Ordered a suit. They were extremely helpful when it came to advice on which sizes to choose. When the suit arrived, it was exactly as requested. Any customer relations have been top drawer. I would ab... Ver mais
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Veja o que dizem as avaliações
I have a body shape that doesn't really fit off the peg clothing, as I a gym goer and have a slim waist but wide shoulders. The staff at Suitor were incredibly responsive on email and helped me... Ver mais
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service was ok, the courier company DPD lied about not being able to deliver on several occasions. eventually delivered it 2 days late, they did not put a return label in the box so it delayed sending... Ver mais
A empresa respondeu
From start to finish, Suitor have been incredible. I ordered sizes I thought would fit perfectly and Suitor reached out advising different sizes. My suitbarrived today and it's safe to say if Suit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Suitor is a modern suit hire company reshaping the way people rent and buy formalwear across Australia, New Zealand and the UK. With tens of thousands of happy customers, we’re proud to be making suit hire simple, reliable and stylish for every occasion. We deliver high-quality wool suits and tuxedos directly to your door with the convenience of next-day delivery, free returns, and our exclusive Fit Guarantee. Every hire also includes the option of a backup suit — an extra size of jacket and trousers sent alongside your main order. This gives you complete peace of mind, ensuring you have the perfect fit ready for your event without the stress of last-minute changes. Unlike traditional hire shops, Suitor is 100% online, offering a faster, more flexible and stress-free experience. From browsing our curated collection to delivery and dry cleaning, the process is seamless. And if you’d prefer to own your look, we also offer purchase options on selected suits — giving you the flexibility to hire for one event or buy to keep. From weddings, black-tie galas and graduations to corporate functions, formals and special occasions, Suitor helps every customer look sharp and feel confident. With a growing community across three countries, we’re focused on combining convenience with uncompromising quality. As a Shark Tank-backed business, Suitor is trusted to deliver style, confidence and peace of mind — making modern suit hire effortless.
Informações de contato
Reino Unido
- suitor.co.uk
4,7
Excelente
93 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you Suitor
Thank you Suitor! Great service ordering the suit arrived well before time and everything fitted well with no dramas at all. Ezekiel was great to get into contact with as there was a delay having a public holiday in NZ.
Cheers again Ezekeil
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Suitor
We appreciate the amazing feedback you've given. We’re delighted to hear everything arrived well ahead of time and that the fit was spot on. It’s great to know Ezekiel was able to assist and keep things running smoothly. Thank you for taking the time to share your experience!
Impeccable service from start to…
Impeccable service from start to finish. I can’t recommend the team at Suitor highly enough. I had to make a few last-minute changes to my order and Ezekiel handled everything swiftly and professionally. Especially impressive given it’s the festive period. Absolutely 5-star service. Thanks guys
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Darren, thank you for the fantastic feedback. We’re delighted to hear you had such a smooth experience, even with last-minute changes. Ezekiel will be pleased to know his support made a difference, especially during such a busy festive period. We really appreciate your recommendation and five-star rating. Happy Holiday!
Resposta da Suitor
Hi Christian, thank you so much for the five star review! We’re really pleased to hear you found everything easy to use and that our team made a great impression. We truly appreciate your support!
All's well that ends well...
Purchased a suit for an event. Didn't quite get the right size. Returned the order and subsequently placed a completely separate order for a different package of suit. Had a few teething issues but these were all sorted out - thank you.
Suit quality in itself was good, comfortable to wear and suitable for the event.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Tom, thank you for taking the time to share your experience. We’re pleased to hear that, despite the initial sizing and ordering hiccups, everything was resolved in the end. It’s great to know the suit was comfortable, good quality, and worked well for your event. We really appreciate your patience and your feedback.
I want to write to say thank you Suitor…
I want to write to say thank you Suitor for your customer service after I left a piece of clothing in another city and had to retrieve it by post from the Hotel.
I was skeptical about the method of your suit hire (I'm old school) but it fit me well and I had a good time wearing it, too.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Tony, thank you for taking the time to share this. We are really pleased to hear everything worked out smoothly with retrieving your item from the hotel, and that our team could assist along the way. It is great to know the suit fit you well and that you enjoyed wearing it, even if the process felt a bit new at first. We truly appreciate your kind words.
