Sunbasket Avaliações 

3.712
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped... Ver mais

Avaliado com 5 de um total de 5 estrelas

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Ver mais

Avaliado com 5 de um total de 5 estrelas

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Ver mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(3.712)

267 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Super loyal customer

I've been using Sunbasket for more than 10 years, and it's one of the few subscription services I've never once regretted signing up for.

The meal selection is excellent, with plenty of variety to keep things interesting, while also bringing back favorite meals regularly enough that I can count on seeing them at least once a month. That balance between new options and familiar favorites is something Sunbasket does really well.

The ingredient quality has consistently been reliable over the years. Produce is fresh, proteins are high quality, and recipes are well developed and easy to follow. I also feel that the pricing is fair for the value provided, especially considering the quality of the ingredients and the convenience.

What has impressed me most, though, is the customer service. On the rare occasions when I've had an issue with an order, their team has been responsive, helpful, and quick to resolve the problem. Every concern I've raised has been handled to my satisfaction.

After more than a decade as a customer, I can confidently say that Sunbasket has delivered a consistently high-quality experience. I highly recommend it to anyone looking for a meal service that combines great food, dependable quality, and excellent customer support.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Healthy

Healthy, clean ingredients. Real food similar to what folks make from scratch, except it takes less effort, less time, and less shopping. I’ve tried other meal services like Blue Apron which have too much sugar and waste. Sunbasket is legit healthy, organic, and delicious.

3 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Sunbasket

Love Sunbasket! It's a fun way to introduce us to new recipes and ideas. Always fresh and organic. Great options for vegetarians every week! Great customer service too! Highly recommend!

5 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Meals are healthy

Meals are healthy, affordable and taste good. Sometimes the ingredients are not that fresh or spoil quickly, but Sunbasket is good about refunding for those items. I like Sunbasket better than any other food delivery service.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Love the food

Love the food, the flavors, the fact you can eat healthy and organic. But hate all the plastic packaging. It really detracts from the health benefits. If there is an alternative to the plastic, please consider it. I would pay more for no or low plastic packaging of food. Thank you.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Highly recommend 🌞

The recipes are fairly easy to follow and many of them taste good! I would love to see Sunbasket add more anti-inflammatory recipes and more breakfast/lunch options.

Thank you!

5 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I mostly love the recipes and quality

I mostly love the recipes and quality, but every so often there will be rotten meat or greens in the boxes. And I didn’t know ahead of time I needed to report that within one week. Now I know.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I've tried lots of meal services

I've tried lots of meal services, and Sunbasket is the best. They have the biggest veggie portions, and the most flavorful dishes. They also use less plastic in their packaging.

However, sometimes the portions are just too small - a half head of broccoli for 2 people ?! And their meals take more work than needed. There could be a lot more one pot meals with just a few simple modifications. The meals also seen to repeat quite often. And sometimes the cold packs leak.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The food is really good but….

The food is really good but I’ve had repeated issues with the packaging and delivery where the ice packs are all at the bottom so the meals at the top are warm, and then the shipping sometimes they don’t deliver mondays so it ends up being delivered very late or on Tuesday, so it is warm and ruins the meals.

25 de maio de 2026
Avaliação não solicitada
logotipo da Sunbasket

Resposta da Sunbasket

Thank you for your feedback. We're glad to hear you've enjoyed the food, but we're sorry to learn about the repeated packaging and delivery issues you've experienced.

We understand how disappointing it is to receive meals that arrive warmer than expected due to delayed deliveries or concerns with ice pack placement. Your comments have been shared with our team as we continue working to improve our packaging and delivery experience.

Thank you for taking the time to share your experience with us.

Avaliado com 5 de um total de 5 estrelas

Sunbasket has been a game changer...

Sunbasket has been a game changer for my family. Having weekly meals arrive at our doorstep not only takes away dinner meal planning for half the week, but it also provides left over lunches to save us money during the workday. Been a fan of them for years, and plan to continue enjoying their service.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dependable

Dependable, healthy and delicious! We've used Sunbasket for years, and it's never let us down. And anytime something has gone wrong, they fix it immediately.

3 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted

We've been Sunbasket customers for a couple of years now. The combination of good (occasionally great) food and the *lack* of having to decide what to make for dinner has been delightful. Five or six nights a week the answer is either "grab a Sunbasket bag out of the fridge" or "Eat leftovers". For basically $100/week, I couldn't be happier.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We've loved SunBasket!

We've loved SunBasket and have received wonderful orders from them for years! Their meals are delicious and the customer service is exemplary! Unfortunately, we've had some dietary restrictions emerge so we can't order as often as we like. We've got gluten sensitivities and because SunBasket doesn't have a dedicated gluten free kitchen, we've been limited in our orders recently.

5 de junho de 2026
Avaliação não solicitada

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