Suit Culture Avaliações 

1.104
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had an appointment to pick a suit for me and my groomsmen. Liv was a great help with picking everything out for us and making sure we understood everything what she said. We’ve booked a last minute w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁 Lovely clean and bright store, obviously very popular. In the short time I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the second suit purchased from suit culture for my sons. The quality, fit and look off the suits are perfect. Had to return trousers as they were too tight but they were exchanged without any... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda masculina

Escrito pela empresa

In-store and online retailer


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.104)

343 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service from Kym!

Great service from Kym in the Gateshead,metrocentre branch. Needed a suit for a wedding in May got me kitted out straight away, I also need 8 suits for my groomsmen for my wedding in November and was very helpful with arranging dates and timescales for a visit back to the shop.I highly recommend these guys, I’ve had a few suits off them now.

18 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

We’re really glad Kym was able to get you sorted for the wedding in May and help get everything organised ahead of your own big day in November too. Planning suits for a full wedding party can feel like a lot, so it’s great to hear the process has been made easy for you.
Your continued support genuinely means a lot to us, and we’re looking forward to helping you and your groomsmen get fully suited up later in the year 👔✨

Avaliado com 5 de um total de 5 estrelas

Great service!

Me and my partner were looking at suits for him and his groomsman we ordered his first and he loved it! Went to order the groomsmans and unfortunately online they didn’t have all sizes that we needed. We emailed and they contacted us and managed to sort it all out and get all the sizes! I was so happy with service!
One of our groomsman has come over from Australia and unfortunately the trousers didn’t fit and online most of the sizes were out of stock, I phoned the number given to me previously and was just told none of the sizes would be in until after our wedding date, I was gutted and didn’t know what to do I was a little disappointed with the service on this phone call after having great previous customer service, it was not that they couldn’t get them but more the blunt reply and that was it.
I thought I would just message on Facebook too and I’m so glad I did they were so helpful and told me to contact Wednesday when they should have a delivery. I messaged on the Wednesday and straight away they had already put a pair aside for us and made available for me to purchase online! I’m so grateful for this as we wouldn’t have know what do, 100% good service via Facebook, posted the same day, thank you for saving the day!

15 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

We know how stressful wedding planning can be, especially when people are travelling from overseas and timings are tight, so we’re really glad the team were able to step in quickly, reserve the trousers for you, and get them sent out in time.
It means a lot that despite the stress along the way, you still trusted us to help sort everything out for such an important day. Wishing you an amazing wedding and thank you again for choosing Suit Culture 👔✨

Avaliado com 5 de um total de 5 estrelas

Just bought the Santorini Sky Blazer

Just bought the Santorini Sky Blazer, matching waistcoat with navy blue trousers. Fits perfectly and traveled from Glasgow to Newcastle to get it. Amazing quality and well worth the trip.
Was served by Jazzy who was excellent and helped picking out my sizes and accessories (tie, pocket handkerchief, brogue shoes and double cuffed shirt)

Thank you so much Jazzy …. Great job !

15 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

Thank for your kind review! It’s great to hear everything fit perfectly and that Jazzy was able to help pull the whole look together for you, right down to the accessories. She’ll be absolutely buzzing to read your kind words.
Really appreciate the support and hope you feel amazing wearing it 👔✨

Avaliado com 5 de um total de 5 estrelas

Outstanding service and quality – highly recommended

I recently ordered a suit from Suit Culture for an upcoming wedding, and I was really impressed from start to finish.
My original order arrived promptly within just three days, which was a great start. I did need to exchange one item due to a sizing issue, but the returns process was straightforward and easy to manage.
When I ordered replacement trousers, there was an issue with DPD and the parcel appeared to be lost. Suit Culture stepped in immediately, contacted DPD, and rearranged delivery. Unfortunately, DPD failed to deliver a second time, but when I got back in touch, the response from Suit Culture was excellent.
On both occasions, I spoke with friendly and helpful team members, and I also received prompt, professional email updates. They quickly arranged for another replacement pair to be sent out, which arrived within two working days.
Considering this all took place over the Easter bank holiday period, the level of service was exceptional. The team were efficient, professional, and clearly committed to resolving the issue without hassle.
This is my second or third time purchasing from Suit Culture, and once again, they have delivered both in terms of product quality and customer service. The suits are excellent quality, and the overall experience has been consistently positive.
I would highly recommend Suit Culture to anyone. A big thank you to the team – I will definitely be purchasing from you again.

