Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.
A empresa respondeu
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Ver mais
A empresa respondeu
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Suttons & Robertsons
Escrito pela empresa
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Escrito pela empresa
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Informações de contato
127 Victoria Street, London, SW1E 6RD, London, Reino Unido
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Excelente
336 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional experience
Jeanette is extremely helpful. She goes out of her way to offer advice and maintains a professional attitude. Her assistance has been very knowledgeable and valuable.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your positive feedback. We are pleased to hear that Jeanette could provide you with a helpful and professional service. We look forward to hearing from you.
Very helpful man assisted us with all…
Very helpful man assisted us with all our items without rushing us
7 de novembro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are pleased to hear our Victoria Staff could provide you with a helpful service.
We look forward to hearing from you in the near future.
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received while in contact with us.
We look forward to hearing from you.
Great service start to finish
Great service from my enquiry to my purchase. Clear instructions on the process, options I had to make my decision, and friendly atmosphere at the Victoria store. Easy to find. Reassurance that you are buying quality authentic items.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that our Victoria Store team could provide you with a friendly service.
We look forward to hearing from you in the future.
Liam and Ruth were extremely…
Liam and Ruth were extremely professional and helpful .
There is clear instructions and communication every step of the process.
I would use them again .
22 de outubro de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased that Liam and Ruth could provide you with a professional and helpful service.
We look forward to hearing from you in the future.
Knowledgeable staff that took an…
Knowledgeable staff that took an interest in the gold items I was selling.
18 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you received a knowledgeable service while selling your Gold items.
We would be happy to hear how we can improve in the future,
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased that you received a delightful service while in contact with us.
We look forward to hearing from you.
Great experience Kind and clear on the contract I signed
Kind and clear on the contract I signed
17 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you received a kind and clear service.
We look forward to hearing from you in the near future.
All the people that I interacted with…
All the people that I interacted with during the process were very efficient and professional. Cannot recommend them enough. Cy, Ruth you were all brilliant, so thank you for making this a such a smooth experience.
19 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are pleased that Cy and Ruth could provide you with an efficient and professional service.
We look forward to hearing from you in the future.
Extremely professional & smooth…
Extremely professional & smooth transaction with fantastic communication.
Helpful & friendly.
18 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to know that you had a professional and smooth transaction.
We look forward to hearing from you in the future.
Stress free throughout
From the moment I made my first tentative steps to completion the whole process was stress free and guided by the team .
18 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that our team could assist whilst you were in contact with us.
We look forward to hearing from you.
Excellent, friendly and professional service
We visited the Old Brompton Rd shop and the service was excellent. I have had appointments with other jewellers in the past about selling some jewellery and, even when the items were expensive, were invariably treated in a superior / patronising way and left feeling like they were trying to rip us off. . Here, the gentleman who served us (the manager?) was polite, charming, professional and we felt the offer he made was genuine and considered. We accepted it and the funds were in our account later that day. Rachel, the assistant manager, was also a delight. We would definitely recommend and would happily use them again.
9 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are pleased that the South Kensington Store Manager could provide you with a polite and professional service.
We look forward to hearing from you in the near future.
Overall good experience
Overall good experience, kasha from the Victoria branch was very professional and nice.
11 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Kasia could provide you with a professional service.
We look forward to hearing from you.
Reassuringly fair, efficient and professional service.
I very recently sold an item with Sutton and Robertsons, and must say the process was absolutely seamless, the staff were all extremely polite and professional, and the price offered fair. I would definitely recommend them and use their services again to buy or sell.
5 de outubro de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the price offered and that our staff could provide you with a seamless service.
We look forward to hearing from you in the future.
Rachel was very pleasant and very…
Rachel was very pleasant and very friendly to speak with and very fair price given to me to the old jewellery i dont want anymore.
Highly recommended this company.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received from Rachel.
We look forward to hearing from you.
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you.
Kerry was beyond helpful and clear with…
Kerry was beyond helpful and clear with explaining the process of selling my Jewellery. Without doubt the best :
9 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your positive review.
We are pleased that Kerry could provide you with a helpful service.
We look forward to hearing from you in the future.
Was helpful and professionaly look…
Was helpful and professionaly look after. Amazing staff will give them 10/10
3 de setembro de 2025
Resposta da Suttons & Robertsons
Thank you for your wonderful review.
We are glad to hear that our staff could provide you with a professional and helpful service.
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are pleased to hear that our staff could provide you with a friendly positive experience.
We look forward to hearing from you.
Ruth was amazing
Ruth was amazing, kind, caring, thoughtful and thankfully guided me through the process. Ruth also explained everything in detail me. I thank Ruth for her time, lovely energy, knowledgeable and the consultation process. I felt incredibly comfortable with her. A big thank you.
16 de agosto de 2025
Resposta da Suttons & Robertsons
Thank you for your wonderful review.
We are pleased that Ruth could provide you with an amazing service.
We hope to hear from you in the future.
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