The ordering and shipping went fine. I noticed on one of my new seals a manufacturing defect: there is a solid polymer stiffener which is completely enclosed with the soft seal, inside of the seal,... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I recently needed drain hoses for my SubZero refrigerator and freezer. I was surprised to find the exact part given my unit is 40 years old (still running). Service was quick.
I wasn't sure about the fitment of the door latch for my older wolf oven as the photo and part number didn't match my replacement part diagram. Their parts department was able to assure me that the pa... Ver mais
A empresa respondeu
The parts I needed to order for my Sub Zero refrigerator/freezer were in stock and shipped a promised.
Detalhes da empresa
Escrito pela empresa
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Informações de contato
4297 N Cotton Ln, 85340, Litchfield Park, Estados Unidos
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excelente
147 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service and quick turn…
Great customer service and quick turn around. Double checked my part number for to serial # to make sure I ordered compatible parts.
29 de maio de 2026
Resposta da SubZeroParts.com
Hi Jay,
Thank you for your kind review and for taking the time to share your experience.
We're very glad to hear that our team was able to help verify the part number and serial number to ensure you received the correct compatible parts. We always believe that taking a few extra minutes to confirm compatibility can save our customers time, money, and frustration.
We truly appreciate your trust in us and are grateful for the opportunity to assist with your repair needs. If you ever need help with parts, model verification, or technical questions in the future, please don't hesitate to reach out.
Thank you again for choosing us!
I asked how many sensors were in the…
I asked how many sensors were in the model 700 TF and was told 1 however there was two.Other than that service was good
29 de maio de 2026
Resposta da SubZeroParts.com
Thank you for your feedback, Alfred.
We appreciate you taking the time to share your experience. We apologize for the confusion regarding the number of sensors in the Model 700TF. We always strive to provide accurate information, and we appreciate you bringing this to our attention.
We're glad to hear that, aside from this misunderstanding, you were satisfied with our service. Your feedback helps us improve and better assist our customers in the future.
Thank you again for your business, and please don't hesitate to reach out if you need any further assistance.
Great customer service,Fast Shipping
29 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your review! We’re glad you had a great experience with our customer service and fast shipping. We truly appreciate your support.
Fixed it!
I had an older model Sub Zero refrigerator. The ice bucket slider on the one side broke. Just had to give the model number and they were able to send me the correct part. Great service. Fast delivery.
26 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your review, Carol!
We're delighted to hear we were able to help identify the correct part for your older Sub-Zero refrigerator and get it to you quickly. Thank you for trusting us with your repair, and we appreciate your kind words about our service. Enjoy your fully working refrigerator!
Total Experience
Easy product identification, fast delivery, reasonable price and quality product-what’s not to like? Thank you.
30 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind review! We’re glad the part was easy to identify and arrived quickly. We truly appreciate your business and support.
Good sales team
The sales team made sure I got the exact part needed. My sub zero refrigerator is celebrating 40 years and glad I could still order parts for it. Thank you SubZero Parts
28 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind review. We are very glad our team was able to help you find the exact part you needed for your Sub-Zero refrigerator. It is always rewarding to hear that these great appliances are still going strong after 40 years, and we are proud to help keep them running. We truly appreciate your trust and support.
Concise website and prompt service
Concise website made finding the correct part for my older SubZero easy. Representative Bayan responded immediately and took care to reconfirm the part and kept me informed by email. My gasket arrived in perfect shape very quickly. Great service.
14 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your thoughtful feedback. We are pleased to hear that our website made it easy to find the correct part and that Bayan was able to respond quickly, reconfirm the part, and keep you updated throughout the process. We are also glad your gasket arrived quickly and in perfect condition. We truly appreciate your support and your kind words.
Exact replacement part with fast…
Exact replacement part with fast shipping.
14 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your review, Anthony. We are glad to hear the part was an exact replacement and that it arrived quickly. Our goal is to make ordering genuine Sub-Zero and Wolf parts as easy and reliable as possible, and we truly appreciate your support.
Very responsive and helpful
Bayan from customer service has been very responsive and helpful in finding the correct part for my fridge. Thank you Bayan!
21 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind words, Alice. We are very pleased to hear that Bayan was responsive and helpful in finding the correct part for your fridge. We will be sure to share your feedback with him. We truly appreciate your trust and support.
