I have ordered a subscription box for my nephews for Christmas and stupidly pressed pay before adding their address. I messaged them and asked them to amend. I didnt expect to hear until after Christm... Ver mais
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Veja o que dizem as avaliações
3 stars because it took them 2 weeks to dispatch the items... They did email to say there was going to be a SMALL delay due to COVID but wasn't expecting 2 weeks... Also sent an email at 2 weeks askin... Ver mais
A empresa respondeu
Birthday box was a lovely surprise for my daughter. Contents were fab, she was particularly delighted with the cocktail shaker/mixer and also the lockdown mug. Dinky wee sweet jar, birthday cake slab... Ver mais
A empresa respondeu
I've used SupplyDrop a few times over lockdown and have never been disappointed. It's been a nice way to give my friends and family a little pick me up during these hard times. Everyone that I've sent... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Inspiring wonder & awe one package at a time. Bringing you gifts, goods & groceries (Same day & same hour delivery in London, Herts, Bucks!)
Informações de contato
The Design Cottage, HP4 3TZ, Berkhamsted, Reino Unido
- hello@wonder-awe.com
- supplydrop.me
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Alan, I'm Zoe from the Customer Happiness team. Thanks so much for taking the time to leave us this review and I'm so please you were happy. I hope we get the chance to serve you again in the future! Zoe xx
Very happy with product and delivery.
9 de fevereiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Susan, I'm so pleased to hear you're happy and thank you for taking the time to leave us this review. We really appreciate it! Have a lovely weekend and please feel free to let me know if there's ever anything I can assist you with (hello@wonder-awe.com), Zoe xx
Brilliant service good buy
6 de fevereiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi there, thanks so much for taking the time to leave us a review! I'm so pleased you're happy with the service and I hope we get the opportunity to serve you in the future :) Zoe xx
Good experience
Good experience. Good at sending updates throughout and my items were delivered in good conditions.
3 de fevereiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Hind! It's Zoe from the Customer Happines team - thank you for taking the time to leave us this review, if you ever need anything in the future you can always reach me directly at hello@wonder-awe.com and I'd be more than happy to help! Zoe xx
Waste of money
Bought 2 Dye pods, they ruined the clothes I was dying, done everything as it states on the instructions. Turned white stuff purple yellow pillow cases blotchy. So everything had to be thrown out waste of money
3 de fevereiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Anna-Lisa, I'm Zoe from the Customer Happiness team. I'm so sorry to hear the dye pods you bought didn't suit your clothing - I know that must have been very frustrating. As we're a platform that sells a wide range of products manefacturered by other companies, I don't have any insight into why this may have happened. But if there's anything you do think I can assist with, please know you can always reach me directly at hello@wonder-awe.com and I'd be happy to help however possible! Zoe xx (Customer Happiness team)
Fantastic fast service
Fantastic fast service. Will be ordering again in future!
28 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hello! Thank you so much for taking the time to leave a review for us and I'm genuinely looking forward to us being able to serve you again in the future. If there's anything you ever need, please feel free to contact me at hello@wonder-awe.com and I'd be more than happy to help, Zoe xx
3 stars because it took them 2 weeks to…
3 stars because it took them 2 weeks to dispatch the items... They did email to say there was going to be a SMALL delay due to COVID but wasn't expecting 2 weeks... Also sent an email at 2 weeks asking them what had happened and the next day they dispatch the item (so wondering weather it was forgotten) and they don't reply to my email asking why it hasn't been sent yet. Overall ok
27 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Dan, it's Zoe from the Customer Happiness team. I'm so sorry we weren't able to manage expectations when we were hit with a covid outbreak. As a small team and being our first time (luckily) dealing with this, we weren't able to anticipate exactly what the impact of that would be. I know this can be very frustrating as a customer. I really appreciate your patience and also your feedback, which helps us understand the impact these sort of situations can have on customers so we can improve. If you have anything else you'd like to share with me, or if you need any help you can always reach me at hello@wonder-awe.com and I'd be more than happy to assist! Zoe xx
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Gavin, I'm so sorry for the delay in responding to your review - thank you for taking the time to leave us one, it means a lot and we appreciate it. I hope we get the chance to serve you again in the future! Zoe xx (Customer Happiness team)
Excellent service
I was kept up to date with delivery date and got the items very quickly
27 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Sylvia, I'm so sorry it's taken me so long to reply to your review. I'm glad you were happy with our service! If you ever need anything in the future, I'm always here to help on hello@wonder-awe.com. Have a lovely day and I hope we get the chance to serve you again, Zoe xx (Customer Happiness team)
Great fast & personal service
Great fast service with added bonus of charming email explaining my delivery of Marigolds could be slightly delayed - which it wasn't! Loved the personal touch with 2 kisses after the signature!! Will always use this company again whenever possible.