What an amazing service for an amazing price
What an amazing service. I was stressing so much about picking the perfect suit for my daughters wedding, then getting it tailored to fit and all that extra cost.
Then I found Suitor. The ease of picking a suit, the option to have extra sizes arrive so you can mix and match for the perfect fit, and all for an amazing price.
This was no stress, and perfect.
Thank you 'Suitor'.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Peter, thank you very much for your thoughtful review. We are delighted to hear that we were able to take the stress out of choosing the right suit for your daughter’s wedding. It is wonderful to know that the ability to order extra sizes helped you achieve the ideal fit without the added complication or cost of tailoring. We truly appreciate your kind words and are glad the whole experience felt straightforward and worry free.
Suit Hire Made Easy
I had planned to drop into a formal wear shop to collect a suit for the event, but they’re not as common as they used to be. My co-host suggested I try Suitor instead.
I looked them up online, found exactly what I needed, and 24 hours later the suit arrived at my door — and it fitted perfectly. I even took the $10 option for a second suit, just in case I had my measurements wrong, but the first one was spot-on.
Great job, Suitor!
27 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Wayne, thank you for sharing your experience. We are so pleased to hear that everything worked out smoothly and that the suit arrived within 24 hours and fit perfectly. It is great to know the backup option gave you peace of mind, even though the first suit was already spot on. We really appreciate the kind words!
After a slight mix up with address
After a slight mix up with address, the company went above and beyond at such short notice to get it reordered and delivered within 24 hours! Would 100% use again
15 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Matt, thank you for your wonderful feedback. We’re really glad we were able to get everything turned around quickly for you. It’s great to know the replacement arrived in time and that you’d choose to use us again. We truly appreciate it!
Great Customer Experience and Great Tux
Really nice quality tuxedo and even when I had an issue with my order, Seb was able to amend my order within a minute of raising the chat. All around great customer service and experience.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Brandon, thank you for the lovely review. We’re so pleased to hear you were happy with the tuxedo and that Seb was able to sort things out for you so quickly. It’s great to know the experience felt smooth from start to finish. We really appreciate your kind words!
Fantastic Online Suit Hire Experience!
Fantastic Online Suit Hire Experience!
We hired a suit for my husband through Suitor and the whole process was amazing from start to finish. Everything was done online and it couldn’t have been easier — the website was simple to use, communication was great, and the suit arrived looking absolutely perfect. The fit, quality, and style were all spot on. Such a smooth and stress-free experience with excellent customer service. Highly recommend Suitor for anyone needing a suit hire done effortlessly online!
1 de novembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Patricia, thank you so much for your wonderful feedback. We’re delighted to hear that everything went smoothly from start to finish and that your husband was pleased with the fit and quality. It’s great to know the process felt simple and stress-free, exactly what we aim for. We truly appreciate the recommendation and your kind words about our service.
Superb on-line suit hire company: Suitor
Superb model for hiring suits on line, with the option to buy. Tremendous comms, simple professional graphical instructions on post-hire options. Excellent support staff. Ease of use of the site to aide customer choices. By combining stock in central locations more choice for the customer. Seamless delivery via DHL ensured a top contemporary tux that fitted as if it had been tailored for me. But at a very reasonable local currency rate. I would use Suitor any time!
25 de outubro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Michael, thank you so much for the amazing feedback you have given. We’re delighted to hear that you found the whole process smooth and straightforward, and that the tux fit perfectly on arrival. It’s wonderful to know our communication and online tools helped make things easy. We truly appreciate your kind words and would be more than happy to assist again in the future.
Fast efficient service
Fast, efficient service. Great quality and style
16 de outubro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Philip, thank you so much for your kind words. We're really pleased to hear you were happy with the quality and style, and that our service met your expectations. It’s always great to know our efforts to make things quick and straightforward are appreciated.
The whole experience has been awesome
The whole experience has been awesome. I couldn't find a good quality hire suit anywhere. I took a chance hired from Suitor. The suit was very good quality and the fit was perfect. All inquires via email were answered promptly. Overall a very good service.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Suitor
Hello Steve, thank you so much for taking the time to share your experience. We're delighted to hear that the suit fit perfectly and that you were pleased with the quality. It’s great to know that our team was able to assist you promptly and make your experience with us a positive one. We really appreciate your trust in us and hope to help again for your next occasion.