No wrong parts
I ordered two orders !
All part came quickly and correct the second order I forgot to add serial number and model number. I received an email saying they will not ship until they have the serial number and model number. How genius is that? No wrong parts great company. I’ll definitely use them again.
5 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your thoughtful review, Jonathan. We are glad both orders arrived quickly and correctly. We especially appreciate your recognition of our model and serial number verification process. Taking the extra step to confirm appliance details helps ensure our customers receive the correct genuine part the first time. Thank you again for your trust, and we look forward to helping you again in the future.
Customer service was great
Customer service was great! Guaranteed the right part for the job part was mailed out immediately upon confirmation of model and serial number that the part would fit! Don't be fooled by the imitators out there make sure you shop with the real deal and you're guaranteed satisfaction five stars all the way thank you
28 de abril de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much, Jim, for your thoughtful review. We truly appreciate your trust in our team. We are glad we could help confirm the correct part using the model and serial number and get it shipped out quickly. Thank you as well for recognizing the importance of choosing genuine Sub-Zero parts and reliable support. Your feedback means a lot to us.
Professional response
Professional response , asked me for the model number to confirm the right part which is great .
24 de abril de 2026
Resposta da SubZeroParts.com
Thank you for your review. We are very glad to hear that our team’s response was helpful and that confirming the model number helped ensure you received the correct part. We always want our customers to feel confident they are ordering the right genuine part for their appliance. We truly appreciate your support.
Very nice people to work with
Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine electrical connection did not match; neither did the manufacturer recommend adapter. Thus, i had to return the unit. Return policy is strict but Anastasia was extremely pleasant to work with. I should have followed my wife’s advice from the beginning and called a repair person!
3 de maio de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for updating your review — we truly appreciate it.
We’re glad to hear that your overall experience with our team was positive, and it was a pleasure assisting you.
Thank you again for your understanding and kind words — it really means a lot to us.
Quick response from customer service
Quick response from customer service to verify the proper replacement part number for our Wolf Speed Oven door hinge. Disappointed in Wolf that the original OEM hinge was clearly a poor design since others have experienced the same failure I had. Given the replacement hinge is longer and a stronger metal design Wolf was aware of this issue.
Good to know that Subzero Parts provides great service since we may more issues in the future.
27 de abril de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind words — we truly appreciate your feedback!
We’re glad we could assist you in identifying the correct replacement part and help get your unit back in working order. We understand how frustrating recurring issues can be, and we always aim to provide the most reliable solutions available.
If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help.
Great service
I asked for help to find the correct part. Quick answer. Good communication. Product as described.
24 de abril de 2026
Resposta da SubZeroParts.com
Thank you so much for your kind words!
We’re happy to hear that you had a smooth experience and that the part worked as expected. It means a lot to us.
We’ll be here anytime you need assistance again!
Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range
Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving the parts that I needed. Thank you!
20 de abril de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind words!
It was truly our pleasure to assist you in finding and verifying the correct parts for your Wolf range. We're glad everything arrived as expected and that the process was smooth for you.
Your feedback means a lot, and we really appreciate your trust. If you ever need help again, we’ll be happy to assist.
Resposta da SubZeroParts.com
Thank you for your feedback!
We’re glad to hear you received the correct part and everything worked out as expected. That’s always our goal.
We appreciate your support and are here anytime you need assistance again.
Resposta da SubZeroParts.com
Thank you for your feedback!
We’re glad to hear your part arrived successfully. If you need any assistance or have any questions, feel free to reach out—we’re always here to help.
I was happy to have someone actively…
I was happy to have someone actively seek out to confirm I ordered the correct part. They were very prompt in fulfilling my order once it was confirmed.
10 de abril de 2026
Resposta da SubZeroParts.com
Thank you for your kind feedback!
We’re glad to hear that our efforts to confirm the correct part and ensure a smooth process made a positive impact. Providing accurate parts and prompt service is always our priority.
We truly appreciate your support and are here anytime you need assistance again.
Resposta da SubZeroParts.com
Dear Dan,
Thank you for your feedback. We’re sorry for the inconvenience caused by the unexpected availability issue.
Unfortunately, the part became unavailable and we were unable to fulfill the order as expected. The order was canceled and a full refund was issued.
We apologize for the inconvenience and appreciate your understanding.
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