Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
My last review was uncalled for due to me not checking the website fully order was full filled as per request and contacting the sales cleared this up. The cylinder in question was of good quality wi... Ver mais
I bought these bubble gasket seals for my older PVC windows and coupled with the wedge gasket seals I previously bought and the high polymer butyl rubber tape I used to reseal around the IGU's my wind... Ver mais
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PV... Ver mais
Detalhes da empresa
Escrito pela empresa
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Informações de contato
Unit 2, 34 Wood Street, M11 2FB, Manchester, Reino Unido
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4,8
Excelente
872 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 53% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service in all respects.
12 de maio de 2026
Avaliação não solicitada
Got exactly what I wanted quickly
4 de maio de 2026
Avaliação não solicitada
Had the ultraframe spares i needed
Had the ultraframe spares i needed, easy to order and v fast delivery. Very good, as usual
30 de abril de 2026
Avaliação não solicitada
I guess be patient 🤷🏻♂️
Hard to leave a review really.
I’ve not had my delivery as there are stock issues.
I’ll leave a proper review when I get my items.
On a plus side I have been kept up to date with delivery/delays.
14 de maio de 2026
Avaliação não solicitada
Resposta da Truly PVC Limited
Thank you for your feedback and for your patience Mark!
I will be in touch tomorrow regarding your order as soon as the stock arrives. Apologies for the delay, and we appreciate your understanding in the meantime
Very quick delivery and great service
Very quick delivery and great service. Would definitely recommend
7 de maio de 2026
Avaliação não solicitada
Great quality items packaged well and…
Great quality items packaged well and delivered quickly. Excellent people
14 de maio de 2026
Avaliação não solicitada
sent the wrong colour
sent the wrong colour, when i emailed them, told me the different colour is the same, just shake the bottle. it is very clearly a different colour. and not cheap.
7 de maio de 2026
Avaliação não solicitada
Resposta da Truly PVC Limited
We’re sorry to hear you’re not satisfied with the colour you received. .
Could you please send us a photo of the item you received so we can review this for you and advise further?
Arrived quicker than expected
Arrived quicker than expected, will packaged. Good price, will use again when required
3 de maio de 2026
Avaliação não solicitada
The communication is excellent and the…
The communication is excellent and the product also. I recommend very highly!
12 de maio de 2026
Avaliação não solicitada
Item was in stock and very promptly…
Item was in stock and very promptly delivered.
8 de maio de 2026
Avaliação não solicitada
We recently bought Zest Acoustic Wall…
We recently bought Zest Acoustic Wall Panels, the quality of the product exceeded our expectations, high quality and very appealing once installed. The level of customer service during all the process to both my wife and myself has been really good. I highly recommend.
5 de maio de 2026
Avaliação não solicitada
Order delivered on time,well packaged
Order delivered on time,well packaged. Very good prices. Had a small issue with its handing. Telephone call answered quickly with a new order sent out.
The company have been very good in their support, goods seem of good quality,not fitted yet though.
Would highly recommend.
4 de maio de 2026
Avaliação não solicitada
Delivery
Placed an order on 30th April had no update about when this was going to be delivered despite following the tracking order page , contacted them and they advised it will arrive today 06.05.26 but it never arrived and tracking information still not available
Sent another email asking when it will be delivered, no response as of yet
30 de abril de 2026
Avaliação não solicitada
Resposta da Truly PVC Limited
We’re very sorry for the delay and lack of communication regarding your order. After investigating this, it appears there was an administration error on our side, and we sincerely apologise for the inconvenience caused.
We understand how frustrating this must have been, especially after being advised of a delivery date that was not met. This is not the level of service we aim to provide as the bank holiday weekend changed the delivery date, sorry.
Please contact us directly with your order details so we can resolve this for you as quickly as possible.
You supplied me with an old style door lock gearbox.
You supplied me with a door lock gearbox which seemed unavailable elsewhere. It is the older style and it arrived the next day!
24 de abril de 2026
Avaliação não solicitada
First class
Clear website, good prices, fast delivery. Also quick and helpful when dealing with a query I had about obtaining additional keys. Thank you. I will be back.
27 de abril de 2026
Avaliação não solicitada
Great service and very helpful staff
Great service and very helpful staff. Thank you.
29 de abril de 2026
Avaliação não solicitada
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