styleeo.com Avaliações 

96
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I received a broken product, they refused to refund or offer a replacement. The product was poorly made and barely resembled what was sold. I would never recommend buying a product from them

Avaliado com 5 de um total de 5 estrelas

I have received numerous compliments and subsequent inquiries about where I bought this case. NO unsightly, irritating clasp and the folio design flops closed when you store it or place it down, aide... Ver mais

Avaliado com 1 de um total de 5 estrelas

Took forever to receive. Advertised 7-10 days for delivery, turns out that meant 7-10 business days after we finally ship your product. Took nearly 3 weeks to receive. Yes, this did still meet the gui... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The item wasn't as advertised, the pictures show the lip on the edges coming up and somewhat covering the phone but the actual product barely had enough to cover the edges. Return communications were... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(96)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

No return policy or willing to work with customer

Order error and it was not taken care of. Have an item that can't be used.

28 de agosto de 2022
logotipo da styleeo.com

Resposta da styleeo.com

Hello CGorin, thanks for the feedback. Our record shows that, you ordered the wrong product and we gave you an option to get the replacement product but you did not accept that offer. If you have any question please feel free to contact us anytime.

Regards
Styleeo

Avaliado com 1 de um total de 5 estrelas

Ordered IPhone 6 case

Ordered IPhone 6 case - received case for IPhone 6s Plus - mis-labeled as case “for IPhone 6 6s Plus” - customer service representative refused my request for exchange - offered refund subject to return policy - and demanded additional payment of purchase price to deliver case for IPhone 6. Seller should have authorized exchange because problem caused by misleading item description confirmed by misleading label on item delivered (“for IPhone 6 6s Plus”).

23 de agosto de 2022
logotipo da styleeo.com

Resposta da styleeo.com

Hello Peter, thanks for the feedback, Our record shows that you bought the case for iPhone 6 Plus and you recieved exact product. We have provieded you the return instruction but you failed to return the product. There is no misleading in our varients labels. They are crystal clear. We did not demand any additional payment. We offered you second case on extra discount if you do not want to return the product.

Regards
Styleeo

Avaliado com 1 de um total de 5 estrelas

Cheap Plastic

In the description it was saying how strong and reliable it is, but when I got the phone case, it was cheap plastic that I would never put on my phone so therefore it was a total total waste of my money.
If you think your product is that good then you should honor customer service and make your customers happy by giving them a refund or send them a different item you think might change their mind.

11 de junho de 2022
logotipo da styleeo.com

Resposta da styleeo.com

Hello Shelly, thanks for the feedback. Sorry to hear about you did not like the product.
This product is made of shockproof TPU and PC. Majority of the phone cases in the market are made of TPU.

A TPU material phone case is a cover made from thermoplastic polyurethane that’s designed to protect your cell phone from getting scratched.
Thermoplastic polyurethane or TPU is an excellent material for cell phone cases because it works well to protect your device, and they come in a wide variety of colors, designs, and sizes.

TPU material phone cases are flexible because this material has a high elasticity rate and they are shock absorbent.

Unfortunetly there is no other material that can match the quality of TPU.

We have other material cases in our store such as liquid silicone, PU leather and genuine leather cases.

Regards
Styleeo

Avaliado com 5 de um total de 5 estrelas

Styleeo had exactly what I was looking…

Styleeo had exactly what I was looking for at a great price. It was a gift that was loved. The whole process was easy and the delivery was prompt with plenty of time to spare. Could not have been happier. Thanks.

4 de abril de 2022
Avaliado com 1 de um total de 5 estrelas

High quality but unusable

This case only attaches to the phone on the upper part and the bottom part remains loose. It is very cumbersome to handle and operate. I tried to return it but they wanted me to send it to Australia for a refund. The shipping alone costs more than the case and it is non-refundable! The case itself is high quality but unusable under this condition.

1 de abril de 2022
logotipo da styleeo.com

Resposta da styleeo.com

Hello Ricardo,
Thanks for the feedback.
The phone case you bought is designed according to the phone structure. Samsung Z Flip 3 is a folding phone. No matter what wallet phone case you use for your phone it is always going to be loose either in the middle or at the bottom because of the structure of your phone.

If you have any questions please feel free to contact us.

Regards
Styleeo

Avaliado com 5 de um total de 5 estrelas

Classy merchandise

I have received numerous compliments and subsequent inquiries about where I bought this case. NO unsightly, irritating clasp and the folio design flops closed when you store it or place it down, aided by the built-in magnet. Really convenient and the case protects not only the face of the phone in most cases from breaking should you drop it but also protects the back.