14 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

We know how stressful it can be when delivery issues happen, particularly when you’re ordering for an important occasion, so we’re really pleased the team could step in quickly and help get everything sorted for you. Although the issues with DPD were frustrating, it’s great to hear our staff kept things smooth, kept you updated, and made sure you received your replacement in time.
The fact you’ve chosen Suit Culture multiple times now is the biggest compliment we could ask for. We’re so glad you continue to trust us for both the quality of the suits and the service behind them.
Thanks again for the recommendation and support — we look forward to helping you again in the future! 👔✨

Avaliado com 5 de um total de 5 estrelas

Slight sizing issue but issue got resolved in the end

Overall Happy with the suit, had a few issues with the sizing and had to get waistcoat swapped outwith the 14 day return period which took some time and caused some problems but everything got resolved in the end so can’t complain.

7 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

Hi,

Please can you send an email to help@suitculture.co.uk with your order details so we can get in contact.

Thank you
Suit Culture Customer Services

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Reanne

Fantastic service from Reanne. So helpful in finding exactly what I wanted. Would highly recommend Suit Culture.

4 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

Thanks so much for your review! Reanne will be so pleased to hear your kind words. Really appreciate the recommendation and support 👔✨

Avaliado com 5 de um total de 5 estrelas

Spent the morning with the lovely Evie

Spent the morning with the lovely Evie. She was very helpful and extremely patient as we didn’t know what we were after. Gave us her opinions when needed and didn’t want to rush us what so ever. Lovely girl and friendly. Would 100% recommend coming to Suit Culture and definitely with Evie, wouldn’t want to deal with anyone else.

6 de abril de 2026
Avaliação não solicitada
logotipo da Suit Culture

Resposta da Suit Culture

Thank you for the review! Evie will be absolutely delighted to hear your feedback — she’s great at making sure people feel comfortable and supported while they decide, so it’s lovely to see that came through in your visit.
Really appreciate the recommendation and kind words 👔✨

Avaliado com 5 de um total de 5 estrelas

I can honestly say the customer service…

I can honestly say the customer service at Suit Culture is the best I’ve ever experienced. From the packaging to the communication, and the genuinely personable replies to emails everything is absolutely spot on.

They’ve truly got customer service down to a tee, alongside offering great quality suits. I wouldn’t consider buying from anywhere else now.

What really stood out was receiving a response to an email I sent on a Sunday over the Easter bank holiday within an hour. That’s what you call exceptional service.

Really impressed — you’re absolutely smashing it. 👏

5 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wedding suits

I’d been looking at different suits for my wedding but couldn’t find one. Me and my partner decided to make a trip to Suit Culture and it was definitely worth it. I liked multiple suits they had to offer, the fit was great and the service was elite. Liv helped us choose different styles and also offered us tips to match to the bridesmaids dresses. She was very knowledgeable and made everything so easy. 5 star service!!

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Third time at suit culture

Purchased my 3rd suit from suit culture over the weekend (always been the bishop Auckland store) Each time I have been in i have been served by different members of staff, but everyone of them have been great. Always on hand to help out and know your sizes without you telling them 😂 They even tie your tie for you if you want them to before you leave so its ready to put straight on.

Will be back again soon!

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I was served by Amy in the Gateshead store 330pm on a Sunday and she was very helpful on what seems a very busy day in store. Thank you

29 de março de 2026
Avaliação não solicitada

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