Superprof Canada Avaliações 

1.586
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I originally was just trying to contact a tutor, but had no idea it would charge me 50$ just to do so. After realizing what had happened, I contacted support right away and received an email from N... Ver mais

Avaliado com 3 de um total de 5 estrelas

I’m currently in China and teaching Chinese online. However I found that since last year I could not login Superprof anymore without VPN. Even worse recently, I haven’t received any lesson notificatio... Ver mais

Avaliado com 4 de um total de 5 estrelas

Although it iss a great platform for people who dont have much experience like me. However, i would say that this have little exposure so its a bit hard to find students here tk actually teach. But it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tutoring on SuperProf has been an exciting journey for me, the platform had enabled me the opportunity to meet diverse kinds of learners and help them fall in love with Chemistry. The platform is al... Ver mais

Detalhes da empresa

  1. Instituição Educacional

Informação fornecida por fontes externas variadas

Superprof is the largest community of passionate teachers in over 1200 subjects. Superprof is present in 28 countries and boasts over 10 million tutors worldwide. Whether you're interested in learning French, guitar, or hockey, Superprof is helping to connect those who want to learn with those who want to teach. We all have something to learn or share. With Superprof ♥, you can share and discover your passion!


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(1.586)

239 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

For the mot part it does what it says…

For the mot part it does what it says it does, and there are some very qualified tutors on there.

The website, though, is very frustrating to use. It consistently shows you people way outside of the parameters you filtered for, and it's really easy to lose your search altogether and have to start again.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Le montant à débourser est inscrit à…

Le montant à débourser est inscrit à nul part. 49 $/ mois c’est très dispendieux.
3 jours avant la fin de mon abonnement, j’ étais incapable de me connecter à mon compte, c’était toujours indiqué « Oups, an error has occurred ». J’ai donc dû annuler ma carte de crédit pour éviter de payer le 49$ du prochain mois.
Les infos sont en anglais

3 de fevereiro de 2026
logotipo da Superprof Canada

Resposta da Superprof Canada

Bonjour Mario,

Nous sommes désolés d'apprendre que certains aspects de la plateforme n'étaient pas immédiatement évidents lorsque vous avez rejoint Superprof.

Les informations concernant nos frais de service sont clairement indiquées sur la page de paiement, dans l'email de confirmation que vous avez reçu, dans notre Centre d'aide, ainsi que dans nos Conditions générales, qui sont toujours accessibles.

Nous nous excusons également pour les problèmes que vous avez rencontrés lors de la tentative d'annulation de votre abonnement.

Notre équipe d'assistance est disponible du lundi au vendredi et peut être contactée à l'adresse hellocanada@superprof.com si vous avez besoin d'une aide supplémentaire.

Best regards,

Avaliado com 5 de um total de 5 estrelas

Smooth Experience

Literally, I just created an account and place my Ads, traffic came in on it own. Although I am seeing less traffic now but at least I am grateful for a platform like this

2 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great site

Site was easy to use, lots of options for subjects and tutors. Details given on the tutor (location, expertise, price, availability) clear and concise in their profile.

3 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Terrible experience

I signed up, to the website, my bank.card was charged $58.00, and I was assigned to a.tutor called Ademola.
ADEMOLA the Tutor, confirmed.his availability to teach me.on the following day at specific time.
The day of the appointment, Ademola didn't.call ,msg.or.sent an email.
Since.my.card was charged, I decided to.call Ademola , inquiring his whereabouts.
Ademola informed that was.driving.on a highway, unable to.talk, however would called me.when reached his destination.
I.waited ,.again, for about 30 to 45.minutes, however Ademola didn't call as he promised
Again , I reached out.to.him once again, inquiring the reason was not available for.tutoring , when he already charged my card.
Ademola mentioned that I had.to pay him, before start tutoring..I was speechless..I informed Ademola that my bank card was charged $58 and he still wanted me.to.pay? ..I was the.one.calling.him, following up.with him .
I refund to.pay again, .it.was a scam.
I.filled a.complaint to have my money refund , however they never returned my money.
I strongly do not.recommend this site.it.is a scam.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Superprof Canada

Resposta da Superprof Canada

Hi,

We are extremely sorry to hear about this unfortunate experience.

In order for our team to conduct an investigation, could you please reply to our request for more information through Trustpilot or contact our support team at hellocanada@superprof.com?

We apologise for any inconvenience caused, and we look forward to hearing from you to resolve this issue.

Best regards,

Avaliado com 5 de um total de 5 estrelas

Superprof, the best teacher platform

Superprof is a trustworthy and well-organized teaching platform. They pay tutors on time (I always receive my money at the end of each month) and actively help them get students through strong visibility and an easy-to-use system. Thanks to their reliability and real support for tutors, Superprof is a platform you can confidently work with.

18 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great

Great, I could quickly find my tutor. And I’m feeling safe paying with this app. The tutors here are very professional.

15 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

Difficulty Cancelling Lessons When Teachers Decline the Request

I’ve recently encountered a recurring issue on the platform. Some teachers contact me to say they cannot offer lessons in French or at the university level, yet the lesson still appears as “booked” on their side. Since they are the ones who decide not to proceed, it becomes complicated for me as a student because the system doesn’t allow me to cancel the request.
For example, Prof. Ali informed me that he couldn’t provide the lesson, but the booking still went through from his side. I’m then left unable to cancel or close the request, which creates confusion and delays.
It would be very helpful if the platform allowed students to cancel in these situations, or if teachers could decline the request directly so that the booking doesn’t remain active.

13 de janeiro de 2026
logotipo da Superprof Canada

Resposta da Superprof Canada

Hi Mary,

Thank you for your feedback. I'm sorry to hear about this situation and for the fact that you were not aware that lessons can be flagged through the website, in case anything arises.

Information about lesson management can be found in our help center, on our chat with the Super Ai bot, or with our team by email at hellocanada@superprof.com

Please don't hesitate to contact us if you need any assistance.

Best regards,

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