31 de março de 2022
Avaliado com 1 de um total de 5 estrelas

Beware Styleeo

I ordered a case for a samsung A series phone, which I though would fit all A phones...my fault. They did not give measurements in the description. I checked the return/refund policy and they offered a money back guarantee....but they did not disclose that your returns had to be sent to Australia and there would be a restocking fee. So in returning the case, I would see no refund. Also, I might mention that I found you can buy the same case for under $10 direct from the megshi company that styleeo is charging $39 for. This company is a true rip-off. Do not buy from them. I am a senior citizen on a fixed income and cannot afford to buy another one.

25 de janeiro de 2022
Avaliação não solicitada
logotipo da styleeo.com

Resposta da styleeo.com

Hello Lisa Kopchak,

Thanks for reaching out. We can understand your concern about this purchase. We apologise for any inconvenience.

Our policies are transparent. We are based in Australia, and our address is also mentioned in our policies and contact us page.

We have all the necessary information on our product page, such as phone varients information and instructions to check your phone model. We have sent you an email about the restocking fees reason.

For more information, please get in touch with us via our support page https://styleeo.com/pages/contact-us.

Regards
Styleeo

Avaliado com 1 de um total de 5 estrelas

Note 9 case interferes with S pen - Faulty design and they say its not their problem!

Ordered a flip case cover for my Samsung note 9...took a few a weeks to arrive. Looked good and fit well BUT immediately noticed that my S Pen thats stored in the phone would not charge and became disconnected or not synced with phone. Turns out that the magnets on the front and back of the came interfere with the phones normal operation when it comes to the S-pen. This means every note 9 case they sell creates problems a ith rhw phone. Vijay at styleeo says it not their problem and is blaming Samsung.....Vijay also said its not their problem that accessories are affected....how is it that the S pen that came with the phone and is stored inside the phone is an accessory. I simply asked foe a refund and a paid return label....they said its not their problem and sorry to disappoint.
Pretty crappy customer service overall. This is not about the 20 bucks but the principle. If you make a defective product that is 100% going to be an issue with the note 9 then its a crappie design and no ones problem except the company selling them. I'll be writing reviews on this company everywhere I can find them. Vijay....is it really worth 20 bucks to stand your ground on a defective product........Real customer service helps your business grow....anything else helps it die......so I guess we're going the anything else route......your choice Vijay!

25 de dezembro de 2021
Avaliação não solicitada
logotipo da styleeo.com

Resposta da styleeo.com

Hello Marc Stevens,

Thanks for the feedback.

Our record shows that your order was delivered in 10 days including our order processing time.

About the S-Pen issue, Samsung website already mentioned this issue with all the magnetic phone cases, not just our case.
This is the hardware issue from the Samsung. Nothing to do with a phone case.

https://www.samsung.com/hk_en/support/mobile-devices/does-magnetic-materials-affect-s-pen-action/

We did not refused to refund.
Once we received the product we will issue your refund.

If you have any question or queries please contact us anytime.

Regards
Styleeo

Avaliado com 5 de um total de 5 estrelas

Phone cover

I purchases a phone case although it took a while to arrive maybe 3 weeks.
I made a wrong selection wrong case.
I emailed and at first looked like it was too bad for me.
Styleeo came to the party . I posted my wrong case covering back. I received new one just other day.
It's a good case. The problem was my selection.

1 de dezembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Alison,
Thanks for the feedback.

About the shipping time, Our record shows that we received your order on the 21st of October and delivered it on the 29th of October.
Sorry to say it did not take 3 weeks. It took 8 days for deleivery. The estimated time for delivery on your order was 8-15 days.

If you have any questions or any queries please feel free to contact us.

Regards
Styleeo

Avaliado com 4 de um total de 5 estrelas

High quality product

High quality product. Made well and exactly as described. Time to receive was a little long. Would order this company’s products again. Wish they offered a cross-body shoulder strap.

30 de novembro de 2021
Avaliado com 1 de um total de 5 estrelas

Never received package and it’s been…

Never received package and it’s been almost 2 months

17 de novembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Marcus Wright,

Thanks for the feedback.
Sorry to hear about the shipping issue.
According to the tracking USPS is holding your parcel for some reasons. Please contact your local USPS to collect your parcel.
We have sent more details to your email.

Regards
Styleeo

Avaliado com 2 de um total de 5 estrelas

This case did not provide an ample hole…

This case did not provide an ample hole in the back to accommodate the iPhone 13 pro's three lenses.

16 de novembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Frances Pruyn,

Thanks for the feedback.
Sorry to hear about the product issue.
Phone cases are designed according to the shape and size of the phone models.
Our record shows that you have bought the case for iPhone 13 not iPhone 13 pro.
iPhone 13 and iPhone 13 pro both has different camera design. Sorry to say you have bought the wrong product.

If you like to get the case for iPhone 13 Pro please contact us at contact@styleeo.com

Regards
Styleeo

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