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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to access each module of the course. Quick access when signing up could start straight away. Excellent communication from customer service today to help me reaccess the course material to... Ver mais

Avaliado com 1 de um total de 5 estrelas

If there was a negative star, that is what you should be getting. This has fraid written all over it. How do you collect money and not provide the services? Paid for the PRINCE2 course over two year... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not use this site. They provide out of date materials for courses, and do not book exams, even though this is advertised and the payment is taken. Just read through some of the reviews on Tru... Ver mais

Avaliado com 5 de um total de 5 estrelas

Learning with Study365 have been a great one, with quality and experience tutor who engages with relevant and industrial examples on each topics . PRINCE 2 Agile are presented with great view of examp... Ver mais

Detalhes da empresa

  1. Instituição Educacional

Escrito pela empresa

Study 365 is an online educational institute that welcomes students from across the world to learn and build new skills. As an educational provider in the UK, students can study a diverse range of courses with little or no previous qualifications and experience. The courses are well structured and meticulously designed making us a reliable and trusted provider in the region. We provide our students with online training and classroom courses. Our range of courses are extensive and cover subjects from HR Management, Information Technology, Leadership and Management, Six Sigma Training to equipping students with life skills through courses such as Life Course bundle, Cooking, Beauty Therapy, Cake Baking and Decoration to Animal Care Management. We are proud to provide comprehensive, high-quality education and are known for our dedication to help students achieve their higher education goals.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Issues with exam voucher sorted within less than 24h. Well done.

I had few issues with voucher for Prince2 Foundation exam, luckily Ian helped me with everything. My previous certification cours has been not only extended but upgraded as well and voucher for exam sorted within less than 24h. Appreciate your help!

18 de novembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Dawid,

We are truly sorry to hear about your experience and the frustration it has caused. This is not the level of service we aim to provide, and we are committed to resolving this matter for you.

Please reach out to us directly at info@study365.co.uk with your details so we can locate your account and expedite the resolution of your issue. Your satisfaction is important to us, and we want to ensure you receive the support needed to complete your course and exam.

Thank you for your patience, and we look forward to assisting you.

Best regards,
Study365 Support Team

Avaliado com 1 de um total de 5 estrelas

Awful Experiene - Still Waiting MONTHS for Certificate

I fully completed the Level 3 Award in Education & Training more than half a year ago and still after confirmation of succesfully passing have not received my certificate. I have attempted to contact the mentors, the manager and customer service multiple times via phone, over 20 emails and whatsapps all have been ignored or simply one generic vague non helpful answer. This is unacceptable for a program that claims to value its students and their achievments.

I was excited to complete the course and have been eagerly waiting my certificate as this was a requirement for a new job role due to the incompetence that Study 365 has displayed my probationary period has had to be extended as I require the proof of certificate. Unfortunately it seems that once Study 365 have your money, they have no interest in delivering what they promise or a professional standard.

I understand delays can happen but this is beyond reasonable, it is extremely frustrating to see no updates or any form of resolution, I feel completely ignored and I am at a point wondeing if I will ever receive what I am owed.

I would not recommend this program to anyone based on my experience, my colleague also undertook this course with me and has also experienced this negativity. The lack of professionalism in delivering the certificate is inexcusable, they are extremely unreliable and unprofessional, total scam artists.

18 de novembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Kyrelle,

We deeply regret the delays in issuing your Level 3 Award in Education & Training certificate. While we strive to ensure a smooth process for all our learners, unforeseen delays can occur due to factors beyond our immediate control, including processing times with awarding bodies. However, we take full responsibility for the lack of consistent communication and resolution in your case, and we are truly sorry for the impact this has had on your job role and overall experience.

Additionally, we value your constructive feedback and will use it to improve our communication and processes. Your satisfaction is a top priority, and we are committed to ensuring you receive what you have rightfully earned.

Your satisfaction is our priority, and we are committed to resolving this issue quickly. Should you have any additional concerns or questions, please feel free to contact us directly at info@study365.co.uk

Once again, we apologise for the inconvenience caused and appreciate your patience and understanding as we work to address your concerns.

Best regards,
Study365 Support Team

Avaliado com 1 de um total de 5 estrelas

I recently completed a Level 3 award in…

I recently completed a Level 3 award in Education and Training. After MONTHS of attempting to contact study365 to claim my certificate as proof of successful completion, they have not had the decency to answer my calls or my emails. They have been very quick to take my money but not the same can be said for their response time with regard to my certificate. After almost 6 months, I still do not have my certificate not do I know the status of my course result. UNPROFESSIONAL, UNRELIABLE, HORENDOUS SERVICE and DREADFUL EXPERIENCE. Definitely not worth a single minute of your time.

15 de novembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Reviewer,

We sincerely apologise for the inconvenience and frustration you have experienced. We completely understand how important it is for you to receive your certificate, and we deeply regret the delays you have encountered. This is not the level of service we strive to deliver, and we take your concerns very seriously.

To resolve this matter as quickly as possible, we kindly ask that you contact us directly at info@study365.co.uk with your course details and registration information. Once we have your details, we will prioritise your request to ensure your certificate is issued without further delay.

We are committed to improving our processes and communication to ensure this does not happen again. Thank you for bringing this to our attention, and we hope to resolve this for you promptly.

Thank you for your patience, and we look forward to assisting you.

Best regards,
Study365 Support Team

Avaliado com 5 de um total de 5 estrelas

Prince2 Practitioner Exam Voucher Recieved

I received the Prince2 Practitioner exam code 7 days after requesting the exam voucher

14 de novembro de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Sean,

We sincerely apologise for the delay and frustration you have experienced regarding your PRINCE2 Practitioner exam voucher. We completely understand how important this is for you, and we regret the inconvenience caused.