23 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Jani! I'm Zoe from the Customer Happiness team. Thank you so much for taking time to leave us this review and I'm so thrilled that you're happy! I've passed on this message to Tara and know you've made her day :) If you need anything in the future please don't hesitate to get in touch with me, you can always reach me directly at hello@wonder-awe.com. Have a lovely rest of your day! Zoe xx
good service
22 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Robert, it's Zoe from the Customer Happines team. Thank you for taking the time to leave us this review, we really appreciate it as it helps us know how we're doing so we can keep improving. Have a lovely day and if you ever need help in the future please feel free to contat me at hello@wonder-awe.com and I'd be more than happy to assist, Zoe xx (Customer Happiness team)
Very quick delivery
21 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Christine! Thank you for taking the time to leave us this review and I apologise it's taken me awile to respond here. I hope we'll be able to serve you again, and if you ever need any help you can always reach me personally at hello@wonder-awe.com, Zoe xx (Customer Happiness team)
Good service and fast delivery.
21 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Tracy, thank you for taking the time to leave us this review and I'm so glad everytrhing went smoothly! I hope we'll ge the chance to serve you again, have a wonderful rest of your day, Zoe xx (Customer Happiness team)
Great products,well priced.
21 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Thomas, thanks so much for leaving us this review and I'm pleased you're happy! I hope we get the chance to serve you again in the future, Zoe xx (Customer Happiness team)
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Marta! I'm so pleased you're happy and everything went well, if you need anything in the future dobn't hesitate to get in touch with me directly at hello@wonder-awe.com, Zoe xx (Customer Happiness team)
Quick delivery of items that I find…
Quick delivery of items that I find difficult to find elsewhere. Well packaged and would definitely use again.
16 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Faye, thank you for these kind words, I've made sure our warehouse has seen it as I know they work really hard to ensure everyone is happy with their order. I'm looking forward to getting the chance to serve you again and you can always reach me directly at anytime on hello@wonder-awe.com! Zoe xx (Customer Happiness team)
Excellent with great customer service
Excellent. Price lower than found elsewhere. Delivery was slow, but kept updated throughout and still arrived in time for what I needed it for. Customer services reply quickly.
Overall very good
Thanks
14 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Stephanie, thank you so much for this review. We know everyone is busy and it means a lot to us when people take the time to share their experience with us! If there's anything I can help with in the future don't hesitate to get in touch at any time at hello@wonder-awe.com and I'd be more than happy to assist, Zoe xx
Quick Delivery and wine is very good!
10 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Steve, I'm so glad everything went well and you enjoyed your wine! I'm sorry for the delayed response but I wanted to ensure that I got back to you here. If there's every thing you need in the future, please don't hesitate to get in touch and I'd be mor than happy to help, Zoe xx
Just what I ordered !!!
Items exactly as ordered although came through with notification delivery 04th Jan got them on 31st … but no issues with that ! It’s excellent !
9 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Ms Harker, I apologise it's taken us awhile to respond here but I wanted to ensure we did so to thank you for taking the time to leave this review for us! I know it is an effort to do so, it's such a help for us to get feedback so we can keep improving. I hope we'll get to serve you in the future and if there's anything you need you can always reach me directly on hello@wonder-awe.com and I'd be more than happy to help, Zoe xx (Customer Happiness team)
Quick
Quick, problem free service. Had an item in stock that I could not get anywhere. Delivered on time. Well packed. Clear communication. Good service overall.
8 de janeiro de 2022
Resposta de Wonder & Awe (formerly SupplyDrop.me)
Hi Vipul, I'm so pleased you're happy with the service and everything went well! I'm sorry it's taken us awhile to get back to you here, but I wanted to ensure we did so as every review means a lot to us and we appreciate you giving us that time. If you need any help in the future I'm always available at hello@wonder-awe.com and would be more than happy to assist, Zoe xx
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