styleeo.com Avaliações 

96
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I received a broken product, they refused to refund or offer a replacement. The product was poorly made and barely resembled what was sold. I would never recommend buying a product from them

Avaliado com 5 de um total de 5 estrelas

I have received numerous compliments and subsequent inquiries about where I bought this case. NO unsightly, irritating clasp and the folio design flops closed when you store it or place it down, aide... Ver mais

Avaliado com 1 de um total de 5 estrelas

Took forever to receive. Advertised 7-10 days for delivery, turns out that meant 7-10 business days after we finally ship your product. Took nearly 3 weeks to receive. Yes, this did still meet the gui... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The item wasn't as advertised, the pictures show the lip on the edges coming up and somewhat covering the phone but the actual product barely had enough to cover the edges. Return communications were... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(96)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I have never received it.

14 de novembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Linda Jordon,

Thanks for the feedback.
Sorry for the shipping issue. Your order is still stuck in transit. It seems like USPS have lost your parcel.
In these sort of situations we simply reship the product or refund the customer.
Our record shows that you never contacted us regarding the shipping and decided to go through your bank. You have already received your refund.

If you have any question please feel free to contact us.

Regards
Styleeo

Avaliado com 1 de um total de 5 estrelas

The case did not fit the phone as…

The case did not fit the phone as advertised.

11 de outubro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Robert,

Thanks for the feedback.
Our record shows that your order was delivered on the 18th of September. You never contacted us regarding the product issue. Can you please contact us on our customer service email - contact@styleeo.com

Regards
Styleeo

Avaliado com 1 de um total de 5 estrelas

I’m sorry but I never received the…

I’m sorry but I never received the package I can not give you a good rate because product never showed up

24 de setembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Edwin,

Thanks for the feedback,
Our record shows that your order was successfully deliverd to your address on the 31st of August at 12.42 PM.
If you have any concerns or issues please contact us on our support email - contact@styleeo.com

Regards
Styleeo

Avaliado com 5 de um total de 5 estrelas

The wrong size case was initially sent

The wrong size case was initially sent. I sent customer service an email and they responded right away. They told me to keep the one they sent and will send out the right size. Very quick to fix the problem. Very nice case, highly recommended

22 de setembro de 2021
Avaliado com 1 de um total de 5 estrelas

Weak magnetic clasp on phone case

11 de setembro de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Mortimer Bragg,

Thanks for the feedback,
The magnetic clasp in wallet cases can not be so strong because it can affect the usability of the phone such as GPS signals and compass on your phone.

Some GPS apps, such as Google Maps, rely on the compass to determine your location. Other apps, specifically game apps, also rely on compass readings. If your compass becomes corrupt, these apps could become nearly impossible to use.

Magnets in these wallet cases contain enough strength just to keep the flip cover in place and keep it close when not in use.

If you have any questions or queries please contact us on our support email - contact@styleeo.com

Regards
Styleeo

Avaliado com 5 de um total de 5 estrelas

Overall

Overall, excellent service and very happy with the product. There was a major delay for delivery due to COVID, but they rectified it as soon as they knew.

Highly Recommend. Would purchase again.

18 de agosto de 2021
Avaliado com 1 de um total de 5 estrelas

Wrong case model received twice

I ordered a cover for my new phone. Shipping/delivery was very long. I finally received the beautiful cover I ordered, but it was for a wrong phone model. I sent a request via email. They responded very quickly, asked for a photo of the phone cover and my phone and said they will send a correct case right away. A couple of weeks later a received the case for the same wrong model again! They refunded my money and I have two phone covers that I won't use. Customer service was quick and great, but I never got the phone cover I needed after waiting for about 5-6 weeks in total. Be careful if you are ordering phone cover for Samsung S21 Ultra.

10 de julho de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello VM,

Thanks for the feedback,
We are sorry for an experience like this. Our fulfilment centre made some mistakes and we are working on it to avoid these sort of mistakes in the future.

Delivery time was according to your location and the estimated time for delivery given at the checkout 10-15 days.

Please contact us on our support email at contact@styleeo.com

Regards
Styleeo

Avaliado com 3 de um total de 5 estrelas

Case is great

Case is great. Shipping is horrible. Took a month to receive.

8 de julho de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hi, there,

Thanks for the feedback,
Our record shows that, your order was delivered in 14 days.
The estimated time for delivery was given at the checkout was 10-15 days according to your location.
Sorry to say your order did not take a month for delivery.

Please contact us at contact@styleeo.com for any questions or queries.

Regards
Styleeo

Avaliado com 4 de um total de 5 estrelas

Took a long time shipping and receiving…

Took a long time shipping and receiving product

22 de abril de 2021
logotipo da styleeo.com

Resposta da styleeo.com

Hello Rober Mock,

Thanks for the feedback,
Our record shows that, your order was delivered in 15 days including our order processing time. The estimated time for delivery was given at the checkout was 10-15 business days.

If you have any other queries please contact us at contact@styleeo.com

Regards
Styleeo

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