We want to inform you that your exam voucher has been issued and sent to the email address registered on your account. Please check your inbox, and if you don’t see it there, kindly check your spam or junk folder, as sometimes automated emails can end up there.

We appreciate your patience and understanding during this process. If you have any further concerns or questions, please do not hesitate to reach out to us directly at info@study365.co.uk, and we will be happy to assist you.

Thank you for your understanding, and we hope this resolves the matter to your satisfaction.

Best regards,
Study365- Student Support

Avaliado com 5 de um total de 5 estrelas

5 stars all round

I have just completed the Project Management Essentials course, and I couldn't be more thrilled with the experience. The course was engaging, and insightful and provided me with a strong foundation in project management skills. I enjoyed it so much that I'm now excited to take my learning to the next level by enrolling in the Diploma course they offer. The Essentials course has truly sparked my passion for project management, and I’m eager to deepen my knowledge and further develop my expertise.

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Having completed my course in April

Having completed my course in April, I still have not received my certificate confirming my course completion. Contacting them seems to be useless.

30 de abril de 2024
Avaliação não solicitada
logotipo da Study 365

Resposta da Study 365

Dear Reviewer,

We’re sorry to hear about the delay in receiving your certificate, and we apologise for any frustration this has caused. We’d like to resolve this for you as quickly as possible. Please reach out to us directly at info@study365.co.uk with your course details and any relevant information, o we can locate your account and expedite the resolution of your issue.

Thank you for your patience, and we look forward to assisting you.

Best regards,
Study365 Support Team

Avaliado com 5 de um total de 5 estrelas

A++ Online Learning Experience

I have used Study 365 for a number of professional development courses, namely PRINCE2 and Agile, Agile & Scrum Essentials and will continue to undertake further courses. I have found both the learning platform and the course delivery excellent and customer service I have to say have been really prompt and any issue I had was dealt with quickly and professionally.

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am impressed


I recently completed a nutrition course on Study 365. The content was incredibly detailed, covering all aspects of the subject thoroughly. I highly recommend Study 365 as an excellent learning pathway.

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AgilePM Foundation course

I contacted Study365 to obtain more information on the AgilePM Foundation course. Gavin went the extra mile and offered me a super discount which was very helpful. I am now a happy student. Thanks Gavin :)

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very complete and useful courses

I purchased a course for the use of the hotel management program, called Opera and it has been very easy to learn. The videos included in the courses are very useful to learn better how to use the program. I have learned many very specific things and terms and I am very happy to have achieved and passed the exam. I have already included it in my CV, hoping to find the most suitable job with my studies

2 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Prince2 Foundation Course

Gavin took a great care of me, from explaining all about the course to solving an issue with a lost e-mail. So far, the PRINCE2 foundation course is interesting. As for the content of the videos, the lecturer, well, lectures and then quizzes you on the topics in the exam format which is a nice way to check your knowledge.

Nonetheless, there seems to be a problem with a correct delivery of e-mails, which does not reflect good on the company. Had I not badgered Gavin all the time, I would have had neither access to the course nor an explanation of how to access study material as it is not written in the course itself.

It has not been explained at the very beggining that you have to request the exam code and wait for 7 to 24 work days to recieve it. I sincerely hope that I will recieve it asap because I require access to the PRINCE2 book which is included only after you get the code.

UPDATE 5
The company claims they have not recieved my registration form even though I have submitted it on 3. 11. 2024. Today (20. 11) I talked to Ian about it and he assured me he will remedy it. I have made another registration today and I hope I will finally recieve the exam voucher I was promised.

UPDATE 6
After a few inquiries it seems I may be able to recieve my voucher on the 6th of december or sometime before that date.

UPDATE 7 26.11.
So, apparently the issue with delay in the vouchers is because of a technical glitch in their system, which resulted in a backlog of requests and longer-than-expected processing times. I´m glad to hear they are working to solve the technical issues and I hope to recieve my exam voucher in the next 24 hours as was promised.

UPDATE 8 26. 11.
I have recieved the exam voucher, I am at peace.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

good experience, Prince2 Aglie Practitioner

I have studied Prince2 agile practitioner with Study 365 4 years ago and had a very smooth experience, course was helpful, got my exam voucher and exam booked and taken with no hassle and passed first time even though I had brought the package with a re sit exam, just incase. Having the certification definitely did help my career progression and opened up job opportunities.
I have now been back to get a package to renew my certification on this and have had an exceptional customer service experience from Gavin who helped me to decide on the best course and give me the best price. Having studied with them before with no issues, I am comfortable to use Study 365 again and I expect to have the same smooth experience this time.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience with Study365

So I signed up to Study365 to study Prince2 project management foundation and practitioner course with free resit exams in 2023 but you get a year to complete the exam hence my review in 2024. I found that the online modules are a prerecorded video which helps explain the different chapters of the Prince2 PM book. So to me its like an audiobook explaining how to understand what your reading in the e-book they supply and how best to interpret and apply the methods. Plus they do online weekly classes to go over some of key chapters which helps prepare for the exams. When you sign up for study365 courses you get 365 days access to their material and they provide a day counter so you know when it ends. When you apply for the exam voucher you get 365 days to use it so make sure you've made all your notes before you lose access to the audio aspects. Overall happy with what i paid for, the resources, the support. Feel free to message me if you have any questions. Zak

25 de outubro de 2024
Avaliação não solicitada

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