Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.
A empresa respondeu
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Ver mais
A empresa respondeu
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Suttons & Robertsons
Escrito pela empresa
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Escrito pela empresa
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Informações de contato
127 Victoria Street, London, SW1E 6RD, London, Reino Unido
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Excelente
336 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very Professional
The Brompton Rd store staff are particularly friendly & helpful,
Offering support and trustworthy advice,
They have a perfectly matched team of professionals there,
I highly recommend
Thank you
9 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are pleased to hear that our South Kensington Store Staff could provide you with a friendly and helpful service.
We hope to hear from you in the near future.
excellent service
10 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you in the future.
It was a very professional service and…
It was a very professional service and was really helpful would throughly recommend my friends and family
13 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your wonderful review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you in the future.
The service end to end was very professional and efficient
The service end to end was very efficient and professional. The initial quote received by Suttons and Robertsons was over 20% more than others that I had enquired with.
My jewellery was sent to the Victoria branch and was received on a Saturday. The Assistant Manager (Ruth) was very helpful. Even though she was not able to process my payment on the same, she was very transparent about this and prioritised it for Monday.
End to end, it was a very seamless process and I would definitely return to Suttons and Robertsons in the future for any buying/selling.
12 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your wonderful review and for choosing Suttons and Robertsons. We’re delighted to hear you found our service professional, efficient, and transparent, and that Ruth at our Victoria branch was so helpful. We pride ourselves on offering competitive quotes and a seamless process for jewellery buying and selling, and we look forward to welcoming you back in the future.
Very professional
Very professional. I felt confident I was doing the right thing for me.
10 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you were happy with the professional service that you received and that you felt it was right.
We look forward to hearing from you.
The assistant who looked after me was…
The assistant who looked after me was very efficient and helpful
30 de julho de 2025
Resposta da Suttons & Robertsons
Thank you for your kind feedback. We are delighted you had a great experience transacting with us at our Victoria Street pawn shop. Please don't hesitate to get in touch if we can help any further.
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to seeing you soon.
You staff are generous and…
Your staff are generous and professional. They are a credit to your business.
25 de julho de 2025
Resposta da Suttons & Robertsons
Thank you for your enquiry.
We appreciate the kind words about our Staff Team.
We look forward to hearing from you in the future.
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are pleased to hear that our team could provide you with an excellent, professional and efficient service.
We look forward to hearing from you in the future.
Friendly and efficient!
Friendly service good customer service and speedy payment.
It wasn’t easy for us to get to the shop so they organised and paid for the postage of the ring. Happy with the amount offered. I would recommend.
6 de julho de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that our team could provide you with good customer service and that we could assist in the postage of your item.
We look forward to hearing from you in the near future.
Honest and Trustworthy service
Have made two visits to the store recently ...both Kerry and Ruth were very friendly and helpful,very knowledgeable professional and informative at all times giving an honest and trustworthy service and always keeping me in the loop.
Excellent all round
4 de julho de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your review.
We are pleased to hear that both Ruth and Kerry could provide you with a friendly, helpful and knowledgeable service.
We look forward to seeing you in the near future.
Fair quote and quick payment!
Really friendly and helpful team. I was offered a fair quote for my necklace and received payment the same day. Would definitely recommend!
9 de julho de 2025
Resposta da Suttons & Robertsons
Thank you for your kind review.
We pleased to hear that our team could provide you with a friendly and helpful service, and that you are happy with the price that you were offered.
We look forward to hearing from you.
Resposta da Suttons & Robertsons
Thank you for your review.
We are pleased to hear that our staff could provide you with a friendly, knowledgeable and efficient service.
We look forward to hearing from you.
Quick, easy transaction. Great communication.
19 de junho de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that the transaction was quick and easy.
We look forward to hearing from you in the near future.
Always great to deal with
Always great to deal with, friendly and fair and efficient
1 de julho de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your positive review.
We appreciate your business, and are glad to hear that our team could provide you with a friendly, fair and efficient service.
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are happy to hear that you are pleased with the professional service that you received.
We hope to hear from you in the near future.
Well accommodate and welcome even…
Well accommodate and welcome even though we don’t have an appointment friendly staff.
19 de junho de 2025
Resposta da Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you are happy with the service from our Staff.
We look forward to seeing you in the near future.
Disappointing result.
Disappointing result.
Offered a figure then knocked £200 off just for a polish.
Told me they would have to send them to Cartier to polish, when I know they would do it themselves!!!
14 de junho de 2025
Resposta da Suttons & Robertsons
Thank you for your feedback.
From our initial discussion, we established that the posts had been replaced on the earrings though they had not been polished by Cartier.
We can assure you that it is standard practice for us to send branded items to the relevant brand for servicing and/or polishing.
We appreciate you taking the time to share your thoughts.
Very nice man James helped
Very nice man James helped .
Gave me a good price .
if your are selling just make sure you have your passport and a bill with your address on it .
Money paid into Bank account that day .
10 de junho de 2025
Thanks for their kind attitude and…
Thanks for their kind attitude and practical business understanding
10 de junho de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that our team could provide you with a kind and understanding service.
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