Backup suit option is handy, but useless.
Backup suit option is handy, but... If the jacket doesn't fit, gues what... Neither does the shirt. Luckily this wasn't the case for me but it renders the whole thing useless and so wasted money.
My shirt however came with s missing button and not even close to being ironed/pressed. Shirt was in terrible state. Midway through the event, a second button was lost, it just broke in half because it's cheap plastic stuff.
Style wise it wasn't my preference but whatever. I'd much rather pay a tiny bit extra and get a personalised fit in the city.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Jeffrey,
Thank you for taking the time to share your feedback and for detailing your experience with us.
Our backup suit option is designed to give customers peace of mind when ordering online. Most customers use it to mix and match jacket and trouser sizes, which is why it’s offered as an optional extra. If you’d like a different shirt size to the one linked to your main order, you can note this in the order notes at checkout and our team will manually adjust it before dispatch. You can also add your preferred shirt size as an individual item to your cart. We’re also working on making the shirt size directly selectable when adding a package to your cart early next year.
We’re genuinely sorry about the condition of your shirt. This isn’t the level of care we expect, and we’re already making improvements including moving to detachable button studs and refining how shirts are pressed and finished before dispatch which has already been implemented into our fulfilment process..
We’ve reached out to you via email and would be happy to further discuss this with you there.
Kind regards,
Suitor
Stress Free
This worked very well for me. Excellent communications and attention to detail from the Suitor team.
Will certainly use again should need arise.
19 de setembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Craig, thank you for your lovely feedback. We're so pleased to hear everything went smoothly and that our communication and attention to detail made things stress free for you. It means a lot to know you’d choose us again, we’ll be here whenever you need us next.
If only all online business delivered like these guys!!!
My experience with Suitor is reflected throughout their review listings. From first contact to delivery and use they are outstanding. My bug bear is poor communication but these guys keep you onside throughout the process and provide a level of aftercare which I would have expected with much higher priced offerings. Great price, great quality, great service …… Solid Suitor fan here!!! ….. thank you 💪💪💪
25 de setembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hello Colin, what a fantastic review! Thank you so much for taking the time to share it. We’re genuinely delighted to hear that you had such a positive experience from start to finish. Clear communication and great service are things we truly value, so it’s wonderful to know that came through. We really appreciate your support!
Excellent service
Excellent service, excellent suit everything about them is excellent.
16 de setembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Shawn, thank you so much for your kind words. We’re really happy to hear that everything met your expectations from the service to the suit itself. Your feedback means a lot to the team and we’re glad you had such a great experience with us.
Ordered late and got a beautiful tux…
Ordered late and got a beautiful tux delivered the next day. Excellent service and super convenient/reliable. They even provided an extra tux (one size up) incase of any sizing issues. Highly recommend.
Top quality tuxedo!
4 de setembro de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Matthew, thank you for the wonderful feedback. We’re so pleased to hear everything arrived on time and that you were happy with the tux. It’s great to know the backup size came in handy and helped make the experience smooth and stress-free. We really appreciate the recommendation and are glad you were pleased with the quality.
I had pants sent too long for my legs…
I had pants sent too long for my legs and didn’t look right taken up, made contact and Suitor express posted me the perfect length.
27 de agosto de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Michael, thank you for sharing your experience. We’re glad to hear that our team were able to get the right fit sorted quickly for you. We always want our customers to look and feel their best, so it’s great to know the replacement trousers worked out perfectly in the end.
I had an outstanding experience with…
I had an outstanding experience with Suitor! The service was exceptional, and I received the perfect suit size in just two days—even after making some changes. Their customer service team was incredibly responsive, helpful, and made sure I got exactly what I needed. I highly recommend Suitor to anyone looking for a quality suit and top-notch service!
22 de agosto de 2025
Avaliação não solicitada
Resposta da Suitor
Hi Adam, thank you so much for your amazing feedback. We're delighted to hear that everything went smoothly and that our team could get the perfect size to you so quickly, even with the changes. It’s wonderful to know you were happy with both the suit and the service, we really appreciate your recommendation and kind words.
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