, and I will escalate your case to ensure it is resolved swiftly.

Best regards,
Study 365- Student Support

Avaliado com 1 de um total de 5 estrelas

Scam, avoid - Never issues exam vouchers

If it was possible to leave 0, then that would be happening. I have been waiting months for an exam voucher to be sent to me. I was first told it would be 4 weeks. 4 weeks passed and nothing. It was then 6-8 weeks. 8 weeks passed and nothing. It has now been almost a further 8 weeks of messaging multiple times a week via email and their live chat, with the live chat saying my messages have been seen and they still don't reply.

They refuse to offer a refund or simply the product you paid them for!

An absolute scam and it seems I am not the only one to have been suffering from this exact same issue.

5 de setembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Ryan,

I sincerely apologise for the experience you've had. This is not the level of service we strive to provide, and I understand your frustration. The delay in issuing your exam voucher is unacceptable, and I deeply regret the inconvenience this has caused.

Please note that we have already issued your exam voucher. Kindly check your spam and junk folders in case it has been filtered there. Rest assured, your case is being handled with the utmost urgency, and we are committed to ensuring you receive the service you deserve.

Best regards,
Study 365- Student Support

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